Review Detail

Beautiful coins, horrible service

Reviewed by James R. Detweiler | May 07, 2014

Northwest Territorial Mint produces the highest quality coins and medals available. The problem is their service is atrocious. They tell you delivery in eight to ten weeks. Then they email you and tell you they are behind schedule and it will be three months. After three months they email you and promise it will be there in another month. They are using your money this time interest free. I can't believe they are still in business.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
Northwest Territorial Mint produces the highest quality coins and medals available. The problem is their service is atrocious. They tell you delivery in eight to ten weeks. Then they email you and tell you they are behind schedule and it will be three months. After three months they email you and promise it will be there in another month. They are using your money this time interest free. I can't believe they are still in business.
Overall rating 
 
1.3
Shipping Time 
 
1.0
Customer Service 
 
1.0
Buying Experience 
 
2.0
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