Review Detail

Purchased a Monster Box (500 oz) of Silver American Eagles in Sept. 2014. Was told shipment was delayed several times. Finally in Feb of 2015, called and asked for a refund as it had been almost 5 MONTHS. Told me a refund would be processed and I should get a check within 3 weeks. Called again 4 weeks later. This time they told me the check would go out this week. Called again a week later and again said the check was just cut and would go out today. One more week passed and guess what, gave me the same song and dance, that the check was sent last week. I demanded to speak to a supervisor and finally got in touch with the interim CFO, He told me he had the check in hand and would personally put it in the mail today. I asked him why I was being told that the check was already sent if it was not? He was not sure why but that he would personally be putting it in the mail. He then gave me his direct line and asked that I call him back when I get my check.
With that said, I am holding my breath that this resolves the issue but don't have high hopes.
Buyer beware here. These guys are running a scam where they use your money for free for 5-6 months and then maybe give it back. I can't believe a class action lawsuit has not been initiated yet. This is borderline criminal activity.