Review Detail
Updated Review Provident has been good to me
Last updated: July 21, 2013
I really get leary when I see all of these negative reviews. It seems that there is some type of review war going on in the industry. Anyway I have bought twice from provident and both orders were shipped promptly within 7 days and all metals were there. That's my review they have been straight up with me.
UPDATE- I ordered another order from Provident and it took nearly 3 weeks for it to come. It seems like everyone receives there orders but shipping times can be slow and that is just not acceptable. I can not imagine sending in a money order with my life savings and them taking so long to ship. If your delivery times are taking a long time then you should have that posted clearly instead of lying and saying orders ship within 3-5 business days. Provident is the cheapest around but me personally I would rather pay a few extra bucks and get my items shipped fast. My next order will be with Apmex.
Customer's Experience
UPDATE- I ordered another order from Provident and it took nearly 3 weeks for it to come. It seems like everyone receives there orders but shipping times can be slow and that is just not acceptable. I can not imagine sending in a money order with my life savings and them taking so long to ship. If your delivery times are taking a long time then you should have that posted clearly instead of lying and saying orders ship within 3-5 business days. Provident is the cheapest around but me personally I would rather pay a few extra bucks and get my items shipped fast. My next order will be with Apmex.
Overall rating | 3.3 | |
Shipping Time | 2.0 | |
Customer Service | 4.0 | |
Buying Experience | 4.0 |