Review Detail
Excellent Service! Thanks Provident
Reviewed by
Kyle Holden |
October 07, 2013
I placed an order from Provident Metals and after a week and a half of not receiving my order, I emailed them to check on the status of the order. I received a phone call and an email the next day notifying me that my order had been shipped and they said that since the order took longer than expected to ship, they offered free shipping on my next order of any size. That is excellent customer service!! The product was in mint shape. I am very pleased with Provident Metals.
Customer's Experience
Did You Receive What You Ordered?
Would You Purchase From This Dealer Again?
I placed an order from Provident Metals and after a week and a half of not receiving my order, I emailed them to check on the status of the order. I received a phone call and an email the next day notifying me that my order had been shipped and they said that since the order took longer than expected to ship, they offered free shipping on my next order of any size. That is excellent customer service!! The product was in mint shape. I am very pleased with Provident Metals.
Overall rating | 5.0 | |
Shipping Time | 5.0 | |
Customer Service | 5.0 | |
Buying Experience | 5.0 |
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