Review Detail
What happened to the great service????
Reviewed by
Guest |
August 10, 2015
I am dismayed as this was one of the best sources for our purchases. I understand they went to a new fulfillment process but this is ridiculous, I am tired of the online chat that gives absolutely no solace and when I call or email, no response. I am about ready to dispute my order, luckily a cc order. I ordered on July 28th and was advertised a 2-day shipping notice. Called on 04 AUG 15 to discover no shipping advise. Now the day I call they post a pik pak message. So I wait until 07 AUG 15 and am imformed the product will be shipping within a day. I check the website this morning, I see status shipped. I check the tracking number, still not shipped. BAD BAD NEWS.
Customer's Experience
Did You Receive What You Ordered?
Would You Purchase From This Dealer Again?
I am dismayed as this was one of the best sources for our purchases. I understand they went to a new fulfillment process but this is ridiculous, I am tired of the online chat that gives absolutely no solace and when I call or email, no response. I am about ready to dispute my order, luckily a cc order. I ordered on July 28th and was advertised a 2-day shipping notice. Called on 04 AUG 15 to discover no shipping advise. Now the day I call they post a pik pak message. So I wait until 07 AUG 15 and am imformed the product will be shipping within a day. I check the website this morning, I see status shipped. I check the tracking number, still not shipped. BAD BAD NEWS.
Overall rating | 1.0 | |
Shipping Time | 1.0 | |
Customer Service | 1.0 | |
Buying Experience | 1.0 |
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