Review Detail

 
Provident Metals
Gold Dealers

Worst Customer Service!

Reviewed by Joseph Singer | October 29, 2015

I purchased two NTR 10 oz bars that were listed as "New" but came dinged to high ****. There were even X's all over the packaging indicating they were rejects. When I called, they treated me poorly and refused to even exchange it. The woman even had the nerve to offer me the buyback price, which would mean I take a loss. I tried leaving a review for the NTR bar on their site, yet "mysteriously" it has never appeared. Gee I wonder how there are only 5 Star reviews for that bar on their own site. SCUM OF THE EARTH!

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
No
I purchased two NTR 10 oz bars that were listed as "New" but came dinged to high ****. There were even X's all over the packaging indicating they were rejects. When I called, they treated me poorly and refused to even exchange it. The woman even had the nerve to offer me the buyback price, which would mean I take a loss. I tried leaving a review for the NTR bar on their site, yet "mysteriously" it has never appeared. Gee I wonder how there are only 5 Star reviews for that bar on their own site. SCUM OF THE EARTH!
Overall rating 
 
1.0
Shipping Time 
 
1.0
Customer Service 
 
1.0
Buying Experience 
 
1.0
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