Review Detail
extremely poor quality
Reviewed by
Fred Fan |
February 17, 2016
I bought times from JM Bullion. First two time both had quality issues with the coins. Chips, dents, major scratches, spots, you name it. Contacted Customer Services with pictures and they agreed to exchange them. The fourth time (my last time) has the same problem - major chips and scratches and spots on the "brilliant uncirculated" coins. I contacted them and got no response. I followed up two more times and no response. Now I am working with PayPal to hold back my payment.
Very obviously JM Bullion sells after-cherry-picked items.
If you care about the quality, don't buy from JM Bullion. I had given it enough opportunity to prove itself - it failed miserably, both in quality and customer service.
Customer's Experience
Did You Receive What You Ordered?
Would You Purchase From This Dealer Again?
I bought times from JM Bullion. First two time both had quality issues with the coins. Chips, dents, major scratches, spots, you name it. Contacted Customer Services with pictures and they agreed to exchange them. The fourth time (my last time) has the same problem - major chips and scratches and spots on the "brilliant uncirculated" coins. I contacted them and got no response. I followed up two more times and no response. Now I am working with PayPal to hold back my payment.
Very obviously JM Bullion sells after-cherry-picked items.
If you care about the quality, don't buy from JM Bullion. I had given it enough opportunity to prove itself - it failed miserably, both in quality and customer service.
Very obviously JM Bullion sells after-cherry-picked items.
If you care about the quality, don't buy from JM Bullion. I had given it enough opportunity to prove itself - it failed miserably, both in quality and customer service.
Overall rating | 1.7 | |
Shipping Time | 3.0 | |
Customer Service | 1.0 | |
Buying Experience | 1.0 |
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