Review Detail
Not Buying Again As I see signs of problemd
I wasn't sure how good provident so I tested them out with a small order of $6,968.53.
Any time I order I usually pay by wire transfer, as this ensures quick shipping. Which they were doing, until my last two orders of $5k each. After that I sent them two checks (why should I pay $20 for a wire and get my stuff late??) and still have yet to receive my order, even though it's cleared in the bank two weeks ago.
To make matters worst, one of my orders has a tracking number from a YEAR ago, they posted the tracking number today. They are playing games and either their inventory is tight OR they don't have the money to cover what they need to buy. I have spent over 20k in 5 orders and thank GOD I'm only waiting for the remaining 3.5k of product to be shipped to me. I have spent over 200k with Apmex and never had a problem, their a bit higher but worth it for peace of mind...at least for now. Stay away from Provident, its a sinking ship that's going to end badly.
Customer's Experience
Any time I order I usually pay by wire transfer, as this ensures quick shipping. Which they were doing, until my last two orders of $5k each. After that I sent them two checks (why should I pay $20 for a wire and get my stuff late??) and still have yet to receive my order, even though it's cleared in the bank two weeks ago.
To make matters worst, one of my orders has a tracking number from a YEAR ago, they posted the tracking number today. They are playing games and either their inventory is tight OR they don't have the money to cover what they need to buy. I have spent over 20k in 5 orders and thank GOD I'm only waiting for the remaining 3.5k of product to be shipped to me. I have spent over 200k with Apmex and never had a problem, their a bit higher but worth it for peace of mind...at least for now. Stay away from Provident, its a sinking ship that's going to end badly.
| Overall rating | 2.0 | |
| Shipping Time | 2.0 | |
| Customer Service | 1.0 | |
| Buying Experience | 3.0 |
