American Gold Exchange

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American Gold Exchange

Company Overview

 
4.7 (4)

Location

State
Texas
City
Austin
Address
P.O. Box 9426
ZIP
78766

Contact Information

Phone
(800) 613-9323

Founded in 1998, American Gold Exchange is a leading precious metals and rare coin company specializing in dealer-to-dealer trading and direct sales to the public. AGE uses a large network of suppliers throughout the U.S. and Europe, offering a large inventory of gold and silver coins and bars.

User reviews

Average user rating from: 4 user(s)

4.7
 
Overall Rating
4.7
 
Shipping Time
5.0
 
Customer Service
4.5
 
Buying Experience
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Ratings (the higher the better)
  • Shipping Time
  • Customer Service
  • Buying Experience
Customer's Experience
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Comments
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Totally Satisfied

Reviewed by James A. McCall Jr. | June 18, 2013
Last updated: January 29, 2016

I'v been purchasing gold and collectible coins for over 30 years, and John McDonald at American Gold Exchange is the most professional individual I have ever dealt with. His insight and knowledge of the gold and silver market is unprecedented. The coins I have purchased have always met or exceeded my expectations. I will continue to heed his advise and look forward to my next purchase!

J.M. Traverse City, MI

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
I'v been purchasing gold and collectible coins for over 30 years, and John McDonald at American Gold Exchange is the most professional individual I have ever dealt with. His insight and knowledge of the gold and silver market is unprecedented. The coins I have purchased have always met or exceeded my expectations. I will continue to heed his advise and look forward to my next purchase!

J.M. Traverse City, MI
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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Great Personal Service, Great Prices, Totally Trustworthy

Reviewed by Jon | August 29, 2012
Last updated: January 29, 2016

I've bought bullion and the occasional few mid-grade US collector coins (only $20 coins) for the last ten years, and had a few anxious moments waiting for product to arrive due to dealers outright lying or just over-promising their ability to deliver(usually more lies). I'm glad i finally found American Gold! AGE has been around for longer than most of these other dealers (14 years, i think), and the owner is a PNG (professional numismatic guild?) member, which is the top exclusive invitation-only professional organization of metals & coin dealers. They have a code of conduct, and it shows in the way they treat customers. My rep there said he had been there almost six years and was still one of the "newbies" there which gives me a lot of confidence that they are in this field for the long haul.

I ordered gold maple leaves and some "investor specials" (mint condition Double Eagles from late 1800s). My order was delivered in 4 days! Also they accept checks and ACH "billpay" payments, not just wires, so that is convenient and cheaper than a wire.

All these stories of waiting 4-6 weeks for product from some dealers (and getting lied to in the meantime) ought to be enough to convince people to stay away from ANY dealer who can't make their shipping commitments. AGE keeps their promises.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
I've bought bullion and the occasional few mid-grade US collector coins (only $20 coins) for the last ten years, and had a few anxious moments waiting for product to arrive due to dealers outright lying or just over-promising their ability to deliver(usually more lies). I'm glad i finally found American Gold! AGE has been around for longer than most of these other dealers (14 years, i think), and the owner is a PNG (professional numismatic guild?) member, which is the top exclusive invitation-only professional organization of metals & coin dealers. They have a code of conduct, and it shows in the way they treat customers. My rep there said he had been there almost six years and was still one of the "newbies" there which gives me a lot of confidence that they are in this field for the long haul.

I ordered gold maple leaves and some "investor specials" (mint condition Double Eagles from late 1800s). My order was delivered in 4 days! Also they accept checks and ACH "billpay" payments, not just wires, so that is convenient and cheaper than a wire.

All these stories of waiting 4-6 weeks for product from some dealers (and getting lied to in the meantime) ought to be enough to convince people to stay away from ANY dealer who can't make their shipping commitments. AGE keeps their promises.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
Was this review helpful to you? 

Good to do business with

Reviewed by jim | June 29, 2012
Last updated: January 29, 2016

AGE is very good to deal with. Their pricing may be just slightly higher than say an APMEX or some others..but the service is better. You are talking on the phone to seasoned people who understand precious metals. I will continue to do business with AGE

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
AGE is very good to deal with. Their pricing may be just slightly higher than say an APMEX or some others..but the service is better. You are talking on the phone to seasoned people who understand precious metals. I will continue to do business with AGE
Overall rating 
 
4.3
Shipping Time 
 
4.0
Customer Service 
 
5.0
Buying Experience 
 
4.0
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Reviewed by S. H. | November 28, 2009

Only have experience as seller but they were professional, courteous and gave a competitive price.

Only have experience as seller but they were professional, courteous and gave a competitive price.
Overall rating 
 
4.0
Shipping Time 
 
N/A
Customer Service 
 
N/A
Buying Experience 
 
4.0
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