Review Detail
Pffffffffffffffft.
Reviewed by
DOUG |
October 14, 2014
ONE STAR WAS GIVEN ONLY BECAUSE NO STARS IS NOT ALLOWED.
They state orders ship within five business days after payment is received. Emailed Friday (5th business day) and was told my order would ship Monday. Called Monday and was told the order would ship Tuesday or Wednesday, as they were overly busy. The order shipped Friday.
They state: ".......exceptional customer service are hallmarks of JM Bullion's business model".
No, your customer service is terrible, and furthermore to state that you ship quickly is not only a lie but incredibly misleading. To have your CSRs tell clients that their orders will ship on a specific day and then not ship on that day is a total travesty.
Buy elsewhere.
Customer's Experience
Did You Receive What You Ordered?
Would You Purchase From This Dealer Again?
ONE STAR WAS GIVEN ONLY BECAUSE NO STARS IS NOT ALLOWED.
They state orders ship within five business days after payment is received. Emailed Friday (5th business day) and was told my order would ship Monday. Called Monday and was told the order would ship Tuesday or Wednesday, as they were overly busy. The order shipped Friday.
They state: ".......exceptional customer service are hallmarks of JM Bullion's business model".
No, your customer service is terrible, and furthermore to state that you ship quickly is not only a lie but incredibly misleading. To have your CSRs tell clients that their orders will ship on a specific day and then not ship on that day is a total travesty.
Buy elsewhere.
They state orders ship within five business days after payment is received. Emailed Friday (5th business day) and was told my order would ship Monday. Called Monday and was told the order would ship Tuesday or Wednesday, as they were overly busy. The order shipped Friday.
They state: ".......exceptional customer service are hallmarks of JM Bullion's business model".
No, your customer service is terrible, and furthermore to state that you ship quickly is not only a lie but incredibly misleading. To have your CSRs tell clients that their orders will ship on a specific day and then not ship on that day is a total travesty.
Buy elsewhere.
Overall rating | 1.0 | |
Shipping Time | 1.0 | |
Customer Service | 1.0 | |
Buying Experience | 1.0 |
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