Review Detail
The hold music is great: delivery, nope
Reviewed by
Bill |
July 14, 2015
Ordered 6 days ago with cc pmt to expedite order. This is my first ever online order of new items.
I got "shipping label created" on 9th. No updates at shipper or JM website since.
Now the 14th of July, Live chat is dead during all hours.
I held for 9:42 this am, transferred to hangup.
Called back, still nice jazz station playing, but no human answer after another 10minutes on hold.
I sent an internal email to them just now off the website.
Hoping my order comes through soon, and glad I can walk it back if i need to.
Skip sending these peeps a check or cash.
Wish me luck
Bill
Customer's Experience
Did You Receive What You Ordered?
Would You Purchase From This Dealer Again?
Ordered 6 days ago with cc pmt to expedite order. This is my first ever online order of new items.
I got "shipping label created" on 9th. No updates at shipper or JM website since.
Now the 14th of July, Live chat is dead during all hours.
I held for 9:42 this am, transferred to hangup.
Called back, still nice jazz station playing, but no human answer after another 10minutes on hold.
I sent an internal email to them just now off the website.
Hoping my order comes through soon, and glad I can walk it back if i need to.
Skip sending these peeps a check or cash.
Wish me luck
Bill
I got "shipping label created" on 9th. No updates at shipper or JM website since.
Now the 14th of July, Live chat is dead during all hours.
I held for 9:42 this am, transferred to hangup.
Called back, still nice jazz station playing, but no human answer after another 10minutes on hold.
I sent an internal email to them just now off the website.
Hoping my order comes through soon, and glad I can walk it back if i need to.
Skip sending these peeps a check or cash.
Wish me luck
Bill
| Overall rating | 1.3 | |
| Shipping Time | 1.0 | |
| Customer Service | 1.0 | |
| Buying Experience | 2.0 |
Was this review helpful to you?
Comments
Already have an account? Log in now
