Review Detail

 
JM Bullion
Gold Dealers

Poor Customer Service/Order history

Reviewed by Prasanna | October 16, 2014

This is my first experience with JM Bullion and I may not go back to them again.

I placed the order a week ago.My credit has been immediately charged,but so far no tracking information.

They are not responding to my emails,live chat or phone calls.Totally poor customer service and I am totally in the dark about getting my order fulfilled.

Customer's Experience

Did You Receive What You Ordered?
No
Would You Purchase From This Dealer Again?
No
This is my first experience with JM Bullion and I may not go back to them again.

I placed the order a week ago.My credit has been immediately charged,but so far no tracking information.

They are not responding to my emails,live chat or phone calls.Totally poor customer service and I am totally in the dark about getting my order fulfilled.

Overall rating 
 
1.3
Shipping Time 
 
1.0
Customer Service 
 
1.0
Buying Experience 
 
2.0
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