Review Detail

 
Provident Metals
Gold Dealers

Decent

Reviewed by Michael Bennett | December 26, 2015

First time buyer here. Everything was good except the shipping time. It took 4 days for them to "process" my order and ship it. 6 days in transit. It took a total ten days from the time I paid to get my order. Everything I ordered was nice and of good quality. The speed of service is severely lacking. I have never waited longer than 4 days for JM Bullion to have my order at my door. Provident has a wider product variety. But as an online merchant myself, speed of service is not good.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
First time buyer here. Everything was good except the shipping time. It took 4 days for them to "process" my order and ship it. 6 days in transit. It took a total ten days from the time I paid to get my order. Everything I ordered was nice and of good quality. The speed of service is severely lacking. I have never waited longer than 4 days for JM Bullion to have my order at my door. Provident has a wider product variety. But as an online merchant myself, speed of service is not good.
Overall rating 
 
1.7
Shipping Time 
 
1.0
Customer Service 
 
1.0
Buying Experience 
 
3.0
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