Review Detail
Gold = Trust. Tulving = Untrustworthy.
So many of the reasons we own gold have to do with TRUST. Trust (or lack thereof) in fiat currencies, central banks, etc. So we all want a trustworthy partner when we purchase bullion. Tulving WAS such a partner; they have become something else entirely. I am a very good customer: multiple purchases a year over the past seven years. My last two purchases from Tulving have been so horrible that I have now selected a new bullion vendor.
My experience is the same as others: placing orders are a breeze, receiving orders is a battle. Two months, three months ... who knows when you'll get your bullion. Nobody knows what is going on. If their shipping backlog is really this long, you can afford to hire another person in shipping. Are they playing arbitrage games? Do they care at all about their customers? Apparently not.
Yes, their prices are good. What is three months of your angst worth? And what if something happens to the company during your two to three month wait? You'll be screwed ... and kicking yourself for saving a few dollars.
After so many years of good service, it pains me to say this: I urge everyone to take their business elsewhere. Tulving is a disaster.
Customer's Experience
My experience is the same as others: placing orders are a breeze, receiving orders is a battle. Two months, three months ... who knows when you'll get your bullion. Nobody knows what is going on. If their shipping backlog is really this long, you can afford to hire another person in shipping. Are they playing arbitrage games? Do they care at all about their customers? Apparently not.
Yes, their prices are good. What is three months of your angst worth? And what if something happens to the company during your two to three month wait? You'll be screwed ... and kicking yourself for saving a few dollars.
After so many years of good service, it pains me to say this: I urge everyone to take their business elsewhere. Tulving is a disaster.
Overall rating | 1.0 | |
Shipping Time | 1.0 | |
Customer Service | 1.0 | |
Buying Experience | 1.0 |