Review Detail

 
JM Bullion
Gold Dealers

JM Bullion not reliable

Reviewed by sudhakar | August 14, 2014

Customer service is very poor, made several calls enquiring about my order & left voice messages & sent email to them & i did not get any response from them. My bank account shows that cheque was cashed by JM Bullion but to my surprise they cancelled my order & charged me a penalty of $62. Today, I sent them proof my bank cheque cashed by JM Bullion. I will wait & see their response.

Customer's Experience

Did You Receive What You Ordered?
No
Would You Purchase From This Dealer Again?
No
Customer service is very poor, made several calls enquiring about my order & left voice messages & sent email to them & i did not get any response from them. My bank account shows that cheque was cashed by JM Bullion but to my surprise they cancelled my order & charged me a penalty of $62. Today, I sent them proof my bank cheque cashed by JM Bullion. I will wait & see their response.
Overall rating 
 
1.7
Shipping Time 
 
1.0
Customer Service 
 
1.0
Buying Experience 
 
3.0
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