Review Detail
Slow? Super Slow, Consistently
I ordered near the Christmas/New Year holidays on December 23rd. Seventeen (17) days later and it still hasn't shipped! And I paid by eCheck/wire. It doesn't matter.
They had a notice that shipping was slow due to holidays, but you know what? Their web site says, "Enjoy fast, simple and secure purchases" but that's all from their point of view, not yours.
They take your money fast, simply and securely, then hold onto it a long, long time and always make excuses about how long it takes to package and ship. Then they send out the product on a snail's back.
I have to wonder if they even have the product in stock. It feels like they're buying it from someone else after my eCheck/wire is cleared quickly.
I've ordered with them several times and it's the same every time. This is a bad business sign. I strongly recommend trying someone else.
Customer's Experience
They had a notice that shipping was slow due to holidays, but you know what? Their web site says, "Enjoy fast, simple and secure purchases" but that's all from their point of view, not yours.
They take your money fast, simply and securely, then hold onto it a long, long time and always make excuses about how long it takes to package and ship. Then they send out the product on a snail's back.
I have to wonder if they even have the product in stock. It feels like they're buying it from someone else after my eCheck/wire is cleared quickly.
I've ordered with them several times and it's the same every time. This is a bad business sign. I strongly recommend trying someone else.
| Overall rating | 3.7 | |
| Shipping Time | 1.0 | |
| Customer Service | 5.0 | |
| Buying Experience | 5.0 |
