Gainesville Coins

This was my first order with Gainesville coins and it went smoothly. The order was placed online last week. I called to confirm the order and asked when the coins would ship. I was told May 14. They actually shipped the next day and I received them 5 days later by UPS. Great experience all around.

We have ordered several times from Gainsville coins and never disappointed. After reading the trash of the negative reviews and the recurring themes (one recent post stated convincingly they had no showroom!!) we decided to stop by while on recent vacation in Florida. Not only do they have a showroom, but it is extremely nice and the staff are all VERY knowledgeable and professional. We really appreciated the good advice and courteous handling of our visit. Keep up the good work!!!

This was my first gold purchase and Gainsville made it easy. I even asked that they hold the shipment to a specific date before forwarding, and they did exactly as I had asked.

I ordered some 2012 silver panda coins and not only was gainesville the cheapest, I got them on the day that they were expected to ship! Don't be fooled by the negative reviews on here. So what if their customer service isn't the best? I called them asking if they were going to have any more in stock and somebody was talking to me in a couple minutes. Is it worth spending more $ to be able to get on the phone with someone right away? Not for me! I requested priority mail shipping and they fulfilled my request... Unlike provident metals who denied my request. Their shipping may be a little on the high side but at least their prices are very low.

This is the only dealer that has ever shipped me inferior products. I purchased over 1000 ounces this past year. This is the only dealer that sent me products that weren't as advertised.

I purchased 1 oz American Gold Eagles and paid with a bank wire. Transaction went very smooth and pricing was excellent. I will definitely be purchasing from them again.

they provides faked bank account so you could not make bank wire success. thus they could charge 5% on your credit card according to their terms. when you put an order using bank wire, you will see what I am talking about.

Ordered 1oz Morgan Design silver bullion. Arrived in plastic sleeves as expected. Received email updates upon order and shipment.

Overall great experience with Gainesville Coins. Fast shipping, very friendly customer service and price is excellent. I highly recommend these guys for all your bullion purchases.

I have ordered from several of the dealers represented on this site. My experience with these guys was by far the worst. I'm not a high maintenance customer, I do A LOT of shopping for A LOT of different things on-line so I know what to expect in most cases. However, if you are going to spend your hard earned money on bullion....pick someone else to buy from. I could go on and on about the time I've wasted and headaches...but I wont. Just do yourself a favor and go elsewhere.

Slow ship times and bad customer service. Price is pretty good. But I value other things as well.

I've used Gainesville Coins on at least five different occasions to buy coins. The only problem I've ever had was a slight delay in receiving an email. I have always received my the items I purchased in a VERY timely manner.

I want to compliment Gainesville Coins on their very professional staff. I purchased some 1 oz Gold American Eagles for myself as well as a 1/10 oz Gold Eagle that I was giving to my grandson for his Birthday. As I was going through my package I took out the packing material (or what I thought was packing material). The 1 oz Gold Eagles were awesome! My only issue was that I couldn’t find the 1/10 oz coin. I called Gainesville Coins and spoke to one of their reps. At this point I was in a bit of a bit upset but the rep remained calm the entire time and walked me through checking the box again. He suggested I look at what I thought was just packing material which I threw in the trash and sure enough there was a carboard envelope that contained my 1/10 oz eagle! I felt really dumb and what made it worse was that I completely missed the yellow sticker on the envelope that said coins inside. My eyes are not what they used to be! So overall I just want to say a big thank you to Gainesville Coins. A job well done!

I want to compliment the guys at Gainesville Coins. I rolled over my traditional IRA into a precious metals IRA and they did a great job. Very helpful throughout the entire processes and their bullion pricing is excellent. A job well done!

Bought some Silver Eagles and 1 oz Silver Dragon rounds from Gainesville Coins. Paid for order on a Monday and received the order 4 days later. Great service and pricing. I will be using Gainesville again.

Hi
Previously wrote that there was no communication from Gainesville coins afer i sent the wire.

Later i learnt the following things.
It seems their computer system automatically supposed to send an email confirmation did not send the email.

I was very concerned that they are not sending me the mail as money received and was little bit panic as the amount is > 50,000 dollars.

After 3rd day repetatively calling and explaining one of the person on the phone i am calling and not getting much luck
two of the employees infact they sent me the mail as the issue was escalated.

To my surprise on the same day they sent me a note saying my package mailed via USPS. i was very thrilled with their response.

Later after 4 days i got my packet,they have done the nested packing and excellent way and package was received very good shape.

TO be honest though i was little bit panic in the beginning, after the package was received i felt very happy that i used gainessville.

I really recommend them 5 stars

Thank you Gainesville Coins.

Agree with Greg. Been a customer of Gainesville Coins for the past 2 years (used to buy locally before). You are never going to make everyone happy but Gainesville does a great job. Pricing is always good and their traders are very helpful. Keep up the good work!

I ordered items from them and sent wire via Bank of America. After 4 days also they never confirmed as it is received. so i called them 2 times at 9.30 AM and 4 PM. At 4 PM. Person on the phone said sorry that i did not receive the confirmation mail, generally they sent it in the evening after all the phone calls are finished, so i waited until next day and called again.

This time it is a new person called Nadia she said it may take couple of more days, but your wire is received 5 days back. Do not worry, but i can't guarentee you when we will send the email to you about confirming wire is received.

This is not the service we expect after sending wire for 50k and they do not even care for sending an email.

I have made 14 purchases with this company without any problems. They are pretty slow in shipping but so what? I don't plan on selling them as soon as I receive my order, my purpose is long term. There is always going to be people that will be unhappy about any kind of service

Great Pricing, good selection and fast shipping. Nothing more needs to be said. Great bullion dealer

I have been buying from Gainesville Coins for over a year now and have had nothing but great service. They ship fast and pricing is always the best.

The BEST Coin Dealer! These guys are the absolute best. Unfortunately there are a lot of people out there who write false reviews. I have done the research and Gainesville Coins has never filed for bankuptcy nor merged with another company as user Rob writes. Gainesville Coins is the most honest dealer you will find with the best pricing!

The entire experience has been awful. DO NOT order from Gainesville.

I was told my order was to ship last month. Christmas is 5 days away and I still haven't received my order which was for gifts!

This is the first and last time I will order from Gainesville. There are much better companies to order from and I won't make this mistake again.

I had nothing but bad dealings with this company and it was only after contacting the BBB that they responded to keep thier rating with the BBB. However if you go to the BBB website and check this company out you will see they had over (25) complaints in a short period of time. I also checked Google on the company National Gold Exchange and they did file bankruptcy and merged with Gainesville Coins to hide who they truely are. In my opinion a company you really wanted to BEWARE of in my opinion.

This company use to operate under the name National Gold Exchange that filed for bankruptcy. If you google that name you will read all about it. I also want to note that this company is run by boys not professionals. The boys who seem to be still wet behind the ears will give your more stories than a library as to when to expect your product. My experience with a company Hunt Brothers proved to be much more cheaper and very reliable. SO BEWARE CONSUMERS shop around. Don't let companies who file bankruptcy then hide under another name fool you!!