Review Detail
Nothing but problems
Placed an order for 75 oz of silver. Paid by electronic funds transfer through my checking acct. Got a call they needed to verify my address and needed last 4 digits of my soc sec #, which I refused to provide. Salesman said he try to verify address. Why this was an issue is unknown to me, was only told they had to prevent fraud. How there would be any fraud when I was paying in advance was unknown to me. Never had someone from a web site ask for soc sec #. A week goes by, get the same call, still can't verify address. I did move just over a month ago, but I offered to send a copy of my driver's license with my current address. This was not acceptable to them, they only wanted my soc sec #. Had to cancel the order. In the meantime, silver had gone up 5%
Customer's Experience
Overall rating | 1.0 | |
Shipping Time | 1.0 | |
Customer Service | 1.0 | |
Buying Experience | 1.0 |