JM Bullion

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263 results - showing 1 - 50
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Best Deal For Small Buyers

Reviewed by Steve | October 22, 2014

Excellent service, fast shipping, great customer services. For a small buyer, their prices can't be beat! I have used others but JM's free shipping seals the deal.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
Excellent service, fast shipping, great customer services. For a small buyer, their prices can't be beat! I have used others but JM's free shipping seals the deal.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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Misleading. And Slowwwwww

Reviewed by Bob | October 20, 2014

I hate giving 1 star reviews. In many cases, its unfair.
I was REALLY hoping that with the mixed reviews i found online, I would have a positive experience and be able to order from them with regularity.
Mainly because 'Free Shipping' is quite a nice perk.
Other than that, i have no loyalties to any particular company as of yet. They're all selling the same thing.
However.....their banner ads state (and I quote) "Orders Ship within 24 hours". Yes, i have a screen capture of that if necessary.
Since i paid by check I understand if they hold the check for the agreed upon time period. Thats not when the clock starts ticking.
But when SEVERAL DAYS have elapsed after i receive their confirmation email and no contact, no confirmation of shipping is received, i begin to worry.
There ARE some scams and illegitimate companies out there selling things on the internet and never delivering....so:
I call. No answer.
I call back. Call dropped.
I call again, put on hold and finally i'm talking to a live person (I like that)
Excuse, excuse - including "Oh, i see you ordered some Silver Leafs. We are waiting on those."
So, i ask you, how in the world can one fulfill "Orders Ship within 24 hours" if you don't HAVE the stuff?
So, by the end of the next business day, i get my second confirmation email.
They have "generated a shipping label".
Which, i find out, isn't the same as actually shipping my stuff.
And the UPS tracking code doesn't work because 3 days later, UPS emails me and states "WHEN the Parcel arrives at our facility, we will provide you with tracking information" (capitalization mine)
So, what JMBullion was doing was stalling, giving me the 'speech' to buy some time.

I would respect a straight-forward answer and some communication a lot more.

However, some other reviewers have stated that this is a small company, run by a few people, and i guess everyone has to play several roles.

I can appreciate that a small company goes through some growing pains.
Cutting corners in the customer service area, and not being upfront with those who spend thousands of dollars on product is a sure way of losing customers who are giving them a shot.

I REALLY had hoped that this would be a positive experience, as i believe they have better prices (and free shipping) than the competition that I have seen thus far.

However, I get a little nervous when good money is spent and a business plays games to buy time.
I have still not received my product.
I am really hoping that I receive my purchase.
I am more than a little worried that i may not.

If the review had an area for "Price" or "Shipping Price" or something like that, i would have given them higher ratings, as they deserve a fair rating for the services they offer.
However, the only areas for which there are stars, are the exact areas they perform so poorly.

JMBULLION - Please consider how your service impacts those who are truly interested in investing in PM's. Free shipping is a nice perk, but not a replacement for professional business ethics.
(Also, i would not have given you a public rating if i could have gotten satisfaction privately)

INVESTORS - Look at how MANY people have had poor experiences with JMBullion and ask yourself if it's worth it.

Customer's Experience

Did You Receive What You Ordered?
No
Would You Purchase From This Dealer Again?
No
I hate giving 1 star reviews. In many cases, its unfair.
I was REALLY hoping that with the mixed reviews i found online, I would have a positive experience and be able to order from them with regularity.
Mainly because 'Free Shipping' is quite a nice perk.
Other than that, i have no loyalties to any particular company as of yet. They're all selling the same thing.
However.....their banner ads state (and I quote) "Orders Ship within 24 hours". Yes, i have a screen capture of that if necessary.
Since i paid by check I understand if they hold the check for the agreed upon time period. Thats not when the clock starts ticking.
But when SEVERAL DAYS have elapsed after i receive their confirmation email and no contact, no confirmation of shipping is received, i begin to worry.
There ARE some scams and illegitimate companies out there selling things on the internet and never delivering....so:
I call. No answer.
I call back. Call dropped.
I call again, put on hold and finally i'm talking to a live person (I like that)
Excuse, excuse - including "Oh, i see you ordered some Silver Leafs. We are waiting on those."
So, i ask you, how in the world can one fulfill "Orders Ship within 24 hours" if you don't HAVE the stuff?
So, by the end of the next business day, i get my second confirmation email.
They have "generated a shipping label".
Which, i find out, isn't the same as actually shipping my stuff.
And the UPS tracking code doesn't work because 3 days later, UPS emails me and states "WHEN the Parcel arrives at our facility, we will provide you with tracking information" (capitalization mine)
So, what JMBullion was doing was stalling, giving me the 'speech' to buy some time.

I would respect a straight-forward answer and some communication a lot more.

However, some other reviewers have stated that this is a small company, run by a few people, and i guess everyone has to play several roles.

I can appreciate that a small company goes through some growing pains.
Cutting corners in the customer service area, and not being upfront with those who spend thousands of dollars on product is a sure way of losing customers who are giving them a shot.

I REALLY had hoped that this would be a positive experience, as i believe they have better prices (and free shipping) than the competition that I have seen thus far.

However, I get a little nervous when good money is spent and a business plays games to buy time.
I have still not received my product.
I am really hoping that I receive my purchase.
I am more than a little worried that i may not.

If the review had an area for "Price" or "Shipping Price" or something like that, i would have given them higher ratings, as they deserve a fair rating for the services they offer.
However, the only areas for which there are stars, are the exact areas they perform so poorly.

JMBULLION - Please consider how your service impacts those who are truly interested in investing in PM's. Free shipping is a nice perk, but not a replacement for professional business ethics.
(Also, i would not have given you a public rating if i could have gotten satisfaction privately)

INVESTORS - Look at how MANY people have had poor experiences with JMBullion and ask yourself if it's worth it.
Overall rating 
 
1.0
Shipping Time 
 
1.0
Customer Service 
 
1.0
Buying Experience 
 
1.0
Was this review helpful to you? 

been let down

Reviewed by dave | October 16, 2014

Never buying from the again. After 3 purchases I was sent a 2012 pamp dragon that that had some wear on the package. I hope they exchange this bar out but its been 2 days since I emailed them with the complaint and no reply.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
No
Never buying from the again. After 3 purchases I was sent a 2012 pamp dragon that that had some wear on the package. I hope they exchange this bar out but its been 2 days since I emailed them with the complaint and no reply.
Overall rating 
 
2.0
Shipping Time 
 
4.0
Customer Service 
 
1.0
Buying Experience 
 
1.0
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Poor Customer Service/Order history

Reviewed by Prasanna | October 16, 2014

This is my first experience with JM Bullion and I may not go back to them again.

I placed the order a week ago.My credit has been immediately charged,but so far no tracking information.

They are not responding to my emails,live chat or phone calls.Totally poor customer service and I am totally in the dark about getting my order fulfilled.

Customer's Experience

Did You Receive What You Ordered?
No
Would You Purchase From This Dealer Again?
No
This is my first experience with JM Bullion and I may not go back to them again.

I placed the order a week ago.My credit has been immediately charged,but so far no tracking information.

They are not responding to my emails,live chat or phone calls.Totally poor customer service and I am totally in the dark about getting my order fulfilled.

Overall rating 
 
1.3
Shipping Time 
 
1.0
Customer Service 
 
1.0
Buying Experience 
 
2.0
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Pffffffffffffffft.

Reviewed by DOUG | October 14, 2014

ONE STAR WAS GIVEN ONLY BECAUSE NO STARS IS NOT ALLOWED.
They state orders ship within five business days after payment is received. Emailed Friday (5th business day) and was told my order would ship Monday. Called Monday and was told the order would ship Tuesday or Wednesday, as they were overly busy. The order shipped Friday.
They state: ".......exceptional customer service are hallmarks of JM Bullion's business model".
No, your customer service is terrible, and furthermore to state that you ship quickly is not only a lie but incredibly misleading. To have your CSRs tell clients that their orders will ship on a specific day and then not ship on that day is a total travesty.

Buy elsewhere.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
No
ONE STAR WAS GIVEN ONLY BECAUSE NO STARS IS NOT ALLOWED.
They state orders ship within five business days after payment is received. Emailed Friday (5th business day) and was told my order would ship Monday. Called Monday and was told the order would ship Tuesday or Wednesday, as they were overly busy. The order shipped Friday.
They state: ".......exceptional customer service are hallmarks of JM Bullion's business model".
No, your customer service is terrible, and furthermore to state that you ship quickly is not only a lie but incredibly misleading. To have your CSRs tell clients that their orders will ship on a specific day and then not ship on that day is a total travesty.

Buy elsewhere.
Overall rating 
 
1.0
Shipping Time 
 
1.0
Customer Service 
 
1.0
Buying Experience 
 
1.0
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Johnny Bass

Reviewed by Johnny Bass | October 11, 2014

I have purchased bullion four times from J M Bullion and EVERY SINGLE TIME I have received excellent and professional service. My orders always ship the day after ordering and all products have been packaged professionally and arrive in mint condition. I must admit I've never had to contact anyone from customer service because my orders have always been accurately and timely filled. What makes this company special for me is that I'm one of the "little" guys. I've never ordered more than $400.00 worth of product at any one time. If they treat me this way imagine how they treat the "big" guys!

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
I have purchased bullion four times from J M Bullion and EVERY SINGLE TIME I have received excellent and professional service. My orders always ship the day after ordering and all products have been packaged professionally and arrive in mint condition. I must admit I've never had to contact anyone from customer service because my orders have always been accurately and timely filled. What makes this company special for me is that I'm one of the "little" guys. I've never ordered more than $400.00 worth of product at any one time. If they treat me this way imagine how they treat the "big" guys!
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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Poor Customer Service

Reviewed by James Stewart | September 29, 2014

Their live chat never works during their posted hours and they do not respond to messages left in a timely manner.
I called from my current International location 3 times today. 4 times I was put back into your phone cue after reaching customer position #1 and finally spoke to Robert after 45 minutes. He said he would transfer me to Billing and I received a voicemail. I am not impressed with their customer care or rather the lack thereof. Since it is impossible to speak with a live representative, I am trying another message. They threaten to charge your backup credit card if your check is not received and yet they don't respond to calls or messages about order problems. I gave up on reaching a live person with JM Bullion. I am a very disappointed customer. I was a repeat customer.

Customer's Experience

Did You Receive What You Ordered?
No
Would You Purchase From This Dealer Again?
No
Their live chat never works during their posted hours and they do not respond to messages left in a timely manner.
I called from my current International location 3 times today. 4 times I was put back into your phone cue after reaching customer position #1 and finally spoke to Robert after 45 minutes. He said he would transfer me to Billing and I received a voicemail. I am not impressed with their customer care or rather the lack thereof. Since it is impossible to speak with a live representative, I am trying another message. They threaten to charge your backup credit card if your check is not received and yet they don't respond to calls or messages about order problems. I gave up on reaching a live person with JM Bullion. I am a very disappointed customer. I was a repeat customer.
Overall rating 
 
1.7
Shipping Time 
 
3.0
Customer Service 
 
1.0
Buying Experience 
 
1.0
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Worst company I have ever deal with

Reviewed by Eric | September 29, 2014

I have placed several order with this company. But when I shipped out checks, one of them is left over and I called to cancel order on 09/26. I was expecting to pay the cancelation fee(35+1274-1221=88). I was happy when the agent told me he will take care of it and didn't mension the fees. After two days, I found the order was not cancelled. Therefore, I called them on 09/29 monday trying to figure out. I called three times. First agent put me on hold for 30 mins and hang out the phone. Second agent put me to billing department and my phone was cut off. Third agent didnt even say anything before put me to the end of the waiting line. After strugle with this sh*t for 1 hour, I called to talk to their supervisor once I get connected. I was told I have to pay the fee based on the spot price now disregarding if it should be cancelled on last Friday. She said you dont know who you talk to and neither do they, and therefore there is nothing they can do. I was disappointed and just asked them to send me to billing department. The guy was nice and matched the price. Apparently, their agents didn't know how to do their job. If you just want to order and get it without talking to anyone, it's a good place. But in any case you want a good custom service, stay away from this company.

Customer's Experience

Did You Receive What You Ordered?
No
Would You Purchase From This Dealer Again?
No
I have placed several order with this company. But when I shipped out checks, one of them is left over and I called to cancel order on 09/26. I was expecting to pay the cancelation fee(35+1274-1221=88). I was happy when the agent told me he will take care of it and didn't mension the fees. After two days, I found the order was not cancelled. Therefore, I called them on 09/29 monday trying to figure out. I called three times. First agent put me on hold for 30 mins and hang out the phone. Second agent put me to billing department and my phone was cut off. Third agent didnt even say anything before put me to the end of the waiting line. After strugle with this sh*t for 1 hour, I called to talk to their supervisor once I get connected. I was told I have to pay the fee based on the spot price now disregarding if it should be cancelled on last Friday. She said you dont know who you talk to and neither do they, and therefore there is nothing they can do. I was disappointed and just asked them to send me to billing department. The guy was nice and matched the price. Apparently, their agents didn't know how to do their job. If you just want to order and get it without talking to anyone, it's a good place. But in any case you want a good custom service, stay away from this company.
Overall rating 
 
1.7
Shipping Time 
 
3.0
Customer Service 
 
1.0
Buying Experience 
 
1.0
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JM Bullion

Reviewed by Afro Express | September 24, 2014

Have placed 4 orders since 9/8/2013 and have had nothing but a positive experience. They ship faster than any other dealer I buy from.
10 oz Sunshine Bars
10 oz Sunshine Bars
10 oz RCM Silver Bars
OPM Silver Rounds

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
Have placed 4 orders since 9/8/2013 and have had nothing but a positive experience. They ship faster than any other dealer I buy from.
10 oz Sunshine Bars
10 oz Sunshine Bars
10 oz RCM Silver Bars
OPM Silver Rounds
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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1st Class , AWSOME Company A+

Reviewed by Ty | September 20, 2014

AWESOME company.!.!.! I have ordered many times from JM Bullion. This company is a 1st CLASS company. AAAAA+++++ The BEST Price + FREE shipping. Will be buying from again very VERY soon. Thank you for ALL the GREAT DEALS.!.!.!.!.!

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
AWESOME company.!.!.! I have ordered many times from JM Bullion. This company is a 1st CLASS company. AAAAA+++++ The BEST Price + FREE shipping. Will be buying from again very VERY soon. Thank you for ALL the GREAT DEALS.!.!.!.!.!
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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QUICK SHIPMENT !!

Reviewed by evieemee | September 18, 2014

Immediate Shipping !! Well Packed !! Will Buy Again !!

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
Immediate Shipping !! Well Packed !! Will Buy Again !!
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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exceptional

Reviewed by matt willms | September 17, 2014

This is my 2nd order with JM. Both times have been very smooth; quick and easy ordering, very responsive and helpful customer service, and received both orders in a very timely fashion. My orders are what I'd consider a moderate amount, enough to blow a gasket if something were to have gone wrong. Will never use another dealer, JM all the way.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
This is my 2nd order with JM. Both times have been very smooth; quick and easy ordering, very responsive and helpful customer service, and received both orders in a very timely fashion. My orders are what I'd consider a moderate amount, enough to blow a gasket if something were to have gone wrong. Will never use another dealer, JM all the way.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
Was this review helpful to you? 

Good stuff

Reviewed by Vito | September 16, 2014

I've made several orders in the past. The product was always good but shipping was lagging. Recently, I made two separate orders, product was excellent but this time shipping was fast! Judging by my experience and other recent posts, It seems that JM is in full swing. I like this company and hope they keep it up However, I would like to see some decent sales on 1 oz gold coins though.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
I've made several orders in the past. The product was always good but shipping was lagging. Recently, I made two separate orders, product was excellent but this time shipping was fast! Judging by my experience and other recent posts, It seems that JM is in full swing. I like this company and hope they keep it up However, I would like to see some decent sales on 1 oz gold coins though.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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Another perfect transaction

Reviewed by John T | September 10, 2014

Over a dozen orders in 2014 with no complications. I must admit that I became a bit nervous this time when I opened the box and saw the heavy silver items but could not find the gold coins. They had over wrapped them in bubble wrap and I had to really search for them.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
Over a dozen orders in 2014 with no complications. I must admit that I became a bit nervous this time when I opened the box and saw the heavy silver items but could not find the gold coins. They had over wrapped them in bubble wrap and I had to really search for them.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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Perfect!

Reviewed by M. Pohlman | September 08, 2014

I made a few small purchases from several bullion dealers to compare, and decide who to buy from in the future. JM's arrived first (even though I paid with check). Everything was packaged well, all items were as-described, sits was easy to navigate, checkout was a breeze. I will definitely be back!

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
I made a few small purchases from several bullion dealers to compare, and decide who to buy from in the future. JM's arrived first (even though I paid with check). Everything was packaged well, all items were as-described, sits was easy to navigate, checkout was a breeze. I will definitely be back!
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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First Time Buyer

Reviewed by Frank Kessler | September 07, 2014

Nervous ...YES Skeptical...YES Afraid of scams...YES First time buyer and the anxiety of wondering if your going to get ripped off was always creeping in to the first purchase of a precious metal... DON'T BE .... Their staff on the phones dispelled any concern especially when I sent the wire transfer and forgot to attach my order number... So reassuring and pleasant to talk to made me feel like talking to family... Product was shipped extremely fast with excellent tracking... So pleased with JM Bullion I placed my second order without hesitation... OH ... The packaging was excellent and the product was beautiful... Thanks to everyone at JM Bullion...

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
Nervous ...YES Skeptical...YES Afraid of scams...YES First time buyer and the anxiety of wondering if your going to get ripped off was always creeping in to the first purchase of a precious metal... DON'T BE .... Their staff on the phones dispelled any concern especially when I sent the wire transfer and forgot to attach my order number... So reassuring and pleasant to talk to made me feel like talking to family... Product was shipped extremely fast with excellent tracking... So pleased with JM Bullion I placed my second order without hesitation... OH ... The packaging was excellent and the product was beautiful... Thanks to everyone at JM Bullion...
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
Was this review helpful to you? 

Without a Doubt THE best company

Reviewed by John | September 06, 2014

JM BULLION is without a doubt the best company to deal with. They have Never in any way screwed my order up. Everything I have bought from them has been of only the BEST quality and is exactly what they advertise. I have made several orders from them and will only deal with them in the future. All my stuff that I order is always in a timely manner and even got my last order 2 days earlier than I usually get it which made me very excited!!! I can't say enough great things about this company. Also they have AWESOME customer service as well!!! Love them, love them, love them!!!!

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
JM BULLION is without a doubt the best company to deal with. They have Never in any way screwed my order up. Everything I have bought from them has been of only the BEST quality and is exactly what they advertise. I have made several orders from them and will only deal with them in the future. All my stuff that I order is always in a timely manner and even got my last order 2 days earlier than I usually get it which made me very excited!!! I can't say enough great things about this company. Also they have AWESOME customer service as well!!! Love them, love them, love them!!!!
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
Was this review helpful to you? 

JM Customer for Life

Reviewed by Pritesh Gosai | September 03, 2014

Always a great experience with JM Bullion. Great products, Great Service. I will surely be a long time customer.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
Always a great experience with JM Bullion. Great products, Great Service. I will surely be a long time customer.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
Was this review helpful to you? 

Great transaction

Reviewed by J W | September 01, 2014

First time ordering from JM and received everything quickly. I contacted their customer service regarding something that turned out to be nothing, and my concerns were handled professionally (thanks Angela). Will order from this company again.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
First time ordering from JM and received everything quickly. I contacted their customer service regarding something that turned out to be nothing, and my concerns were handled professionally (thanks Angela). Will order from this company again.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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OUTSTANDING !

Reviewed by ray | August 31, 2014

The "Review Title" above quite simply says it all. The service, quality of the merchandise, the securement of your items in its mailing as well as any response time should you have any questions whatsoever.
It has been my experience that no matter what I've ordered, the item always looked better in hand than the website photograph shows. I am a repeat customer & that will not change anytime soon.
thank you JM Bullion,
rc

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
The "Review Title" above quite simply says it all. The service, quality of the merchandise, the securement of your items in its mailing as well as any response time should you have any questions whatsoever.
It has been my experience that no matter what I've ordered, the item always looked better in hand than the website photograph shows. I am a repeat customer & that will not change anytime soon.
thank you JM Bullion,
rc
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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JM Bullion is my go to silver seller!

Reviewed by Tom | August 31, 2014

I have purchased 1oz silver rounds and 10oz silver bars from JM Bullion on many occasions. They are very quick in sending me my silver orders, and the rounds or bars are extremely well packaged. They keep you well informed concerning your order, as you can track it-and the shipping is FREE! I'm thinking of adding some gold rounds to my stacks in the near future. Thank you JM Bullion!

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
I have purchased 1oz silver rounds and 10oz silver bars from JM Bullion on many occasions. They are very quick in sending me my silver orders, and the rounds or bars are extremely well packaged. They keep you well informed concerning your order, as you can track it-and the shipping is FREE! I'm thinking of adding some gold rounds to my stacks in the near future. Thank you JM Bullion!
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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2nd time order

Reviewed by JE | August 28, 2014

This was my second order from JMB. This order came quickly and the small items were cleverly disguised by packing in a large box with a warning "Do Not Drop"! Excellent service and the best prices I could find.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
This was my second order from JMB. This order came quickly and the small items were cleverly disguised by packing in a large box with a warning "Do Not Drop"! Excellent service and the best prices I could find.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
Was this review helpful to you? 

1st time buyer

Reviewed by Richard M Cortellini | August 23, 2014

I'm a first time customer, very satisfied with order handling, status updates, overall process. I was hesitant as this was my first precious metals purchase. I researched various vendors, including the ones advertising on TV and radio. I checked out websites, read BBB complaints, made inquiring calls to several of the vendors and found some of the complaints were valid in terms of trying to lead the customer. Your customer satisfaction evals seemed pretty good, and you are in Lancaster, PA, and I used to live near there, so I took a chance, and can say I am very satisfied. I will be making additional purchases from JMB in the near term. There is one area that could be considered for improvement. The UPS delivery requires signature. The JMB website could be improved for customers to specify the type of delivery required up front such as 'will call', etc. once notified that the package is ready for delivery. Otherwise UPS will attempt deliveries to the customer during normal working hours. If the delivery is to your home, and everyone is working, this presents a problem and then the customer must get in touch with UPS... and it is time consuming.

Regards,

Richard M Cortellini

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
I'm a first time customer, very satisfied with order handling, status updates, overall process. I was hesitant as this was my first precious metals purchase. I researched various vendors, including the ones advertising on TV and radio. I checked out websites, read BBB complaints, made inquiring calls to several of the vendors and found some of the complaints were valid in terms of trying to lead the customer. Your customer satisfaction evals seemed pretty good, and you are in Lancaster, PA, and I used to live near there, so I took a chance, and can say I am very satisfied. I will be making additional purchases from JMB in the near term. There is one area that could be considered for improvement. The UPS delivery requires signature. The JMB website could be improved for customers to specify the type of delivery required up front such as 'will call', etc. once notified that the package is ready for delivery. Otherwise UPS will attempt deliveries to the customer during normal working hours. If the delivery is to your home, and everyone is working, this presents a problem and then the customer must get in touch with UPS... and it is time consuming.

Regards,

Richard M Cortellini
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
Was this review helpful to you? 

Continued Excellent Service

Reviewed by Mark Crowl | August 21, 2014

This is the second time that I have purchased gold and silver coins from JM Bullion. Their communication was excellent and kept me well informed of where I was in the process at all times. When the coins arrived, they were well packed and protected. The delivery time was great.

I will definitely keep purchasing my gold and silver coins from JM Bullion.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
This is the second time that I have purchased gold and silver coins from JM Bullion. Their communication was excellent and kept me well informed of where I was in the process at all times. When the coins arrived, they were well packed and protected. The delivery time was great.

I will definitely keep purchasing my gold and silver coins from JM Bullion.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
Was this review helpful to you? 

Silver Round Purchase

Reviewed by Tom | August 20, 2014

I was a bit skeptical at first as their prices were low, no tax, and free shipping. I ordered 200 Buffalo rounds and went through their bank wire process which was a breeze. I put my order in, received excellent communication during the process and 7 days later the silver was setting on my front porch. Excellent service, quality, and price.

I just placed my second order with them today.....Will continue to be a customer

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
I was a bit skeptical at first as their prices were low, no tax, and free shipping. I ordered 200 Buffalo rounds and went through their bank wire process which was a breeze. I put my order in, received excellent communication during the process and 7 days later the silver was setting on my front porch. Excellent service, quality, and price.

I just placed my second order with them today.....Will continue to be a customer
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
Was this review helpful to you? 

Solid Transaction/Very Pleased

Reviewed by Chad M | August 20, 2014

I have been wanting to buy some precious metals for a long time and a friend recommended JM Bullion to me. From start to finish this was a very pleasant experience. I recieved the item, before I even thought they were shipped, in a secure manner!! This website exudes professionalism and will do business again. Thanks

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
I have been wanting to buy some precious metals for a long time and a friend recommended JM Bullion to me. From start to finish this was a very pleasant experience. I recieved the item, before I even thought they were shipped, in a secure manner!! This website exudes professionalism and will do business again. Thanks
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
Was this review helpful to you? 

Donald H.

Reviewed by Donald Henry | August 19, 2014

I would like to thank you for the quality service and coins I received . The ease of my transaction, pricing, selection were more than I expected. It is nice to be able to order silver eagles in the quantity that fits my finances. The free shipping is a added bonus to the to the most competitive pricing I have found. Looking forward to buying many more coins from you in the very near future. Donald H.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
I would like to thank you for the quality service and coins I received . The ease of my transaction, pricing, selection were more than I expected. It is nice to be able to order silver eagles in the quantity that fits my finances. The free shipping is a added bonus to the to the most competitive pricing I have found. Looking forward to buying many more coins from you in the very near future. Donald H.
Overall rating 
 
4.7
Shipping Time 
 
4.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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Loyal Customer

Reviewed by Peter Dumont | August 19, 2014

I researched companies online. I considered reviews here, BBB, prices, shipping time, and shipping cost. This company has it all. I will continue to buy silver from JMB for years to comre.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
I researched companies online. I considered reviews here, BBB, prices, shipping time, and shipping cost. This company has it all. I will continue to buy silver from JMB for years to comre.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
Was this review helpful to you? 

Great Dealer, Great Products, and Great Prices!

Reviewed by Jason E | August 15, 2014

My son and I have been stacking silver and gold for a little while now. Ive always purchased locally but recently decided to start looking on the internet for bullion. My biggest concern was purchasing fake merchandise from a site like ebay. A quick google search brought me to JM Bullion. 5 orders later I have to say that they are a great company! The items i ordered by check arrived within about 7 working days from the time I mailed the check. They were in great shape and exactly as described. The free shipping is a huge plus, but I especially appreciate the new "On Sale Now" category. I've spent hours on the internet looking for the best place to buy my precious metals and can attest that JMB is the only company from which I intend to purchase.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
My son and I have been stacking silver and gold for a little while now. Ive always purchased locally but recently decided to start looking on the internet for bullion. My biggest concern was purchasing fake merchandise from a site like ebay. A quick google search brought me to JM Bullion. 5 orders later I have to say that they are a great company! The items i ordered by check arrived within about 7 working days from the time I mailed the check. They were in great shape and exactly as described. The free shipping is a huge plus, but I especially appreciate the new "On Sale Now" category. I've spent hours on the internet looking for the best place to buy my precious metals and can attest that JMB is the only company from which I intend to purchase.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
Was this review helpful to you? 

Silver coins

Reviewed by Herbert | August 15, 2014

JM Bullion has exceeded expectations on every order I have placed with them.The Silver Eagles have been flawless,the Canadian Silver Maples have been beautiful. I am a collector and have purchased from several major silver dealers.None has been as consistent as JM Bullion. I highly recommend this dealer for silver coins.

Herbert (Ivan) Thompson
thompsonherbert58@gmail.com

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
JM Bullion has exceeded expectations on every order I have placed with them.The Silver Eagles have been flawless,the Canadian Silver Maples have been beautiful. I am a collector and have purchased from several major silver dealers.None has been as consistent as JM Bullion. I highly recommend this dealer for silver coins.

Herbert (Ivan) Thompson
thompsonherbert58@gmail.com
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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BEST BULLION DEALER AVAILABLE!

Reviewed by Dave | August 15, 2014

As a new customer to the gold and silver bullion market I have done tons of research on all the terms and pricing. Finding the best prices over spot can be tricky when there are so many online dealers. JMBullion consistently beats the competitors such as APMEX, Provident Medals, Gainsville coins, Perthmint, ebay, etc. I have searched them all, even when other dealers have lower prices over spot JMBullion still beats them in the end with free shipping on all their orders. I plan to keep JMBullion as my number one gold and silver dealer as long as they keep giving their customers #1 prices and free shipping. I have made 5 separate orders with JMBullion and each time the product came as described on their website, inconspicuously packaged, and completely protected with their packaging. If you are new to the silver gold bullion market or even a seasoned investor I would look no further than JMBullion!

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
As a new customer to the gold and silver bullion market I have done tons of research on all the terms and pricing. Finding the best prices over spot can be tricky when there are so many online dealers. JMBullion consistently beats the competitors such as APMEX, Provident Medals, Gainsville coins, Perthmint, ebay, etc. I have searched them all, even when other dealers have lower prices over spot JMBullion still beats them in the end with free shipping on all their orders. I plan to keep JMBullion as my number one gold and silver dealer as long as they keep giving their customers #1 prices and free shipping. I have made 5 separate orders with JMBullion and each time the product came as described on their website, inconspicuously packaged, and completely protected with their packaging. If you are new to the silver gold bullion market or even a seasoned investor I would look no further than JMBullion!
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
Was this review helpful to you? 

JM Bullion not reliable

Reviewed by sudhakar | August 14, 2014

Customer service is very poor, made several calls enquiring about my order & left voice messages & sent email to them & i did not get any response from them. My bank account shows that cheque was cashed by JM Bullion but to my surprise they cancelled my order & charged me a penalty of $62. Today, I sent them proof my bank cheque cashed by JM Bullion. I will wait & see their response.

Customer's Experience

Did You Receive What You Ordered?
No
Would You Purchase From This Dealer Again?
No
Customer service is very poor, made several calls enquiring about my order & left voice messages & sent email to them & i did not get any response from them. My bank account shows that cheque was cashed by JM Bullion but to my surprise they cancelled my order & charged me a penalty of $62. Today, I sent them proof my bank cheque cashed by JM Bullion. I will wait & see their response.
Overall rating 
 
1.7
Shipping Time 
 
1.0
Customer Service 
 
1.0
Buying Experience 
 
3.0
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Happy New Customer

Reviewed by Chris Kozak | August 13, 2014

I just received my first order from JMB and I am pleased. I went with the debit/credit card payment method and received my order in 3 business days. Everything arrived as I had ordered and was packaged very securely.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
I just received my first order from JMB and I am pleased. I went with the debit/credit card payment method and received my order in 3 business days. Everything arrived as I had ordered and was packaged very securely.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
Was this review helpful to you? 

Happy New Customer!

Reviewed by Curtis C. | August 12, 2014

After much diligent research into the "top" online PM dealers (including customer reviews and complaints, BBB & CofC ratings and reports, the companies own "fine print", etc.) I decided to place a small "test" order with JMB recently. A cautious investor by nature (can you tell?) I'm happy to announce a very pleasant buying experience! By all acounts, i.e. Product Quality: Excellent (as advertised)
Price Over Spot: Extremely competitive and resonable plus great weekly special offers, their "HOT DEALS", and generous "progressive quantity discounts"
Packaging: Very satisfactory and discreet
Delivery Time: Acceptable at 16 days (considering "mailed" paper check payment with a weekend invovled and my rural P.O. box in the boonies)
Customer Service: Outstanding (before, during and after the sale)
And last but, definitely not least, FREE SHIPPING on ALL orders with a very fair $100 minimum requirement.
Keep up the good work JMB! I will be a return customer soon and will also refer other stackers!
Best regards, Curtis




Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
After much diligent research into the "top" online PM dealers (including customer reviews and complaints, BBB & CofC ratings and reports, the companies own "fine print", etc.) I decided to place a small "test" order with JMB recently. A cautious investor by nature (can you tell?) I'm happy to announce a very pleasant buying experience! By all acounts, i.e. Product Quality: Excellent (as advertised)
Price Over Spot: Extremely competitive and resonable plus great weekly special offers, their "HOT DEALS", and generous "progressive quantity discounts"
Packaging: Very satisfactory and discreet
Delivery Time: Acceptable at 16 days (considering "mailed" paper check payment with a weekend invovled and my rural P.O. box in the boonies)
Customer Service: Outstanding (before, during and after the sale)
And last but, definitely not least, FREE SHIPPING on ALL orders with a very fair $100 minimum requirement.
Keep up the good work JMB! I will be a return customer soon and will also refer other stackers!
Best regards, Curtis




Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
Was this review helpful to you? 

New Customer

Reviewed by Sherryl | August 12, 2014

Our experience with JM Bullion was excellent. I can recommend highly doing business with this company. We had ordered some silver with a competitor in April and did not receive the order until July!!! Your company kept me informed of every step and we received our order from JM Bullion just 5 days after my paper check cleared. Excellent communication and and service. Will definitely do business again with your company.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
Our experience with JM Bullion was excellent. I can recommend highly doing business with this company. We had ordered some silver with a competitor in April and did not receive the order until July!!! Your company kept me informed of every step and we received our order from JM Bullion just 5 days after my paper check cleared. Excellent communication and and service. Will definitely do business again with your company.

Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
Was this review helpful to you? 

Grand Daughters future

Reviewed by James | August 12, 2014

I have two Grand Daughters, both loved equally. I contribute to the older ones horse back riding lessons, the younger gets silver. This is my third order from JM Bullion, and look forward to many more. Best price, Best customer service and FAST shipping. What more can you ask for?

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
I have two Grand Daughters, both loved equally. I contribute to the older ones horse back riding lessons, the younger gets silver. This is my third order from JM Bullion, and look forward to many more. Best price, Best customer service and FAST shipping. What more can you ask for?
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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GOOD ENOUGH FOR A HIGHER RATING

Reviewed by Gordon Dennis Turpin | August 12, 2014

My order was delivered very fast indeed and every thing was well wrapped with a nice large easy to read shipping order, thanks.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
My order was delivered very fast indeed and every thing was well wrapped with a nice large easy to read shipping order, thanks.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
Was this review helpful to you? 

First order from JM bullion

Reviewed by RB | August 12, 2014

I placed a small order from Jm bullion on aug. 6th and received it on the 9th. Everything was what I ordered and looked great and packaged well. Jm bullion has a new customer for life.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
I placed a small order from Jm bullion on aug. 6th and received it on the 9th. Everything was what I ordered and looked great and packaged well. Jm bullion has a new customer for life.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
Was this review helpful to you? 

A small investor feedback

Reviewed by Tom | August 11, 2014

I can only speak for us small guys out there. I can afford to put away forty or fifty ounces of silver a year. JM bullion treats us little guys as well as they do the big fish out there. I can't imagine better service. You go on line, select, checkout and bam...a few days later a package arrives. I just don't know how you could do it any better.

Also, I signed up to receive their emails. Every once in a while they have a special going on on silver rounds at great prices under usual spot. I try and snap up a few.

I started with nothing, but now a few years into putting silver away I am getting a pretty hefty chest. I stopped buying from the local jewelry guy completely as JMB just has better consistency. I must be on my fifth or sixth order from them. I guess it's time to bite the bullet and start looking at gold. It's a big jump for us little guys, but I trust JMB and feel I have a partner in my precious metal collecting and investing. I may not be amassing a fortune, but there is a feeling of security knowing that all my eggs, aren't in one financial basket.

Thank you guys for the great service and making us small investors feel welcome.

Tom in Wa. State

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
I can only speak for us small guys out there. I can afford to put away forty or fifty ounces of silver a year. JM bullion treats us little guys as well as they do the big fish out there. I can't imagine better service. You go on line, select, checkout and bam...a few days later a package arrives. I just don't know how you could do it any better.

Also, I signed up to receive their emails. Every once in a while they have a special going on on silver rounds at great prices under usual spot. I try and snap up a few.

I started with nothing, but now a few years into putting silver away I am getting a pretty hefty chest. I stopped buying from the local jewelry guy completely as JMB just has better consistency. I must be on my fifth or sixth order from them. I guess it's time to bite the bullet and start looking at gold. It's a big jump for us little guys, but I trust JMB and feel I have a partner in my precious metal collecting and investing. I may not be amassing a fortune, but there is a feeling of security knowing that all my eggs, aren't in one financial basket.

Thank you guys for the great service and making us small investors feel welcome.

Tom in Wa. State
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
Was this review helpful to you? 

First time order

Reviewed by RB | August 10, 2014

My first time ordering from jm bullion and as far as Im concerned they have a customer for life. From order to door was only 3 days, it was what I ordered and well packed, the free shipping is a bonus even on my small order of under 200 bucks

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
My first time ordering from jm bullion and as far as Im concerned they have a customer for life. From order to door was only 3 days, it was what I ordered and well packed, the free shipping is a bonus even on my small order of under 200 bucks
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
Was this review helpful to you? 

Great service

Reviewed by Shelby Stewart | August 10, 2014

Very pleased with the silver round and the great service!!!!!!!!Mrs Stewart

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
Very pleased with the silver round and the great service!!!!!!!!Mrs Stewart
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
Was this review helpful to you? 

Very Happy

Reviewed by Elisa Dyer | August 10, 2014

Very satisfied with all the products and variety that JMB has. Competitive rates and extremely fast delivery. There is something for everyone in all price ranges. I was able to expose my kids to buying precious metals, and they love it! Can't wait to find my next investment with JMB!

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
Very satisfied with all the products and variety that JMB has. Competitive rates and extremely fast delivery. There is something for everyone in all price ranges. I was able to expose my kids to buying precious metals, and they love it! Can't wait to find my next investment with JMB!
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
Was this review helpful to you? 

One Word - Great

Reviewed by Douglas | August 07, 2014

I have made 6+ orders from JM Bullion in the last few months and have been delighted with them. I also ordered from 2 other vendors in that time and JM Bullion offered the best balance of price, variety and service. This would have been enough, but they also knocked my socks off with their post order service. I ordered some 90% silver dimes and some were in rough shape. JM Bullion not only responded to my request for assistance on this in less than 24 hours, they made it right through a generous offer to offset these coins with new ones. I will be ordering from no other online vendors.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
I have made 6+ orders from JM Bullion in the last few months and have been delighted with them. I also ordered from 2 other vendors in that time and JM Bullion offered the best balance of price, variety and service. This would have been enough, but they also knocked my socks off with their post order service. I ordered some 90% silver dimes and some were in rough shape. JM Bullion not only responded to my request for assistance on this in less than 24 hours, they made it right through a generous offer to offset these coins with new ones. I will be ordering from no other online vendors.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
Was this review helpful to you? 

Great Company

Reviewed by Charlie | August 07, 2014

My order arrived promptly and was well packaged. Will def. be doing business with them in the future.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
My order arrived promptly and was well packaged. Will def. be doing business with them in the future.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
Was this review helpful to you? 

OUTSTANDING SERVICE!!!

Reviewed by Joey L Patterson | August 05, 2014

I have dealt with several Silver and Gold Bullion company's and without a doubt JM Bullion is by far the best.I can honestly say they were number 1 the cheapest on all silver in any form.Number 2 my order was complete and just looked AMAZING!.Last but not least and definitely important in my book the time frame from when your money clears till the product is in your hand.I recieved my Coins in 4 days I hadn't even tracked the order yet because I thought more than likely the fourth day it would be processed. To my surprise I check the mail as usual and what do I see but my order..Unbelievable! I had just ordered from a prior company the month before and it took 28days to receive over 2, 000.00 dollars of Coins and then it wasnt complete the rest of my order was on back order that is something I do not like to hear especially when I've already paid for product. This Company is by far the best and I WILL NOT buy from another company!!! This kind of exceptional service is hard to find!!.THANK YOU! and I Commend you on having a A+++ Company and a job well done...
Sincerely,
Joey Patterson

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
I have dealt with several Silver and Gold Bullion company's and without a doubt JM Bullion is by far the best.I can honestly say they were number 1 the cheapest on all silver in any form.Number 2 my order was complete and just looked AMAZING!.Last but not least and definitely important in my book the time frame from when your money clears till the product is in your hand.I recieved my Coins in 4 days I hadn't even tracked the order yet because I thought more than likely the fourth day it would be processed. To my surprise I check the mail as usual and what do I see but my order..Unbelievable! I had just ordered from a prior company the month before and it took 28days to receive over 2, 000.00 dollars of Coins and then it wasnt complete the rest of my order was on back order that is something I do not like to hear especially when I've already paid for product. This Company is by far the best and I WILL NOT buy from another company!!! This kind of exceptional service is hard to find!!.THANK YOU! and I Commend you on having a A+++ Company and a job well done...
Sincerely,
Joey Patterson
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
Was this review helpful to you? 

great service

Reviewed by craig | August 05, 2014

Ordered 10oz sunshine silver bar on aug 1st and received it on aug 4th. It is exactly as described. This is my first time ordering from JM bullion and I will be ordering from them every month. Very good pricing and free delivery.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
Ordered 10oz sunshine silver bar on aug 1st and received it on aug 4th. It is exactly as described. This is my first time ordering from JM bullion and I will be ordering from them every month. Very good pricing and free delivery.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
Was this review helpful to you? 

Just Customer Service and Customer Support

Reviewed by Holly Borkus | August 05, 2014

I have made several purchases from JMBullion, and there has never ever been an issue. I know my husband is hooked on JMBullion as well. When, we need customer service they are always there and will answer all our questions, no matter how stupid they might be. My husband and I, have been using JMBullion is last year. Keep up the great job that you doing JMBullion. JMbullion, for my husband and I, are putting customers and customer service first in our eyes.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
I have made several purchases from JMBullion, and there has never ever been an issue. I know my husband is hooked on JMBullion as well. When, we need customer service they are always there and will answer all our questions, no matter how stupid they might be. My husband and I, have been using JMBullion is last year. Keep up the great job that you doing JMBullion. JMbullion, for my husband and I, are putting customers and customer service first in our eyes.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
Was this review helpful to you? 

MICHAEL

Reviewed by MICHAEL B. | August 04, 2014

I was a little nervous ordering from them at first because of so some of the reviews on this website. I just received my 3rd order from JM Bullion. I HAVE FOUND THIS COMPANY TO BE FANTASTIC !!! I plan on ordering from them for many years to come.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
I was a little nervous ordering from them at first because of so some of the reviews on this website. I just received my 3rd order from JM Bullion. I HAVE FOUND THIS COMPANY TO BE FANTASTIC !!! I plan on ordering from them for many years to come.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
Was this review helpful to you? 

LTCUSAF

Reviewed by Bob | August 03, 2014

I have been buying metal for a couple years. I originally used a company based in CA but, they were expensive and my financial adviser suggested JMB. Since then, I have bought monster boxes and other amounts of metal from JMB on many, many occasions and have always been impressed with their prices and customer service. I love the fact that I can get the lowest price by sending them a check. I don't like paying $25 at my local bank for a money wire. I also like the fact that the metal is shipped free via the USPS. If I don't happen to be home, I can pick the box up at my local PO. Also, if I am going to be gone and hold my mail, I know the purchase is safe being held at the PO. I have experience with FEDEX and UPS deliveries, it's a hassle to get a missed delivery or set up a special delivery. JMB is fantastic and I will continue to use them. My adult children are also very impressed and pleased with their service.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
I have been buying metal for a couple years. I originally used a company based in CA but, they were expensive and my financial adviser suggested JMB. Since then, I have bought monster boxes and other amounts of metal from JMB on many, many occasions and have always been impressed with their prices and customer service. I love the fact that I can get the lowest price by sending them a check. I don't like paying $25 at my local bank for a money wire. I also like the fact that the metal is shipped free via the USPS. If I don't happen to be home, I can pick the box up at my local PO. Also, if I am going to be gone and hold my mail, I know the purchase is safe being held at the PO. I have experience with FEDEX and UPS deliveries, it's a hassle to get a missed delivery or set up a special delivery. JMB is fantastic and I will continue to use them. My adult children are also very impressed and pleased with their service.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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Great CUSTOMER SERVICE

Reviewed by Brian | August 03, 2014

I have made several small purchases of silver bullion and each order was processed and promptly delivered. Mast last purchase was for a 100 Oz. bar, which was damaged in transit by the carrier. I brought it JM Bullion's attention and they stated that the silver value is not affected but sent me a $5 coupon to use on next purchase. They also filed a formal complaint with UPS because of the handling of my package. The customer service was quick to act and correspond with me and in in my ooh, that's top hat!!! I have no problem placing further orders with.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
I have made several small purchases of silver bullion and each order was processed and promptly delivered. Mast last purchase was for a 100 Oz. bar, which was damaged in transit by the carrier. I brought it JM Bullion's attention and they stated that the silver value is not affected but sent me a $5 coupon to use on next purchase. They also filed a formal complaint with UPS because of the handling of my package. The customer service was quick to act and correspond with me and in in my ooh, that's top hat!!! I have no problem placing further orders with.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
Was this review helpful to you? 
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