JM Bullion

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339 results - showing 1 - 50
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Go with JM Bullion

Reviewed by eric | April 21, 2015
Last updated: April 22, 2015

I've purchased from JM Bullion maybe twenty to thirty times in the last couple years, and I only have good things to say about them. They are always competitive on price (which is what initially drew me to them), but they are more than just the cheapest place to buy. In fact, I don't even shop around anymore. They have earned my loyalty. If they end up being a few cents higher, it's worth it for their dependability and all round stellar practices. I will admit that I strayed in the beginning...following whatever company had the lowest price, but I found out the headache of dealing with other companies just wasn't worth the pennies I was saving (Don't get me wrong, if JM wasn't competitively priced, I would make a change. The point is, they are decently priced on everything I've bought.) I used to check every order I got meticulously to ensure it was all there and packaged correctly to avoid any damage. I don't do that anymore. JM Bullion hasn't ever had bungled my order in the least detail, and their packaging is always top notch. That's not even mentioning their free shipping!!! And finally, I love that they let me use e-checks...it all sealed the deal...JM Bullion is my company for good.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
I've purchased from JM Bullion maybe twenty to thirty times in the last couple years, and I only have good things to say about them. They are always competitive on price (which is what initially drew me to them), but they are more than just the cheapest place to buy. In fact, I don't even shop around anymore. They have earned my loyalty. If they end up being a few cents higher, it's worth it for their dependability and all round stellar practices. I will admit that I strayed in the beginning...following whatever company had the lowest price, but I found out the headache of dealing with other companies just wasn't worth the pennies I was saving (Don't get me wrong, if JM wasn't competitively priced, I would make a change. The point is, they are decently priced on everything I've bought.) I used to check every order I got meticulously to ensure it was all there and packaged correctly to avoid any damage. I don't do that anymore. JM Bullion hasn't ever had bungled my order in the least detail, and their packaging is always top notch. That's not even mentioning their free shipping!!! And finally, I love that they let me use e-checks...it all sealed the deal...JM Bullion is my company for good.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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Always a pleasure

Reviewed by Daniel Rhine | April 21, 2015

I have ordered over 50 items over the last few months and I have never had any problems. Item arrive on time and as described. They have a larger inventory than any other company I have found on the net. Items are packaged very well. If you are interested in purchasing Gold or Silver this is the place for you,

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
I have ordered over 50 items over the last few months and I have never had any problems. Item arrive on time and as described. They have a larger inventory than any other company I have found on the net. Items are packaged very well. If you are interested in purchasing Gold or Silver this is the place for you,
Overall rating 
 
4.3
Shipping Time 
 
4.0
Customer Service 
 
4.0
Buying Experience 
 
5.0
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My #1 Bullion Dealer

Reviewed by Josh | April 20, 2015

I purchased more silver bullion from JM Bullion using a check. My order was in my hands in 8 business days, talk about fast. Other companies I've used took 15 to 20 business days. Every order I purchased with JM Bullion has been amazing, items were well packaged and in perfect condition, I have no complaints. Can't wait for my next order. Thank you JM Bullion!!!!!!!

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
I purchased more silver bullion from JM Bullion using a check. My order was in my hands in 8 business days, talk about fast. Other companies I've used took 15 to 20 business days. Every order I purchased with JM Bullion has been amazing, items were well packaged and in perfect condition, I have no complaints. Can't wait for my next order. Thank you JM Bullion!!!!!!!
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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JM has earned a lifer!

Reviewed by Andy V | April 20, 2015

I have always been reluctant in buying metals and did not know where to start. JM Bullion made it easy, quick and painless to start my new investment vehicle. Thank you!! Absolutely fantastic service from the shopping options to purchase to delivery. You have earned a lifer - I base everything in life on first impressions; this was an outstanding experience - thank you for that.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
I have always been reluctant in buying metals and did not know where to start. JM Bullion made it easy, quick and painless to start my new investment vehicle. Thank you!! Absolutely fantastic service from the shopping options to purchase to delivery. You have earned a lifer - I base everything in life on first impressions; this was an outstanding experience - thank you for that.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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Exceptionally satisfied customer

Reviewed by Matt | April 19, 2015

I did my homework for quite some time (about 15 years, lol) before taking the plunge and buying bullion. I shopped around a bit, and found that JM Bullion seemed to have the best prices overall, and their website is super-easy to navigate -- it's not loaded down with a lot of "filler", but chock-full of shiny, awesome bullion! I have placed several orders thus far with JM, and I have always been pleased with every part of the process, from ordering the metals to receiving the packages. You should have seen me today when I opened up my last order: 20 one-ounce silver bars from the Sunshine Mint, and a little 1/10 ounce gold eagle. I almost cut myself opening the box, I was so excited to get to the stuff packed inside (my daughter got a laugh out of THAT freak show)! EXTREMELY well packaged -- that bullion wasn't going anywhere but into my hands. I forgot to mention the free shipping -- that is a huge plus. I pay by check, and the wait time is not a big deal to me -- it's worth it to wait a few more days to get the metals, and realize some extra savings. Anyway, JM, you have an exceptionally happy customer here -- thanks for being the way you are. Keep up the great work!

Semper Fi,
Matt

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
I did my homework for quite some time (about 15 years, lol) before taking the plunge and buying bullion. I shopped around a bit, and found that JM Bullion seemed to have the best prices overall, and their website is super-easy to navigate -- it's not loaded down with a lot of "filler", but chock-full of shiny, awesome bullion! I have placed several orders thus far with JM, and I have always been pleased with every part of the process, from ordering the metals to receiving the packages. You should have seen me today when I opened up my last order: 20 one-ounce silver bars from the Sunshine Mint, and a little 1/10 ounce gold eagle. I almost cut myself opening the box, I was so excited to get to the stuff packed inside (my daughter got a laugh out of THAT freak show)! EXTREMELY well packaged -- that bullion wasn't going anywhere but into my hands. I forgot to mention the free shipping -- that is a huge plus. I pay by check, and the wait time is not a big deal to me -- it's worth it to wait a few more days to get the metals, and realize some extra savings. Anyway, JM, you have an exceptionally happy customer here -- thanks for being the way you are. Keep up the great work!

Semper Fi,
Matt
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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Quality Bullion Dealer

Reviewed by Randal Totten | April 14, 2015

I have placed two orders with JMB. I used a check and they had my orders at my door in two weeks. I can wait and save on the price per coin using a check. I can't wait to use their Check draft payment method in the future. JMB packages their products very securely and ships via US Postal Service so I can track my packages. I will order with them in the future.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
Owner's reply

Dear Randal: Thank you for your review and business. We have turned on the ECheck payment solution for you. We look forward to providing this service for you.

Regards,
Kathy

I have placed two orders with JMB. I used a check and they had my orders at my door in two weeks. I can wait and save on the price per coin using a check. I can't wait to use their Check draft payment method in the future. JMB packages their products very securely and ships via US Postal Service so I can track my packages. I will order with them in the future.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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Professional service and super fast shipping!

Reviewed by Alex | April 09, 2015

I ordered silver coins and numerous other items throughout the day and most of the items were shipping in super fast speed within minutes! Wow! I've also spoke with their reps couple of times and their service is beyond exceptional. Their items are also very competitively priced. Good doing business with them :)

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
I ordered silver coins and numerous other items throughout the day and most of the items were shipping in super fast speed within minutes! Wow! I've also spoke with their reps couple of times and their service is beyond exceptional. Their items are also very competitively priced. Good doing business with them :)
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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The Best Gold and Silver Company on the Web!

Reviewed by Jay D Burton | April 08, 2015
Last updated: April 09, 2015

I added up all my purchases from you this morning and came up with 43,876.21 in gold and silver. I never would have bought that much if it was not for the best prices on the web today, and some of the best salesman in the market! I know it may not be a lot of money for some of your customers, but for a guy who only brings in 78,000 dollars a year as a salery, its not too bad! I have been happy with all my purchases, and yes, I have had a problem or two with some issues, but your sales team has always worked with me, and worked with me well enough to keep me on as a buyer no matter what the problem was...now that's good selling people!! Because i'm an a** of a person, and usually do not come back to a place that angers me, but this team is just too cool not to deal with, and again the prices are UNBEATABLE ANYWHERE! Thank you JM Bullion, I appreaciate your help and sales.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
I added up all my purchases from you this morning and came up with 43,876.21 in gold and silver. I never would have bought that much if it was not for the best prices on the web today, and some of the best salesman in the market! I know it may not be a lot of money for some of your customers, but for a guy who only brings in 78,000 dollars a year as a salery, its not too bad! I have been happy with all my purchases, and yes, I have had a problem or two with some issues, but your sales team has always worked with me, and worked with me well enough to keep me on as a buyer no matter what the problem was...now that's good selling people!! Because i'm an a** of a person, and usually do not come back to a place that angers me, but this team is just too cool not to deal with, and again the prices are UNBEATABLE ANYWHERE! Thank you JM Bullion, I appreaciate your help and sales.
Overall rating 
 
4.3
Shipping Time 
 
3.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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100% Satisfied

Reviewed by Christopher F | April 05, 2015

I just recently started investing in silver and gold bullion, and right from the start it was very simple to place orders, my item(s) arrived in a timely manner just like JM Bullion said they would, and the one time I had a question for customer service, I received a response email that was not only very polite, but also very informative. Also, I received the reply email very quickly. I've now placed 8 orders with JM Bullion. I don't plan on stopping any time soon either. Everything has been wonderful, and I recommend the site for anyone that either is new to the game or anyone that's been around a while and is looking for a professional company with happy customers and great pricing. Thank you again, JM for the great quality products and more importantly for getting things done quickly and discretely like you promised.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
I just recently started investing in silver and gold bullion, and right from the start it was very simple to place orders, my item(s) arrived in a timely manner just like JM Bullion said they would, and the one time I had a question for customer service, I received a response email that was not only very polite, but also very informative. Also, I received the reply email very quickly. I've now placed 8 orders with JM Bullion. I don't plan on stopping any time soon either. Everything has been wonderful, and I recommend the site for anyone that either is new to the game or anyone that's been around a while and is looking for a professional company with happy customers and great pricing. Thank you again, JM for the great quality products and more importantly for getting things done quickly and discretely like you promised.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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New to collecting and found my company to deal with

Reviewed by Greg | April 03, 2015

I am a new collector and I did research and found JM Bullion. Their site is very easy to work with and have lots of product. I really like their sale category every Monday. Delivery was unbelievable. It was at my door step 4 days later and I loved it. JM Bullion found a new customer for life. About the products I purchased. They were beautiful pieces. Silver and gold bars.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
I am a new collector and I did research and found JM Bullion. Their site is very easy to work with and have lots of product. I really like their sale category every Monday. Delivery was unbelievable. It was at my door step 4 days later and I loved it. JM Bullion found a new customer for life. About the products I purchased. They were beautiful pieces. Silver and gold bars.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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I'm a New Convert

Reviewed by Joshua T | March 31, 2015

I used to only shop online using APMEX due to their reputation (despite their higher costs). After watching a few unboxing videos on YouTube, I decided to give JM Bullion a shot since they seemed to be well known among the stacking community. I have had nothing but positive experiences so far. They seem to have the best prices online (overall) for small bullion purchases, and their weekly deal is usually too good to pass up. I have now ordered from JM Bullion multiple times and have had no issues.

My only gripe: after multiple orders paying by check, I still do not have "e-check" privileges, which some other buyers seem to have. I contacted their customer service (which has been fantastic), but they couldn't tell me exactly how to become eligible other than to keep paying by check. Not a huge deal, but it is a nuisance considering I rarely use checks (or stamps) anymore,

Overall, I highly recommend JM Bullion for their gold/silver needs. Packing is discrete, shipping times are fast, prices are fantastic, customer service has been great. I just hope I get e-check capabilities before I run out of checks!

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
Owner's reply

Dear Joshua: Thank you for your review and your business. We have gone ahead and turned on the ECheck eligibility for you. We look forward to providing this service for you.

Regards,
Kathy

I used to only shop online using APMEX due to their reputation (despite their higher costs). After watching a few unboxing videos on YouTube, I decided to give JM Bullion a shot since they seemed to be well known among the stacking community. I have had nothing but positive experiences so far. They seem to have the best prices online (overall) for small bullion purchases, and their weekly deal is usually too good to pass up. I have now ordered from JM Bullion multiple times and have had no issues.

My only gripe: after multiple orders paying by check, I still do not have "e-check" privileges, which some other buyers seem to have. I contacted their customer service (which has been fantastic), but they couldn't tell me exactly how to become eligible other than to keep paying by check. Not a huge deal, but it is a nuisance considering I rarely use checks (or stamps) anymore,

Overall, I highly recommend JM Bullion for their gold/silver needs. Packing is discrete, shipping times are fast, prices are fantastic, customer service has been great. I just hope I get e-check capabilities before I run out of checks!
Overall rating 
 
4.7
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
4.0
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JM Bullion Is Awesome

Reviewed by Joshua ortiz | March 26, 2015

This was my first order through JM Bullion and let me tell you, I'm impressed. Received my order within 72 hours, shipping was fast and the packaging was the best I've seen since investing in precious metals. Thank you JM Bullion for your excellent service and I can't wait to receive my next order. I will definitely be placing more orders with JM Bullion in the future.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
This was my first order through JM Bullion and let me tell you, I'm impressed. Received my order within 72 hours, shipping was fast and the packaging was the best I've seen since investing in precious metals. Thank you JM Bullion for your excellent service and I can't wait to receive my next order. I will definitely be placing more orders with JM Bullion in the future.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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Poor Experience

Reviewed by Richard Amster | March 25, 2015

I made an order, it showed up as a debit on my credit card and then JMBullion cancelled my order. They said some nonsense like my address didn't match the credit card. It is rediculous, I use that card daily and my order was showing on the card. Customer service basically said oh well.

Customer's Experience

Did You Receive What You Ordered?
No
Would You Purchase From This Dealer Again?
No
Owner's reply

Dear Sir: The street address you listed on your order didn't match the exact address that is on your bank statement, when this occurs the order is automatically cancelled by the credit card authorization process. We apologize for this inconvenience.

Regards,
Kathy


I made an order, it showed up as a debit on my credit card and then JMBullion cancelled my order. They said some nonsense like my address didn't match the credit card. It is rediculous, I use that card daily and my order was showing on the card. Customer service basically said oh well.
Overall rating 
 
1.0
Shipping Time 
 
1.0
Customer Service 
 
1.0
Buying Experience 
 
1.0
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Great To Deal With!

Reviewed by Gary Phillips | March 24, 2015

I have placed orders with JM ranging from $ 5,000+ to less than $120 and each one has been full attention by the staff. If fact the only problem ever was with the post office losing track of my check and returning it to me. Once we learned what had happened..... The folks at JM thanked ME for my patience! They could have cancelled my order due to non payment. Cannot say enough about how pleased I am with this company. Great prices and superb service. Bravo!

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
I have placed orders with JM ranging from $ 5,000+ to less than $120 and each one has been full attention by the staff. If fact the only problem ever was with the post office losing track of my check and returning it to me. Once we learned what had happened..... The folks at JM thanked ME for my patience! They could have cancelled my order due to non payment. Cannot say enough about how pleased I am with this company. Great prices and superb service. Bravo!
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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Couldn't be happier

Reviewed by Dustin | March 21, 2015

As the title says, I couldn't be happier with JM Bullion. Their prices are the lowest anywhere 99% of the time, and weekly sales present the opportunity to buy bullion at a very low premium over spot. After establishing a relationship with a few orders, the e-check option (EFT withdrawal) makes ordering even easier. Add in the always-free shipping, and it really can't be beat. Free shipping, and delivery in about a week. Customer service is quick to reply with answers to any question. I've never had a bad experience, and will continue to deal exclusively with JM Bullion. They've earned it.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
As the title says, I couldn't be happier with JM Bullion. Their prices are the lowest anywhere 99% of the time, and weekly sales present the opportunity to buy bullion at a very low premium over spot. After establishing a relationship with a few orders, the e-check option (EFT withdrawal) makes ordering even easier. Add in the always-free shipping, and it really can't be beat. Free shipping, and delivery in about a week. Customer service is quick to reply with answers to any question. I've never had a bad experience, and will continue to deal exclusively with JM Bullion. They've earned it.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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First Precious Metals Purchase

Reviewed by Thomas B. | March 20, 2015

As a new precious metals buyer I had a lot of questions. I researched service ratings and costs and decided to use JM Bullion. I was not disappointed. The friendly staff quickly answered my questions and I made my purchase. The costs were the best I could find, shipping extremely fast, and the product was exactly as expected. I look forward to a long relationship with JM Bullion. Fantastic!

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
As a new precious metals buyer I had a lot of questions. I researched service ratings and costs and decided to use JM Bullion. I was not disappointed. The friendly staff quickly answered my questions and I made my purchase. The costs were the best I could find, shipping extremely fast, and the product was exactly as expected. I look forward to a long relationship with JM Bullion. Fantastic!
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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Very Disappointed

Reviewed by Jeff | March 18, 2015

I am in the USAF stationed in the UK. I paid with a debit card and my payment had been taken out. Then I got an email stating that my order was canceled because of my payment method to a "dangerous" area. The delivery would have been to the APO on base plus it is very safe here. Probably the safest place I've been stationed. I feel like JM Bullion is trying to push people to use paypal or wire transfers. I do not have easy access to my bank to make wire transfers being over seas. I would still like to be able to make a purchase and see no reason why I should be denied to use my debit card. I will not use JM Bullion again.

Customer's Experience

Did You Receive What You Ordered?
No
Would You Purchase From This Dealer Again?
No
Owner's reply

Dear Jeff: We apologize for this. I have spoken with our Billing Manager and we will accept an order from you. I will reach out to you personally via email to see how we can assist with making this happen. We do value your business.

Regards,
Kathy

I am in the USAF stationed in the UK. I paid with a debit card and my payment had been taken out. Then I got an email stating that my order was canceled because of my payment method to a "dangerous" area. The delivery would have been to the APO on base plus it is very safe here. Probably the safest place I've been stationed. I feel like JM Bullion is trying to push people to use paypal or wire transfers. I do not have easy access to my bank to make wire transfers being over seas. I would still like to be able to make a purchase and see no reason why I should be denied to use my debit card. I will not use JM Bullion again.
Overall rating 
 
1.0
Shipping Time 
 
1.0
Customer Service 
 
1.0
Buying Experience 
 
1.0
Was this review helpful to you? 

Canceled my Order

Reviewed by Matt | March 17, 2015

Last night I placed an order with JM Bullion and today I received an email saying that my order had been canceled. This is what the email said:

We are unable to complete your transaction at this time. As a safe guard to our customers, we have a policy of not completing credit card orders in “high risk areas” due to a high number of fraudulent purchase attempts in your location. We do apologize for the inconvenience, but do have an obligation to protect our customers from fraud. Your funds should reappear back on your credit card within 48 hours. Alternatively, we invite you to explore purchasing by paper check or bank wire. For any questions, please contact us by phone, live chat, or email.

I had my items shipped to a very low crime area, so I'm not sure what the criteria is for a "high risk area". I'm sure the owner or whoever will come on here and reply stating that the process is automated and they use a 3rd party authentication processor. That's all find and dandy...but it sure makes for a bad buying experience. For an industry that runs on real-time pricing, it is very inconvenient to cancel someone's order when they may have locked in a good price.

It's really too bad because I liked their site and I liked the free shipping. I guess my business will have to go to APMEX next time.

Customer's Experience

Did You Receive What You Ordered?
No
Would You Purchase From This Dealer Again?
No
Owner's reply

Dear Sir: We apologize for this inconvenience. We would prefer that you pay for this first order via a paper check/money order. You also would save the 4% credit card fees this way. We hope to be able to do business with you.

Regards,
Kathy

Last night I placed an order with JM Bullion and today I received an email saying that my order had been canceled. This is what the email said:

We are unable to complete your transaction at this time. As a safe guard to our customers, we have a policy of not completing credit card orders in “high risk areas” due to a high number of fraudulent purchase attempts in your location. We do apologize for the inconvenience, but do have an obligation to protect our customers from fraud. Your funds should reappear back on your credit card within 48 hours. Alternatively, we invite you to explore purchasing by paper check or bank wire. For any questions, please contact us by phone, live chat, or email.

I had my items shipped to a very low crime area, so I'm not sure what the criteria is for a "high risk area". I'm sure the owner or whoever will come on here and reply stating that the process is automated and they use a 3rd party authentication processor. That's all find and dandy...but it sure makes for a bad buying experience. For an industry that runs on real-time pricing, it is very inconvenient to cancel someone's order when they may have locked in a good price.

It's really too bad because I liked their site and I liked the free shipping. I guess my business will have to go to APMEX next time.
Overall rating 
 
1.0
Shipping Time 
 
1.0
Customer Service 
 
1.0
Buying Experience 
 
1.0
Was this review helpful to you? 

5 STAR OPERATION-ONE OF THE BEST

Reviewed by Geoffrey | March 14, 2015

Very happy and satisfied repeat customer. I have made small and large purchases with JMB and have enjoyed excellent products, competitive pricing and great shipping EVERY time. I have used all the big name dealers and JMB is one of the best there is. Buy with absolute confidence with this quality operation. And I love the FREE SHIPPING !
'nuff said

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
Very happy and satisfied repeat customer. I have made small and large purchases with JMB and have enjoyed excellent products, competitive pricing and great shipping EVERY time. I have used all the big name dealers and JMB is one of the best there is. Buy with absolute confidence with this quality operation. And I love the FREE SHIPPING !
'nuff said
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
Was this review helpful to you? 

Good prices, free shipping and reliable

Reviewed by Fredrik | March 13, 2015

I have placed 10 orders with JM Bullion in the 12 months, ranging from a few hundred to thousands of $. The prices have been competitive, the shipping has been reasonably fast and the one time I had an issue (had to go to the post office and pay $1.50 to get my shipment due to insufficient postage) I contacted JM Bullion and was offered a $5 off coupon for my next order which was satisfactory.
Knowing that JM Bullion's customer service will address my concerns, should some arise, solidifies them as my dealer of choice.
In addition I really like their weekly sales. It seems that whenever I'm about to buy some silver I find a good deal on the JM Bullion sales section. I also bought a couple of gold coins through their sales for the best prices I was able to find.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
I have placed 10 orders with JM Bullion in the 12 months, ranging from a few hundred to thousands of $. The prices have been competitive, the shipping has been reasonably fast and the one time I had an issue (had to go to the post office and pay $1.50 to get my shipment due to insufficient postage) I contacted JM Bullion and was offered a $5 off coupon for my next order which was satisfactory.
Knowing that JM Bullion's customer service will address my concerns, should some arise, solidifies them as my dealer of choice.
In addition I really like their weekly sales. It seems that whenever I'm about to buy some silver I find a good deal on the JM Bullion sales section. I also bought a couple of gold coins through their sales for the best prices I was able to find.

Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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JM Bullion purchase

Reviewed by David | March 13, 2015

Placed 2 orders with JM. Both orders were shipped quick and secure. Bullion was in perfect condition when received. Great spot prices. Will be doing business again with JM again.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
Placed 2 orders with JM. Both orders were shipped quick and secure. Bullion was in perfect condition when received. Great spot prices. Will be doing business again with JM again.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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Terrible Experience with First Order

Reviewed by Lucas L. | March 11, 2015

My first order with this company. Placed an order 3/3/15. Expected delivery date was 3/6/15. After the expected delivery date was several days passed and no movement on the package (it had not even left CA), I emailed customer service. Received a very lame, generic response about the tracking not updating. Several more days passed with still no movement on the package, I emailed customer service and got no response, I emailed customer service again and got no response, finally they responded to my next email. Terrible customer service and still have not received my order.

Customer's Experience

Did You Receive What You Ordered?
No
Would You Purchase From This Dealer Again?
No
Owner's reply

Dear Lucas: We apologize that your shipment was not timely delivered by USPS. They picked it up on the 4th and delivered it on the 12th. They have been running behind in updating their tracking/scanning system and let us down here. Maybe because of some of the inclement weather through out the country. Please do know we are working hard on methods to improve our shipping to you. I will reach out to you personally to see how we can further assist.

Regards,
Kathy

My first order with this company. Placed an order 3/3/15. Expected delivery date was 3/6/15. After the expected delivery date was several days passed and no movement on the package (it had not even left CA), I emailed customer service. Received a very lame, generic response about the tracking not updating. Several more days passed with still no movement on the package, I emailed customer service and got no response, I emailed customer service again and got no response, finally they responded to my next email. Terrible customer service and still have not received my order.
Overall rating 
 
2.0
Shipping Time 
 
1.0
Customer Service 
 
2.0
Buying Experience 
 
3.0
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JM Bullion Purchases

Reviewed by Ed | March 05, 2015

Very happy with JM - Made three large purchases and will continue to give them business. Fair spot pricing and great shipping. Shipping is free and arrives double boxed for the curious. I just wish I had more money to invest!

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
Very happy with JM - Made three large purchases and will continue to give them business. Fair spot pricing and great shipping. Shipping is free and arrives double boxed for the curious. I just wish I had more money to invest!
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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New Silver Purchaser

Reviewed by Craig H. Barton | March 03, 2015

I recently started investing in silver and after much time reviewing companies on the internet, i have found JM Bullion to be one of the best companies to purchase fine metals from. I have received three orders from them and have been so impressed with the ease of order to the quick turn around in receiving my order. I am more than impressed with the quality of the products that I have received and will continue to order from them in the future and will strongly recommend them to my friends who may want to invest likewise. In today's times it can be hard to tell who you can trust but i strongly recommend JM Bullion to anyone new to investing and wants a sound company to work with. Thank you JM Bullion.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
I recently started investing in silver and after much time reviewing companies on the internet, i have found JM Bullion to be one of the best companies to purchase fine metals from. I have received three orders from them and have been so impressed with the ease of order to the quick turn around in receiving my order. I am more than impressed with the quality of the products that I have received and will continue to order from them in the future and will strongly recommend them to my friends who may want to invest likewise. In today's times it can be hard to tell who you can trust but i strongly recommend JM Bullion to anyone new to investing and wants a sound company to work with. Thank you JM Bullion.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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JM Bullion Service

Reviewed by REK | March 02, 2015

Perfect company to deal with always great prices and only sale first grade products always happy with my purchases this was my 3 order don't buy a lot at a time with limited funds but JM Bullion alway treats my like it just purchased million dollars I have check other company's with a lower price but they are always the winner with free shipping always a better price after adding shipping / handling to others so called low prices thanks JM Bullion buyer for life

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
Perfect company to deal with always great prices and only sale first grade products always happy with my purchases this was my 3 order don't buy a lot at a time with limited funds but JM Bullion alway treats my like it just purchased million dollars I have check other company's with a lower price but they are always the winner with free shipping always a better price after adding shipping / handling to others so called low prices thanks JM Bullion buyer for life
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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Great Company

Reviewed by Martin S | March 01, 2015

I had searched the internet, for a site to pick, for my silver purchases. I settled on JM Bullion, because of all the literature, I found on the site. I learned so much, form their literature. I learned which way, that I chose to pick my silver. Coin versus bullion. Then after that, I learned who produced the best and most valuable product. I chose coin, and then I had to determine, which mint to choose from. After reading all their literature, and watching the videos from their site. I chose, from different mints, to purchase, the best looking and most numismatic value, that I could find. I chose them, and have been VERY pleased, with the coins, I have purchased from them. Every piece, is perfect. I will not purchase,from any other dealer, JM Bullion, is the ONLY site, I will purchase all my precious metals from. MS in southern California.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
I had searched the internet, for a site to pick, for my silver purchases. I settled on JM Bullion, because of all the literature, I found on the site. I learned so much, form their literature. I learned which way, that I chose to pick my silver. Coin versus bullion. Then after that, I learned who produced the best and most valuable product. I chose coin, and then I had to determine, which mint to choose from. After reading all their literature, and watching the videos from their site. I chose, from different mints, to purchase, the best looking and most numismatic value, that I could find. I chose them, and have been VERY pleased, with the coins, I have purchased from them. Every piece, is perfect. I will not purchase,from any other dealer, JM Bullion, is the ONLY site, I will purchase all my precious metals from. MS in southern California.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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Five star company

Reviewed by Kletus ledbetter | February 27, 2015

This is my 5th order. Very fast shipping(2 days). Super convenient way to buy precious metals. I recommend to my friends. Never a problem.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
This is my 5th order. Very fast shipping(2 days). Super convenient way to buy precious metals. I recommend to my friends. Never a problem.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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Great Company !

Reviewed by John Obenrader | February 26, 2015

My advice to anyone investing in precious metals needs to look no farther than JM Bullion. I receive my orders within three days after ordering. Their prices are very competitive. JM Bullion is definitely a Five star company.

John Obenrader

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
My advice to anyone investing in precious metals needs to look no farther than JM Bullion. I receive my orders within three days after ordering. Their prices are very competitive. JM Bullion is definitely a Five star company.

John Obenrader
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
Was this review helpful to you? 

jm bullion

Reviewed by kevin | February 24, 2015

JMB does an outstanding job! Great communication- always pleased with product! Free shipping is a great perk-the weekly sale items are a plus++++ !! Thanks JMB- dont change! Kevin in NC

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
JMB does an outstanding job! Great communication- always pleased with product! Free shipping is a great perk-the weekly sale items are a plus++++ !! Thanks JMB- dont change! Kevin in NC
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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JM BULLION

Reviewed by David | February 23, 2015

It's not very often that I come across a company, that puts customer service over profits.The amount of silver I purchase,most investers spend on dinner.But JM Bullion treats me as a valued customer.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
It's not very often that I come across a company, that puts customer service over profits.The amount of silver I purchase,most investers spend on dinner.But JM Bullion treats me as a valued customer.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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JM Bullion

Reviewed by Chad | February 19, 2015

Hands down a great experience. Low prices. Free shipping. Smooth transaction from A-Z.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
Hands down a great experience. Low prices. Free shipping. Smooth transaction from A-Z.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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SO FAR SOOO NICE

Reviewed by Edward Gardnet | February 19, 2015

I placed my first order about 12/15/14 & have placed & received them all.
One more thing. All products, excellent.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
I placed my first order about 12/15/14 & have placed & received them all.
One more thing. All products, excellent.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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Poor service

Reviewed by Bill Jobe | February 07, 2015

Do not do business with this company if you plan to pay by check. I got my order on the 19th day from placing my order. I live only 500 miles from Dallas which is where the check was mail to. The check was electronically scanned by JMB and was paid instantly per my bank yet JMB put a 5 day hold on the check. When they finally shipped my order it was from California. I live east of the Mighty Mississippi so the package traveled about 2500 miles. I have made purchases from other dealer's that have multiple shipping locations in order to cut shipping time why doesn't JMB? I say because customer service isn't a high priority. I will not use or recommend JMB to anyone. I do business with another Texas company paying by check and consistently receive my order within 1 week.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
No
Owner's reply

Dear Mr. Jobe: Your order was shipped within our normal terms and conditions for check receipts. The check was held for 5 days, order shipped on 2/02 and delivered on 2/06. Our fulfillment center is located out of Irvine, California. We do appreciate your business.

Regards,
Kathy

Do not do business with this company if you plan to pay by check. I got my order on the 19th day from placing my order. I live only 500 miles from Dallas which is where the check was mail to. The check was electronically scanned by JMB and was paid instantly per my bank yet JMB put a 5 day hold on the check. When they finally shipped my order it was from California. I live east of the Mighty Mississippi so the package traveled about 2500 miles. I have made purchases from other dealer's that have multiple shipping locations in order to cut shipping time why doesn't JMB? I say because customer service isn't a high priority. I will not use or recommend JMB to anyone. I do business with another Texas company paying by check and consistently receive my order within 1 week.
Overall rating 
 
1.3
Shipping Time 
 
1.0
Customer Service 
 
1.0
Buying Experience 
 
2.0
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Exceeded Expectations

Reviewed by Peter | February 04, 2015

I placed an order for Peace Dollars in VG Condition.

In a 5-Coin order, all coins I received were from the most common date of this series, 1922.

Grades of the coins SURPASSED the VG rating promised. In this order were:

2 – F
3 – VF

Overall I am very much pleased with my order, as the coins were better than advertised. I would wholeheartedly recommend these to anyone looking for nicer-looking common-date Peace Dollars at a reasonable price.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
I placed an order for Peace Dollars in VG Condition.

In a 5-Coin order, all coins I received were from the most common date of this series, 1922.

Grades of the coins SURPASSED the VG rating promised. In this order were:

2 – F
3 – VF

Overall I am very much pleased with my order, as the coins were better than advertised. I would wholeheartedly recommend these to anyone looking for nicer-looking common-date Peace Dollars at a reasonable price.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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Followup Order

Reviewed by James Stewart | February 02, 2015

Gave them another try after the CS manager Kathy called me about me bad experience on my last order. She offered me a good discount on my next order, so I tried again. Kathy knows how to give good Customer service and is concerned about their reputation on these blogs enough to follow-up poor experiences reflected in reviews. What needs to happen is all Customer Service reps need to be trained properly by Kathy and given empowerment to help customers to be satisfied(thus may rating on this order). It should not require the manager to fix typical problems. The payment system is outdated in that e-checks should be enabled where customers don't have to mail paper checks and then wait at least a week to clear before the order ships. They price well, offer free shipping that most others don't, have a good CS manager and package well. I would order again unless a competitor offers better service in the future with comparable pricing. .

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
Gave them another try after the CS manager Kathy called me about me bad experience on my last order. She offered me a good discount on my next order, so I tried again. Kathy knows how to give good Customer service and is concerned about their reputation on these blogs enough to follow-up poor experiences reflected in reviews. What needs to happen is all Customer Service reps need to be trained properly by Kathy and given empowerment to help customers to be satisfied(thus may rating on this order). It should not require the manager to fix typical problems. The payment system is outdated in that e-checks should be enabled where customers don't have to mail paper checks and then wait at least a week to clear before the order ships. They price well, offer free shipping that most others don't, have a good CS manager and package well. I would order again unless a competitor offers better service in the future with comparable pricing. .
Overall rating 
 
3.3
Shipping Time 
 
3.0
Customer Service 
 
4.0
Buying Experience 
 
3.0
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My experience with JM Bullion over the past one year

Reviewed by James Gordon | February 01, 2015

I have always been extremely pleased with the outcome of every purchase I have made from JM.
Their prices are always at or near the best available marketwide.
Their packaging is always superb and impressive; I always have a good feeling when I open a package from JM.
Their shipping is always extra fast, deliveries have always arrived within a few short days of purchase date.
The collection of products available on the JM website is comprehensive and enjoyable to browse through.
The design and functionality of their website is top-notch and fun and easy to use.
I have made 12 purchases in the past year and every one was perfectly executed.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
I have always been extremely pleased with the outcome of every purchase I have made from JM.
Their prices are always at or near the best available marketwide.
Their packaging is always superb and impressive; I always have a good feeling when I open a package from JM.
Their shipping is always extra fast, deliveries have always arrived within a few short days of purchase date.
The collection of products available on the JM website is comprehensive and enjoyable to browse through.
The design and functionality of their website is top-notch and fun and easy to use.
I have made 12 purchases in the past year and every one was perfectly executed.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
Was this review helpful to you? 

Positive Experience!

Reviewed by Denis | January 30, 2015

JMBullion offers a great selection of coins. Based on my experience, prices are among the lowest on the market while the shipping time is among the fastest!

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
JMBullion offers a great selection of coins. Based on my experience, prices are among the lowest on the market while the shipping time is among the fastest!
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
Was this review helpful to you? 

Awesome!!

Reviewed by Michael D. | January 25, 2015

I have utilized JM Bullion dating back to 2012. Nothing but good things to say for the company and employees. Very competitive prices. No gimmicks or hidden fees. Questions posed were answered precisely and timely. All items arrived were packaged nicely. Care and precision were clearly the intent in their packing and shipping methods. Products were to standard as advertised upon arrival.

JM Bullion has a very detailed guide to investing in metals on their web page. Its free for all to read. No need to create an account or offer personal information. All you need to do is read and take in the information.

Of my several orders only one issue. That was resolved timely. While tracking my order some time had passed. Nothing posted to my account that my payment was received. I visited the USPS web page and seen the date and time of my payment arrival. When I contacted customer service, the guy taking my call was helpful and friendly. I presented the information on the date and time of its arrival. Stating he would look into it and call me back in twenty minutes. Sure enough less than twenty minutes later he called. Promptly apologized for the mistake. Then explained the situation in detail. Then offered express shipping to make up for the mistake. Express shipping at the time with my schedule wouldn't have worked for me. Informing him to just send it like normal. Very impressed that offer was made!

My personal recommendation if you pay by check. Be patient; the world wasn't created in one day. Pay a couple dollars more and have a tracker on your envelope. Then you can tell when it was signed for. Should your payment not post in a timely manner. Research your tracker number. Have all facts ready when you call. Have fun watching your order till it arrives!

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
I have utilized JM Bullion dating back to 2012. Nothing but good things to say for the company and employees. Very competitive prices. No gimmicks or hidden fees. Questions posed were answered precisely and timely. All items arrived were packaged nicely. Care and precision were clearly the intent in their packing and shipping methods. Products were to standard as advertised upon arrival.

JM Bullion has a very detailed guide to investing in metals on their web page. Its free for all to read. No need to create an account or offer personal information. All you need to do is read and take in the information.

Of my several orders only one issue. That was resolved timely. While tracking my order some time had passed. Nothing posted to my account that my payment was received. I visited the USPS web page and seen the date and time of my payment arrival. When I contacted customer service, the guy taking my call was helpful and friendly. I presented the information on the date and time of its arrival. Stating he would look into it and call me back in twenty minutes. Sure enough less than twenty minutes later he called. Promptly apologized for the mistake. Then explained the situation in detail. Then offered express shipping to make up for the mistake. Express shipping at the time with my schedule wouldn't have worked for me. Informing him to just send it like normal. Very impressed that offer was made!

My personal recommendation if you pay by check. Be patient; the world wasn't created in one day. Pay a couple dollars more and have a tracker on your envelope. Then you can tell when it was signed for. Should your payment not post in a timely manner. Research your tracker number. Have all facts ready when you call. Have fun watching your order till it arrives!
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
Was this review helpful to you? 

Great Products at Awesome Prices

Reviewed by Smart Shopper | January 16, 2015

I had used APMEX in the past for my purchases, but found the prices at JM Bullion to be much closer to the actual daily market price. I tend to purchase in quantities of 100 as it gets you the best price per ounce.

Great pricing, fast delivery, acceptable packaging, and easy to order. I have switched over. Although I wish they had their own marked bars like APMEX does, but I can live with the Sunshine Mint bars until then.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
I had used APMEX in the past for my purchases, but found the prices at JM Bullion to be much closer to the actual daily market price. I tend to purchase in quantities of 100 as it gets you the best price per ounce.

Great pricing, fast delivery, acceptable packaging, and easy to order. I have switched over. Although I wish they had their own marked bars like APMEX does, but I can live with the Sunshine Mint bars until then.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
Was this review helpful to you? 

Best Prices in the Market

Reviewed by Fred Price | January 14, 2015

I started buying silver from JM Bullion in March of 2014. I only purchase Bars and Rounds 1 to 10 ounces. I now have around 200 ounces and will only buy from them. Why? Best price, fastest shipping, best quality and fastest checkout. I've done my research and found that they are always the best buy no matter what quantities i purchase. I expect to continue buying silver from them and ONLY them in the future.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
I started buying silver from JM Bullion in March of 2014. I only purchase Bars and Rounds 1 to 10 ounces. I now have around 200 ounces and will only buy from them. Why? Best price, fastest shipping, best quality and fastest checkout. I've done my research and found that they are always the best buy no matter what quantities i purchase. I expect to continue buying silver from them and ONLY them in the future.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
Was this review helpful to you? 

Inconsistent packaging

Reviewed by Greg | January 14, 2015

I had 3 small orders with this company and several others with other companies. The idea was to buy smaller items and work my way up when I found someone whom I could fully trust. The first two orders here were alright, but the third really did not make me happy. I bought a "New" Johnson Matthey 1 kilo silver bar. It was poorly wrapped, coated in tiny dents, not covered in a protective wrap, and had very visible fingerprints. I would not recommend this business for medium-large items, as product quality is inconsistent. I will be shopping elsewhere in the future.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
No
Owner's reply

Dear Sir: We apologize and want to make this right for you asap. This is not consistent to the excellent quality of the Johnson Matthey silver bars. I will email you directly so that we may discuss how to rectify this situation with a return, exchange, credit etc. We do want you 100% satisfied.

Regards
Kathy
JMB

I had 3 small orders with this company and several others with other companies. The idea was to buy smaller items and work my way up when I found someone whom I could fully trust. The first two orders here were alright, but the third really did not make me happy. I bought a "New" Johnson Matthey 1 kilo silver bar. It was poorly wrapped, coated in tiny dents, not covered in a protective wrap, and had very visible fingerprints. I would not recommend this business for medium-large items, as product quality is inconsistent. I will be shopping elsewhere in the future.
Overall rating 
 
2.3
Shipping Time 
 
3.0
Customer Service 
 
3.0
Buying Experience 
 
1.0
Was this review helpful to you? 

1ST Time Buyer

Reviewed by Jay Barr | January 13, 2015

I'll have to admit that I was a little nervous since this was the first time I was ordering anything over the internet other than a software download. I placed my order for a tube of 2015 Silver Maple Leafs on a Monday evening. My credit card company called me Tuesday afternoon wanting to verify that "I" placed the order. The silver arrived on Friday afternoon, nicely packaged. Considering there was about a day delay because of my credit card company's need for verification, I'm still giving 5 stars for delivery time. JM's web site is easy to use and very informative. Oh, and the Silver Maple Leafs are absolutely magnificent! ! !
Thank you JM Bullion.................
...... Jay B. in central KY

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
I'll have to admit that I was a little nervous since this was the first time I was ordering anything over the internet other than a software download. I placed my order for a tube of 2015 Silver Maple Leafs on a Monday evening. My credit card company called me Tuesday afternoon wanting to verify that "I" placed the order. The silver arrived on Friday afternoon, nicely packaged. Considering there was about a day delay because of my credit card company's need for verification, I'm still giving 5 stars for delivery time. JM's web site is easy to use and very informative. Oh, and the Silver Maple Leafs are absolutely magnificent! ! !
Thank you JM Bullion.................
...... Jay B. in central KY
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
Was this review helpful to you? 

HolidayHeroes

Reviewed by John N Maclean | January 13, 2015

I made three smallish orders during the Christmas season and was surprised and pleased that all three arrived in timely fashion--the Post Office, too, gets five stars--and were extremely well packaged, discrete but very secure. Nice job, guys, especially during a very busy time of year. And I haven't been bothered with a telephone solicitation call from JM Bullion, so yes, I will buy from them again.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
I made three smallish orders during the Christmas season and was surprised and pleased that all three arrived in timely fashion--the Post Office, too, gets five stars--and were extremely well packaged, discrete but very secure. Nice job, guys, especially during a very busy time of year. And I haven't been bothered with a telephone solicitation call from JM Bullion, so yes, I will buy from them again.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
Was this review helpful to you? 

JM silver bars

Reviewed by MP. | January 08, 2015

Johnson Matthey one oz silver bars are stunning. I bought 20 of them, they arrived in lightning speed. only sorry i don't know how to shoot an "unboxing," lol. took out a sheet of bars in a plastic sheet, w/ 20 individual pockets. The bars were more beautiful than i imagined. each has its own serial number. Also great customer service and as i said, fast delivery. i paid with paypal which i'm sure enabled the quick shipping. yes. i will buy from them again. possibly as soon as i press 'send.'

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
Johnson Matthey one oz silver bars are stunning. I bought 20 of them, they arrived in lightning speed. only sorry i don't know how to shoot an "unboxing," lol. took out a sheet of bars in a plastic sheet, w/ 20 individual pockets. The bars were more beautiful than i imagined. each has its own serial number. Also great customer service and as i said, fast delivery. i paid with paypal which i'm sure enabled the quick shipping. yes. i will buy from them again. possibly as soon as i press 'send.'
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
Was this review helpful to you? 

JM Bullion is the best.

Reviewed by J. Decker | January 06, 2015

This is my third purchase from JM Bullion and I've got to say I'm very happy with their service. JM offers great prices, free shipping and excellent customer service. I had a question about my order a few days after it was placed and their customer service took care of my concerns right away. My bullion arrived today, prefect, as always. I have already placed another order and am anticipating the arrival of my next shipment. If you're looking for a good place to buy bullion from online, JM is the place. Thanks for reading and keep stacking!

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
This is my third purchase from JM Bullion and I've got to say I'm very happy with their service. JM offers great prices, free shipping and excellent customer service. I had a question about my order a few days after it was placed and their customer service took care of my concerns right away. My bullion arrived today, prefect, as always. I have already placed another order and am anticipating the arrival of my next shipment. If you're looking for a good place to buy bullion from online, JM is the place. Thanks for reading and keep stacking!
Overall rating 
 
4.7
Shipping Time 
 
4.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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FIRST TIME BUYER !

Reviewed by KEVIN | January 05, 2015

I recently decided to give JMB a try and was I ever impressed! I have been buying from a local dealer where I have been paying a $3.00 premium on each ounce of silver AND a 7% tax. Never buying metals on-line I was slightly skeptical about the process. However, after ordering from JBM all doubt has been taken away. The premium on my silver was half of what I was paying with FREE shipping with NO tax. I was kept informed with e-mails on the process of my order and with a double check on my invoice for quality assurance gave me peace of mind. Oh yes, the product, 20 ounces, of Sunshine Rounds are awesome. Real quality. I have also placed another order for their ten ounce silver bars!. It pays to shop and find the deals out there and JBM has earned my trust. Thanks again JBM.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
I recently decided to give JMB a try and was I ever impressed! I have been buying from a local dealer where I have been paying a $3.00 premium on each ounce of silver AND a 7% tax. Never buying metals on-line I was slightly skeptical about the process. However, after ordering from JBM all doubt has been taken away. The premium on my silver was half of what I was paying with FREE shipping with NO tax. I was kept informed with e-mails on the process of my order and with a double check on my invoice for quality assurance gave me peace of mind. Oh yes, the product, 20 ounces, of Sunshine Rounds are awesome. Real quality. I have also placed another order for their ten ounce silver bars!. It pays to shop and find the deals out there and JBM has earned my trust. Thanks again JBM.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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1st order

Reviewed by Pete | December 12, 2014

This was my first order with JM bullion.
I was thoroughly impressed with the response time I have no complaints and I do plan on ordering from this company again. I found their service to me much more reliable than some of their competitors

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
This was my first order with JM bullion.
I was thoroughly impressed with the response time I have no complaints and I do plan on ordering from this company again. I found their service to me much more reliable than some of their competitors
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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Having issues with my order

Reviewed by Scott | December 12, 2014

Well I got royally hosed by GoldMart last time and it took 40 days from check clearing to receive my silver. I then went to a local dealer and it was great. With inventories low, I tried JMBullion. Well my order was 90% missing when received. I jumped through all the hoops, pictures, USPS claim, police report and send the information to their support team.

So far they have been really responsive, but have not shipped the replacements yet. So, they are saying all the right stuff, but my order was cleared to ship on 12/9/2014 and it is 12/12/2014 (Friday) without a shipping tracking #.

My original ship time was as expected, just dealing with stolen goods is a pain in the you know what? I wonder how often stuff is stolen, versus not shipped on purpose. I did see a picture of what was supposed to be my order, but man it would be nice if something went smooth one time.

I will revise my review once I receive my complete order.

Customer's Experience

Did You Receive What You Ordered?
No
Would You Purchase From This Dealer Again?
No
Well I got royally hosed by GoldMart last time and it took 40 days from check clearing to receive my silver. I then went to a local dealer and it was great. With inventories low, I tried JMBullion. Well my order was 90% missing when received. I jumped through all the hoops, pictures, USPS claim, police report and send the information to their support team.

So far they have been really responsive, but have not shipped the replacements yet. So, they are saying all the right stuff, but my order was cleared to ship on 12/9/2014 and it is 12/12/2014 (Friday) without a shipping tracking #.

My original ship time was as expected, just dealing with stolen goods is a pain in the you know what? I wonder how often stuff is stolen, versus not shipped on purpose. I did see a picture of what was supposed to be my order, but man it would be nice if something went smooth one time.

I will revise my review once I receive my complete order.
Overall rating 
 
3.0
Shipping Time 
 
3.0
Customer Service 
 
5.0
Buying Experience 
 
1.0
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Great Service

Reviewed by Paul Savoie | December 12, 2014

JM Bullion is one of the few superb dealers I have dealt with over 5 years. Every shipment is done professionally and timely delivered. The products have always been in mint condition and packaged without any indication of contents. I will continue to use their service for my PM needs.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
JM Bullion is one of the few superb dealers I have dealt with over 5 years. Every shipment is done professionally and timely delivered. The products have always been in mint condition and packaged without any indication of contents. I will continue to use their service for my PM needs.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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Great.

Reviewed by BrendaVuncannon | December 12, 2014

I love to order from JMBullion. No surprises, just Great service!

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
I love to order from JMBullion. No surprises, just Great service!
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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