Review Detail

I just completed a transaction with Gainesville Coins and was very satisfied. I purchased two 10oz silver bars and a half oz proof gold round. I was told there was going to be a week wait until they were shipped, but I received them five days later. The items were all in perfect condition. I did get a confirmation email and tracking information by email. I could tell the order-person on the phone was not anything close to a coin expert, but she did accurately detail my order. I did not see these reviews prior to purchase but was surprised to see so many displeased customers. I probably would not have purchased if I did read them. I cannot deny those respondents experiences, or conclude there is possible hyperbole being touted. I can only say that my one & only experience was very good. I would note that the pics on the site are stock photos (as they say), so I would be more concerned as far as purchasing collector type coins as opposed to Bullion. I expect that most people with bad experiences tend to make reviews; but a company should be judged by how they deal with problem orders. Hopefully they will keep up the example they showed with me.