Review Detail

 
US Gold Bureau
US Gold Bureau Pending Moderation
Gold Dealers

US Gold Bureau

Reviewed by Bryan | September 13, 2016

Do not buy from this company. They used the same ploy on me. I placed my order on 08/19/2016 and they held it for over three week until the price of gold went up and then informed me that my order had been cancelled but that I could re-order at a higher price. They said that it was cancelled because they needed my SSN. They also tried the hard sale tactic push to try to get me to buy proof coins at an extremely high price.

Since I no longer trusted the company, I was relieved that the order was cancelled. After the order was confirmed as cancelled, I placed the same order with Provident Precious Metals. The order went through the same day and I received shipping confirmation the next day. I also did not have to give them my Social Security Number. Makes me nervous what a scam company like this would do with my SSN.

Customer's Experience

Did You Receive What You Ordered?
No
Would You Purchase From This Dealer Again?
No
Do not buy from this company. They used the same ploy on me. I placed my order on 08/19/2016 and they held it for over three week until the price of gold went up and then informed me that my order had been cancelled but that I could re-order at a higher price. They said that it was cancelled because they needed my SSN. They also tried the hard sale tactic push to try to get me to buy proof coins at an extremely high price.

Since I no longer trusted the company, I was relieved that the order was cancelled. After the order was confirmed as cancelled, I placed the same order with Provident Precious Metals. The order went through the same day and I received shipping confirmation the next day. I also did not have to give them my Social Security Number. Makes me nervous what a scam company like this would do with my SSN.
Overall rating 
 
1.0
Shipping Time 
 
1.0
Customer Service 
 
1.0
Buying Experience 
 
1.0
Was this review helpful to you? 

Comments

Already have an account?
Please enter the security code.