Review Detail
It isn't simple or easy to be their customer
I ordered from them last year over the phone and mailed a check to them. This took an unacceptable amount of time to complete, made worse by the fact that they had run short of the product I ordered between when I ordered it and when my check arrived. But they did fill my order in as timely a manner as they could.
the next time I ordered from them, I resolved to use a Debit card to facilitate a timely completion. Unfortunately, they use a 3rd party security firm to complete this type of order. This company asked me to provide too much information; information that could be use to steal my ID, Because I was not made aware of this from the start of involvement and because I could not research who this 3rd party was and how secure they would keep my info, I chose to stop dealing with this company.
Customer's Experience
the next time I ordered from them, I resolved to use a Debit card to facilitate a timely completion. Unfortunately, they use a 3rd party security firm to complete this type of order. This company asked me to provide too much information; information that could be use to steal my ID, Because I was not made aware of this from the start of involvement and because I could not research who this 3rd party was and how secure they would keep my info, I chose to stop dealing with this company.
| Overall rating | 2.7 | |
| Shipping Time | 2.0 | |
| Customer Service | 3.0 | |
| Buying Experience | 3.0 |
