JM Bullion

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316 results - showing 1 - 50
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Ordering 
 

New Silver Purchaser

Reviewed by Craig H. Barton | March 03, 2015

I recently started investing in silver and after much time reviewing companies on the internet, i have found JM Bullion to be one of the best companies to purchase fine metals from. I have received three orders from them and have been so impressed with the ease of order to the quick turn around in receiving my order. I am more than impressed with the quality of the products that I have received and will continue to order from them in the future and will strongly recommend them to my friends who may want to invest likewise. In today's times it can be hard to tell who you can trust but i strongly recommend JM Bullion to anyone new to investing and wants a sound company to work with. Thank you JM Bullion.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
I recently started investing in silver and after much time reviewing companies on the internet, i have found JM Bullion to be one of the best companies to purchase fine metals from. I have received three orders from them and have been so impressed with the ease of order to the quick turn around in receiving my order. I am more than impressed with the quality of the products that I have received and will continue to order from them in the future and will strongly recommend them to my friends who may want to invest likewise. In today's times it can be hard to tell who you can trust but i strongly recommend JM Bullion to anyone new to investing and wants a sound company to work with. Thank you JM Bullion.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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JM Bullion Service

Reviewed by REK | March 02, 2015

Perfect company to deal with always great prices and only sale first grade products always happy with my purchases this was my 3 order don't buy a lot at a time with limited funds but JM Bullion alway treats my like it just purchased million dollars I have check other company's with a lower price but they are always the winner with free shipping always a better price after adding shipping / handling to others so called low prices thanks JM Bullion buyer for life

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
Perfect company to deal with always great prices and only sale first grade products always happy with my purchases this was my 3 order don't buy a lot at a time with limited funds but JM Bullion alway treats my like it just purchased million dollars I have check other company's with a lower price but they are always the winner with free shipping always a better price after adding shipping / handling to others so called low prices thanks JM Bullion buyer for life
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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Great Company

Reviewed by Martin S | March 01, 2015

I had searched the internet, for a site to pick, for my silver purchases. I settled on JM Bullion, because of all the literature, I found on the site. I learned so much, form their literature. I learned which way, that I chose to pick my silver. Coin versus bullion. Then after that, I learned who produced the best and most valuable product. I chose coin, and then I had to determine, which mint to choose from. After reading all their literature, and watching the videos from their site. I chose, from different mints, to purchase, the best looking and most numismatic value, that I could find. I chose them, and have been VERY pleased, with the coins, I have purchased from them. Every piece, is perfect. I will not purchase,from any other dealer, JM Bullion, is the ONLY site, I will purchase all my precious metals from. MS in southern California.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
I had searched the internet, for a site to pick, for my silver purchases. I settled on JM Bullion, because of all the literature, I found on the site. I learned so much, form their literature. I learned which way, that I chose to pick my silver. Coin versus bullion. Then after that, I learned who produced the best and most valuable product. I chose coin, and then I had to determine, which mint to choose from. After reading all their literature, and watching the videos from their site. I chose, from different mints, to purchase, the best looking and most numismatic value, that I could find. I chose them, and have been VERY pleased, with the coins, I have purchased from them. Every piece, is perfect. I will not purchase,from any other dealer, JM Bullion, is the ONLY site, I will purchase all my precious metals from. MS in southern California.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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Five star company

Reviewed by Kletus ledbetter | February 27, 2015

This is my 5th order. Very fast shipping(2 days). Super convenient way to buy precious metals. I recommend to my friends. Never a problem.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
This is my 5th order. Very fast shipping(2 days). Super convenient way to buy precious metals. I recommend to my friends. Never a problem.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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Great Company !

Reviewed by John Obenrader | February 26, 2015

My advice to anyone investing in precious metals needs to look no farther than JM Bullion. I receive my orders within three days after ordering. Their prices are very competitive. JM Bullion is definitely a Five star company.

John Obenrader

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
My advice to anyone investing in precious metals needs to look no farther than JM Bullion. I receive my orders within three days after ordering. Their prices are very competitive. JM Bullion is definitely a Five star company.

John Obenrader
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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jm bullion

Reviewed by kevin | February 24, 2015

JMB does an outstanding job! Great communication- always pleased with product! Free shipping is a great perk-the weekly sale items are a plus++++ !! Thanks JMB- dont change! Kevin in NC

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
JMB does an outstanding job! Great communication- always pleased with product! Free shipping is a great perk-the weekly sale items are a plus++++ !! Thanks JMB- dont change! Kevin in NC
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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JM BULLION

Reviewed by David | February 23, 2015

It's not very often that I come across a company, that puts customer service over profits.The amount of silver I purchase,most investers spend on dinner.But JM Bullion treats me as a valued customer.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
It's not very often that I come across a company, that puts customer service over profits.The amount of silver I purchase,most investers spend on dinner.But JM Bullion treats me as a valued customer.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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JM Bullion

Reviewed by Chad | February 19, 2015

Hands down a great experience. Low prices. Free shipping. Smooth transaction from A-Z.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
Hands down a great experience. Low prices. Free shipping. Smooth transaction from A-Z.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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SO FAR SOOO NICE

Reviewed by Edward Gardnet | February 19, 2015

I placed my first order about 12/15/14 & have placed & received them all.
One more thing. All products, excellent.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
I placed my first order about 12/15/14 & have placed & received them all.
One more thing. All products, excellent.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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Poor service

Reviewed by Bill Jobe | February 07, 2015

Do not do business with this company if you plan to pay by check. I got my order on the 19th day from placing my order. I live only 500 miles from Dallas which is where the check was mail to. The check was electronically scanned by JMB and was paid instantly per my bank yet JMB put a 5 day hold on the check. When they finally shipped my order it was from California. I live east of the Mighty Mississippi so the package traveled about 2500 miles. I have made purchases from other dealer's that have multiple shipping locations in order to cut shipping time why doesn't JMB? I say because customer service isn't a high priority. I will not use or recommend JMB to anyone. I do business with another Texas company paying by check and consistently receive my order within 1 week.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
No
Owner's reply

Dear Mr. Jobe: Your order was shipped within our normal terms and conditions for check receipts. The check was held for 5 days, order shipped on 2/02 and delivered on 2/06. Our fulfillment center is located out of Irvine, California. We do appreciate your business.

Regards,
Kathy

Do not do business with this company if you plan to pay by check. I got my order on the 19th day from placing my order. I live only 500 miles from Dallas which is where the check was mail to. The check was electronically scanned by JMB and was paid instantly per my bank yet JMB put a 5 day hold on the check. When they finally shipped my order it was from California. I live east of the Mighty Mississippi so the package traveled about 2500 miles. I have made purchases from other dealer's that have multiple shipping locations in order to cut shipping time why doesn't JMB? I say because customer service isn't a high priority. I will not use or recommend JMB to anyone. I do business with another Texas company paying by check and consistently receive my order within 1 week.
Overall rating 
 
1.3
Shipping Time 
 
1.0
Customer Service 
 
1.0
Buying Experience 
 
2.0
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Exceeded Expectations

Reviewed by Peter | February 04, 2015

I placed an order for Peace Dollars in VG Condition.

In a 5-Coin order, all coins I received were from the most common date of this series, 1922.

Grades of the coins SURPASSED the VG rating promised. In this order were:

2 – F
3 – VF

Overall I am very much pleased with my order, as the coins were better than advertised. I would wholeheartedly recommend these to anyone looking for nicer-looking common-date Peace Dollars at a reasonable price.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
I placed an order for Peace Dollars in VG Condition.

In a 5-Coin order, all coins I received were from the most common date of this series, 1922.

Grades of the coins SURPASSED the VG rating promised. In this order were:

2 – F
3 – VF

Overall I am very much pleased with my order, as the coins were better than advertised. I would wholeheartedly recommend these to anyone looking for nicer-looking common-date Peace Dollars at a reasonable price.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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Followup Order

Reviewed by James Stewart | February 02, 2015

Gave them another try after the CS manager Kathy called me about me bad experience on my last order. She offered me a good discount on my next order, so I tried again. Kathy knows how to give good Customer service and is concerned about their reputation on these blogs enough to follow-up poor experiences reflected in reviews. What needs to happen is all Customer Service reps need to be trained properly by Kathy and given empowerment to help customers to be satisfied(thus may rating on this order). It should not require the manager to fix typical problems. The payment system is outdated in that e-checks should be enabled where customers don't have to mail paper checks and then wait at least a week to clear before the order ships. They price well, offer free shipping that most others don't, have a good CS manager and package well. I would order again unless a competitor offers better service in the future with comparable pricing. .

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
Gave them another try after the CS manager Kathy called me about me bad experience on my last order. She offered me a good discount on my next order, so I tried again. Kathy knows how to give good Customer service and is concerned about their reputation on these blogs enough to follow-up poor experiences reflected in reviews. What needs to happen is all Customer Service reps need to be trained properly by Kathy and given empowerment to help customers to be satisfied(thus may rating on this order). It should not require the manager to fix typical problems. The payment system is outdated in that e-checks should be enabled where customers don't have to mail paper checks and then wait at least a week to clear before the order ships. They price well, offer free shipping that most others don't, have a good CS manager and package well. I would order again unless a competitor offers better service in the future with comparable pricing. .
Overall rating 
 
3.3
Shipping Time 
 
3.0
Customer Service 
 
4.0
Buying Experience 
 
3.0
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My experience with JM Bullion over the past one year

Reviewed by James Gordon | February 01, 2015

I have always been extremely pleased with the outcome of every purchase I have made from JM.
Their prices are always at or near the best available marketwide.
Their packaging is always superb and impressive; I always have a good feeling when I open a package from JM.
Their shipping is always extra fast, deliveries have always arrived within a few short days of purchase date.
The collection of products available on the JM website is comprehensive and enjoyable to browse through.
The design and functionality of their website is top-notch and fun and easy to use.
I have made 12 purchases in the past year and every one was perfectly executed.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
I have always been extremely pleased with the outcome of every purchase I have made from JM.
Their prices are always at or near the best available marketwide.
Their packaging is always superb and impressive; I always have a good feeling when I open a package from JM.
Their shipping is always extra fast, deliveries have always arrived within a few short days of purchase date.
The collection of products available on the JM website is comprehensive and enjoyable to browse through.
The design and functionality of their website is top-notch and fun and easy to use.
I have made 12 purchases in the past year and every one was perfectly executed.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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Positive Experience!

Reviewed by Denis | January 30, 2015

JMBullion offers a great selection of coins. Based on my experience, prices are among the lowest on the market while the shipping time is among the fastest!

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
JMBullion offers a great selection of coins. Based on my experience, prices are among the lowest on the market while the shipping time is among the fastest!
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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Awesome!!

Reviewed by Michael D. | January 25, 2015

I have utilized JM Bullion dating back to 2012. Nothing but good things to say for the company and employees. Very competitive prices. No gimmicks or hidden fees. Questions posed were answered precisely and timely. All items arrived were packaged nicely. Care and precision were clearly the intent in their packing and shipping methods. Products were to standard as advertised upon arrival.

JM Bullion has a very detailed guide to investing in metals on their web page. Its free for all to read. No need to create an account or offer personal information. All you need to do is read and take in the information.

Of my several orders only one issue. That was resolved timely. While tracking my order some time had passed. Nothing posted to my account that my payment was received. I visited the USPS web page and seen the date and time of my payment arrival. When I contacted customer service, the guy taking my call was helpful and friendly. I presented the information on the date and time of its arrival. Stating he would look into it and call me back in twenty minutes. Sure enough less than twenty minutes later he called. Promptly apologized for the mistake. Then explained the situation in detail. Then offered express shipping to make up for the mistake. Express shipping at the time with my schedule wouldn't have worked for me. Informing him to just send it like normal. Very impressed that offer was made!

My personal recommendation if you pay by check. Be patient; the world wasn't created in one day. Pay a couple dollars more and have a tracker on your envelope. Then you can tell when it was signed for. Should your payment not post in a timely manner. Research your tracker number. Have all facts ready when you call. Have fun watching your order till it arrives!

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
I have utilized JM Bullion dating back to 2012. Nothing but good things to say for the company and employees. Very competitive prices. No gimmicks or hidden fees. Questions posed were answered precisely and timely. All items arrived were packaged nicely. Care and precision were clearly the intent in their packing and shipping methods. Products were to standard as advertised upon arrival.

JM Bullion has a very detailed guide to investing in metals on their web page. Its free for all to read. No need to create an account or offer personal information. All you need to do is read and take in the information.

Of my several orders only one issue. That was resolved timely. While tracking my order some time had passed. Nothing posted to my account that my payment was received. I visited the USPS web page and seen the date and time of my payment arrival. When I contacted customer service, the guy taking my call was helpful and friendly. I presented the information on the date and time of its arrival. Stating he would look into it and call me back in twenty minutes. Sure enough less than twenty minutes later he called. Promptly apologized for the mistake. Then explained the situation in detail. Then offered express shipping to make up for the mistake. Express shipping at the time with my schedule wouldn't have worked for me. Informing him to just send it like normal. Very impressed that offer was made!

My personal recommendation if you pay by check. Be patient; the world wasn't created in one day. Pay a couple dollars more and have a tracker on your envelope. Then you can tell when it was signed for. Should your payment not post in a timely manner. Research your tracker number. Have all facts ready when you call. Have fun watching your order till it arrives!
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
Was this review helpful to you? 

Great Products at Awesome Prices

Reviewed by Smart Shopper | January 16, 2015

I had used APMEX in the past for my purchases, but found the prices at JM Bullion to be much closer to the actual daily market price. I tend to purchase in quantities of 100 as it gets you the best price per ounce.

Great pricing, fast delivery, acceptable packaging, and easy to order. I have switched over. Although I wish they had their own marked bars like APMEX does, but I can live with the Sunshine Mint bars until then.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
I had used APMEX in the past for my purchases, but found the prices at JM Bullion to be much closer to the actual daily market price. I tend to purchase in quantities of 100 as it gets you the best price per ounce.

Great pricing, fast delivery, acceptable packaging, and easy to order. I have switched over. Although I wish they had their own marked bars like APMEX does, but I can live with the Sunshine Mint bars until then.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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Best Prices in the Market

Reviewed by Fred Price | January 14, 2015

I started buying silver from JM Bullion in March of 2014. I only purchase Bars and Rounds 1 to 10 ounces. I now have around 200 ounces and will only buy from them. Why? Best price, fastest shipping, best quality and fastest checkout. I've done my research and found that they are always the best buy no matter what quantities i purchase. I expect to continue buying silver from them and ONLY them in the future.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
I started buying silver from JM Bullion in March of 2014. I only purchase Bars and Rounds 1 to 10 ounces. I now have around 200 ounces and will only buy from them. Why? Best price, fastest shipping, best quality and fastest checkout. I've done my research and found that they are always the best buy no matter what quantities i purchase. I expect to continue buying silver from them and ONLY them in the future.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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Inconsistent packaging

Reviewed by Greg | January 14, 2015

I had 3 small orders with this company and several others with other companies. The idea was to buy smaller items and work my way up when I found someone whom I could fully trust. The first two orders here were alright, but the third really did not make me happy. I bought a "New" Johnson Matthey 1 kilo silver bar. It was poorly wrapped, coated in tiny dents, not covered in a protective wrap, and had very visible fingerprints. I would not recommend this business for medium-large items, as product quality is inconsistent. I will be shopping elsewhere in the future.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
No
Owner's reply

Dear Sir: We apologize and want to make this right for you asap. This is not consistent to the excellent quality of the Johnson Matthey silver bars. I will email you directly so that we may discuss how to rectify this situation with a return, exchange, credit etc. We do want you 100% satisfied.

Regards
Kathy
JMB

I had 3 small orders with this company and several others with other companies. The idea was to buy smaller items and work my way up when I found someone whom I could fully trust. The first two orders here were alright, but the third really did not make me happy. I bought a "New" Johnson Matthey 1 kilo silver bar. It was poorly wrapped, coated in tiny dents, not covered in a protective wrap, and had very visible fingerprints. I would not recommend this business for medium-large items, as product quality is inconsistent. I will be shopping elsewhere in the future.
Overall rating 
 
2.3
Shipping Time 
 
3.0
Customer Service 
 
3.0
Buying Experience 
 
1.0
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1ST Time Buyer

Reviewed by Jay Barr | January 13, 2015

I'll have to admit that I was a little nervous since this was the first time I was ordering anything over the internet other than a software download. I placed my order for a tube of 2015 Silver Maple Leafs on a Monday evening. My credit card company called me Tuesday afternoon wanting to verify that "I" placed the order. The silver arrived on Friday afternoon, nicely packaged. Considering there was about a day delay because of my credit card company's need for verification, I'm still giving 5 stars for delivery time. JM's web site is easy to use and very informative. Oh, and the Silver Maple Leafs are absolutely magnificent! ! !
Thank you JM Bullion.................
...... Jay B. in central KY

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
I'll have to admit that I was a little nervous since this was the first time I was ordering anything over the internet other than a software download. I placed my order for a tube of 2015 Silver Maple Leafs on a Monday evening. My credit card company called me Tuesday afternoon wanting to verify that "I" placed the order. The silver arrived on Friday afternoon, nicely packaged. Considering there was about a day delay because of my credit card company's need for verification, I'm still giving 5 stars for delivery time. JM's web site is easy to use and very informative. Oh, and the Silver Maple Leafs are absolutely magnificent! ! !
Thank you JM Bullion.................
...... Jay B. in central KY
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
Was this review helpful to you? 

HolidayHeroes

Reviewed by John N Maclean | January 13, 2015

I made three smallish orders during the Christmas season and was surprised and pleased that all three arrived in timely fashion--the Post Office, too, gets five stars--and were extremely well packaged, discrete but very secure. Nice job, guys, especially during a very busy time of year. And I haven't been bothered with a telephone solicitation call from JM Bullion, so yes, I will buy from them again.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
I made three smallish orders during the Christmas season and was surprised and pleased that all three arrived in timely fashion--the Post Office, too, gets five stars--and were extremely well packaged, discrete but very secure. Nice job, guys, especially during a very busy time of year. And I haven't been bothered with a telephone solicitation call from JM Bullion, so yes, I will buy from them again.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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JM silver bars

Reviewed by MP. | January 08, 2015

Johnson Matthey one oz silver bars are stunning. I bought 20 of them, they arrived in lightning speed. only sorry i don't know how to shoot an "unboxing," lol. took out a sheet of bars in a plastic sheet, w/ 20 individual pockets. The bars were more beautiful than i imagined. each has its own serial number. Also great customer service and as i said, fast delivery. i paid with paypal which i'm sure enabled the quick shipping. yes. i will buy from them again. possibly as soon as i press 'send.'

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
Johnson Matthey one oz silver bars are stunning. I bought 20 of them, they arrived in lightning speed. only sorry i don't know how to shoot an "unboxing," lol. took out a sheet of bars in a plastic sheet, w/ 20 individual pockets. The bars were more beautiful than i imagined. each has its own serial number. Also great customer service and as i said, fast delivery. i paid with paypal which i'm sure enabled the quick shipping. yes. i will buy from them again. possibly as soon as i press 'send.'
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
Was this review helpful to you? 

JM Bullion is the best.

Reviewed by J. Decker | January 06, 2015

This is my third purchase from JM Bullion and I've got to say I'm very happy with their service. JM offers great prices, free shipping and excellent customer service. I had a question about my order a few days after it was placed and their customer service took care of my concerns right away. My bullion arrived today, prefect, as always. I have already placed another order and am anticipating the arrival of my next shipment. If you're looking for a good place to buy bullion from online, JM is the place. Thanks for reading and keep stacking!

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
This is my third purchase from JM Bullion and I've got to say I'm very happy with their service. JM offers great prices, free shipping and excellent customer service. I had a question about my order a few days after it was placed and their customer service took care of my concerns right away. My bullion arrived today, prefect, as always. I have already placed another order and am anticipating the arrival of my next shipment. If you're looking for a good place to buy bullion from online, JM is the place. Thanks for reading and keep stacking!
Overall rating 
 
4.7
Shipping Time 
 
4.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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FIRST TIME BUYER !

Reviewed by KEVIN | January 05, 2015

I recently decided to give JMB a try and was I ever impressed! I have been buying from a local dealer where I have been paying a $3.00 premium on each ounce of silver AND a 7% tax. Never buying metals on-line I was slightly skeptical about the process. However, after ordering from JBM all doubt has been taken away. The premium on my silver was half of what I was paying with FREE shipping with NO tax. I was kept informed with e-mails on the process of my order and with a double check on my invoice for quality assurance gave me peace of mind. Oh yes, the product, 20 ounces, of Sunshine Rounds are awesome. Real quality. I have also placed another order for their ten ounce silver bars!. It pays to shop and find the deals out there and JBM has earned my trust. Thanks again JBM.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
I recently decided to give JMB a try and was I ever impressed! I have been buying from a local dealer where I have been paying a $3.00 premium on each ounce of silver AND a 7% tax. Never buying metals on-line I was slightly skeptical about the process. However, after ordering from JBM all doubt has been taken away. The premium on my silver was half of what I was paying with FREE shipping with NO tax. I was kept informed with e-mails on the process of my order and with a double check on my invoice for quality assurance gave me peace of mind. Oh yes, the product, 20 ounces, of Sunshine Rounds are awesome. Real quality. I have also placed another order for their ten ounce silver bars!. It pays to shop and find the deals out there and JBM has earned my trust. Thanks again JBM.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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1st order

Reviewed by Pete | December 12, 2014

This was my first order with JM bullion.
I was thoroughly impressed with the response time I have no complaints and I do plan on ordering from this company again. I found their service to me much more reliable than some of their competitors

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
This was my first order with JM bullion.
I was thoroughly impressed with the response time I have no complaints and I do plan on ordering from this company again. I found their service to me much more reliable than some of their competitors
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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Having issues with my order

Reviewed by Scott | December 12, 2014

Well I got royally hosed by GoldMart last time and it took 40 days from check clearing to receive my silver. I then went to a local dealer and it was great. With inventories low, I tried JMBullion. Well my order was 90% missing when received. I jumped through all the hoops, pictures, USPS claim, police report and send the information to their support team.

So far they have been really responsive, but have not shipped the replacements yet. So, they are saying all the right stuff, but my order was cleared to ship on 12/9/2014 and it is 12/12/2014 (Friday) without a shipping tracking #.

My original ship time was as expected, just dealing with stolen goods is a pain in the you know what? I wonder how often stuff is stolen, versus not shipped on purpose. I did see a picture of what was supposed to be my order, but man it would be nice if something went smooth one time.

I will revise my review once I receive my complete order.

Customer's Experience

Did You Receive What You Ordered?
No
Would You Purchase From This Dealer Again?
No
Well I got royally hosed by GoldMart last time and it took 40 days from check clearing to receive my silver. I then went to a local dealer and it was great. With inventories low, I tried JMBullion. Well my order was 90% missing when received. I jumped through all the hoops, pictures, USPS claim, police report and send the information to their support team.

So far they have been really responsive, but have not shipped the replacements yet. So, they are saying all the right stuff, but my order was cleared to ship on 12/9/2014 and it is 12/12/2014 (Friday) without a shipping tracking #.

My original ship time was as expected, just dealing with stolen goods is a pain in the you know what? I wonder how often stuff is stolen, versus not shipped on purpose. I did see a picture of what was supposed to be my order, but man it would be nice if something went smooth one time.

I will revise my review once I receive my complete order.
Overall rating 
 
3.0
Shipping Time 
 
3.0
Customer Service 
 
5.0
Buying Experience 
 
1.0
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Great Service

Reviewed by Paul Savoie | December 12, 2014

JM Bullion is one of the few superb dealers I have dealt with over 5 years. Every shipment is done professionally and timely delivered. The products have always been in mint condition and packaged without any indication of contents. I will continue to use their service for my PM needs.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
JM Bullion is one of the few superb dealers I have dealt with over 5 years. Every shipment is done professionally and timely delivered. The products have always been in mint condition and packaged without any indication of contents. I will continue to use their service for my PM needs.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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Great.

Reviewed by BrendaVuncannon | December 12, 2014

I love to order from JMBullion. No surprises, just Great service!

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
I love to order from JMBullion. No surprises, just Great service!
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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It isn't simple or easy to be their customer

Reviewed by jpbearit | December 08, 2014

I ordered from them last year over the phone and mailed a check to them. This took an unacceptable amount of time to complete, made worse by the fact that they had run short of the product I ordered between when I ordered it and when my check arrived. But they did fill my order in as timely a manner as they could.

the next time I ordered from them, I resolved to use a Debit card to facilitate a timely completion. Unfortunately, they use a 3rd party security firm to complete this type of order. This company asked me to provide too much information; information that could be use to steal my ID, Because I was not made aware of this from the start of involvement and because I could not research who this 3rd party was and how secure they would keep my info, I chose to stop dealing with this company.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
No
Owner's reply

Dear Sir/Ma'am: We appreciate your feedback. We utilize a 3rd party authorization system to protect you, the cardholder, against fraud. Your safety in this high risk industry is very important to us. Please know, all information is kept extremely secure.

Please do contact us if we can be of any further service, and we would appreciate the chance to earn your business.

Kathy Turner
JMB

I ordered from them last year over the phone and mailed a check to them. This took an unacceptable amount of time to complete, made worse by the fact that they had run short of the product I ordered between when I ordered it and when my check arrived. But they did fill my order in as timely a manner as they could.

the next time I ordered from them, I resolved to use a Debit card to facilitate a timely completion. Unfortunately, they use a 3rd party security firm to complete this type of order. This company asked me to provide too much information; information that could be use to steal my ID, Because I was not made aware of this from the start of involvement and because I could not research who this 3rd party was and how secure they would keep my info, I chose to stop dealing with this company.
Overall rating 
 
2.7
Shipping Time 
 
2.0
Customer Service 
 
3.0
Buying Experience 
 
3.0
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3rd time I ordered and excellent service

Reviewed by James | December 05, 2014

With the web site they have, why do some of you even want to talk to a person? Push the button and send a check. Great delivery and notifications, and ships about the same as others..after the check clears. The only thing that could make their service better is to drop in some "free Gold". (That might be a while coming)

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
With the web site they have, why do some of you even want to talk to a person? Push the button and send a check. Great delivery and notifications, and ships about the same as others..after the check clears. The only thing that could make their service better is to drop in some "free Gold". (That might be a while coming)
Overall rating 
 
4.7
Shipping Time 
 
4.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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horrible customer service very rude

Reviewed by jerome | December 05, 2014

sent a wire day after thanksgiving (JM Bullion closed???) did not hear so called on Dec 5 spoke w a cust serv rep told will not arrive till Dec 8 then waited on hold 5 minutes to speak a "supervisor" named Alexander Hous who was extremely RUDE horrible customer service he told me delay was a glitch in the system as well as the no communication also told me all the banks in the country are closed day after thanksgiving
Wow and they pride themselves on customer service Too bad unable to speak to someone with some real authority in the company
gues you have to be a "big fish" to be treated as a "customer"

Customer's Experience

Did You Receive What You Ordered?
No
Would You Purchase From This Dealer Again?
No
Owner's reply

Dear Sir: We apologize for your experience. We are sorry that we were closed for the holidays, we will review the need for a skeleton crew in the future. Your order will arrive on Monday. We do appreciate you and your business.

Kathy Turner
JMB

sent a wire day after thanksgiving (JM Bullion closed???) did not hear so called on Dec 5 spoke w a cust serv rep told will not arrive till Dec 8 then waited on hold 5 minutes to speak a "supervisor" named Alexander Hous who was extremely RUDE horrible customer service he told me delay was a glitch in the system as well as the no communication also told me all the banks in the country are closed day after thanksgiving
Wow and they pride themselves on customer service Too bad unable to speak to someone with some real authority in the company
gues you have to be a "big fish" to be treated as a "customer"
Overall rating 
 
1.0
Shipping Time 
 
1.0
Customer Service 
 
1.0
Buying Experience 
 
1.0
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The Best Bullion Company You'll find!

Reviewed by Jubin D Upadhyay | December 05, 2014

I ordered Gold & Silver - and all the transactions were very high quality, excellently packed, new bullion , no scratches, and excellent customer service. I plan to do more business with JM Bullion. These guys are GENUINE and are high quality people to deal with.

- Thanks!

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
I ordered Gold & Silver - and all the transactions were very high quality, excellently packed, new bullion , no scratches, and excellent customer service. I plan to do more business with JM Bullion. These guys are GENUINE and are high quality people to deal with.

- Thanks!
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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Poor customer service.

Reviewed by Mike | December 04, 2014

Some effeminate snide named Alexander is whom I spoke with regarding an issue with my order. He was not interested in resolving the matter, couldn't wait to get me off the phone, and move on to other things not related to helping a "customer". I had recently switched from APMEX to JMBullion due to the Free Shipping, but JMBullion management & ownership can thank Alexander for my switch back to APMEX. A Positive Customer Service experience is worth paying a little extra in shipping.

Customer's Experience

Did You Receive What You Ordered?
No
Would You Purchase From This Dealer Again?
No
Owner's reply

Dear Sir: We apologize for the negative experience you may have had with us. Earlier this week, we were working very hard to get caught up on all of our calls from the Holidays. We wanted to get to all the customers just as quick as we possibly could, and certainly didn't mean to rush you. We value your business and hope you will give us another chance.

Kathy Turner
JMB

Some effeminate snide named Alexander is whom I spoke with regarding an issue with my order. He was not interested in resolving the matter, couldn't wait to get me off the phone, and move on to other things not related to helping a "customer". I had recently switched from APMEX to JMBullion due to the Free Shipping, but JMBullion management & ownership can thank Alexander for my switch back to APMEX. A Positive Customer Service experience is worth paying a little extra in shipping.
Overall rating 
 
1.7
Shipping Time 
 
2.0
Customer Service 
 
1.0
Buying Experience 
 
2.0
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No order rreceived

Reviewed by Praveen Kumar | December 02, 2014

The order was cancelled after few days only because next day the gold prices increased and they sent an email saying

"We are unable to complete your transaction at this time. As a safe guard to our customers, we have a policy of not completing credit card orders in “high risk areas” due to a high number of fraudulent purchase attempts in your location. We do apologize for the inconvenience, but do have an obligation to protect our customers from fraud. Your funds should reappear back on your credit card within 48 hours. Alternatively, we invite you to explore purchasing by paper check or bank wire. For any questions, please contact us by phone, live chat, or email."

It is highly unprofessional and unethical. I have bought gold from my credit card with APMEX and never had any issues. APMEX is highly professional and they send all the order very next business day. I would recommend APMEX and never recommend J M bullion to any one also I will never buy any product in future from them.

Customer's Experience

Did You Receive What You Ordered?
No
Would You Purchase From This Dealer Again?
No
Owner's reply

Dear Praveen Kumar: We apologize that your order was cancelled. We utilize a 3rd party authorization service to protect you, the cardholder against fraud; safety in this high risk industry is very important to us. The authorization service has deemed that it would be too risky and for your first order we would prefer that you pay via a paper check/bank wire/money order etc.

We do really value the opportunity to gain your business, please call in and we could discuss the pricing on your order if you would like to reinstate.

Kathy Turner
JMB

The order was cancelled after few days only because next day the gold prices increased and they sent an email saying

"We are unable to complete your transaction at this time. As a safe guard to our customers, we have a policy of not completing credit card orders in “high risk areas” due to a high number of fraudulent purchase attempts in your location. We do apologize for the inconvenience, but do have an obligation to protect our customers from fraud. Your funds should reappear back on your credit card within 48 hours. Alternatively, we invite you to explore purchasing by paper check or bank wire. For any questions, please contact us by phone, live chat, or email."

It is highly unprofessional and unethical. I have bought gold from my credit card with APMEX and never had any issues. APMEX is highly professional and they send all the order very next business day. I would recommend APMEX and never recommend J M bullion to any one also I will never buy any product in future from them.
Overall rating 
 
1.0
Shipping Time 
 
1.0
Customer Service 
 
1.0
Buying Experience 
 
1.0
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HAPPY CUSTOMER

Reviewed by Steve Reed | November 28, 2014

Although this only the second time I have purchased silver bullion, I am confident I will go no where else.
JMbullion was the most honest, informative, professional company ive had the pleasure of dealing with in a long time.
I was most impressed by the fast free shipping. I live on the east coast and had my bars in hand in 3 days.
Stay away from dealers using washed up actors and progressive (often wrong) economists to promote there products.
You will find their prices are way higher than jm and other honest dealers.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
Although this only the second time I have purchased silver bullion, I am confident I will go no where else.
JMbullion was the most honest, informative, professional company ive had the pleasure of dealing with in a long time.
I was most impressed by the fast free shipping. I live on the east coast and had my bars in hand in 3 days.
Stay away from dealers using washed up actors and progressive (often wrong) economists to promote there products.
You will find their prices are way higher than jm and other honest dealers.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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Excellent

Reviewed by Gil Michael | November 25, 2014

Excellent coins!! Quick shipping!! All was great. Will be buying more!! THANKS

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
Excellent coins!! Quick shipping!! All was great. Will be buying more!! THANKS
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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First order - JMBullion

Reviewed by Jeff Langley | November 25, 2014

Excellent service. Tracking was complete and concise. Took 6 days to arrive, but, was able to track progress completely. Thanks, again.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
Excellent service. Tracking was complete and concise. Took 6 days to arrive, but, was able to track progress completely. Thanks, again.
Overall rating 
 
4.7
Shipping Time 
 
4.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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Excellent

Reviewed by Eric | November 24, 2014

I ordered on Friday, paid by credit card, and got my order on Monday. I would suspect those that gave negative reviews are due to their own payment issues unrelated to JM Bullion. I have already placed another order.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
I ordered on Friday, paid by credit card, and got my order on Monday. I would suspect those that gave negative reviews are due to their own payment issues unrelated to JM Bullion. I have already placed another order.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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JMBullion My Dealer

Reviewed by D. Tom HendersonTomahawk | November 23, 2014

I started my first order with JMB.,on the : 18, April 2013. I've been buying from them ever sense .Every order I've placed has been always one time with no problems. Every item I have ordered be it Coins,or Bullion, has been great. From 1oz. bars and coins to now 5oz.bars. My latest order was the New 2015Canadian 1.5oz. Buffalo Coins. Wow! These are sooo nice. With the service offered JMB. is hard to beat. They are always getting New items from the worlds best mints. With prices you can't beat. I've bought from other dealers, but JMB. is the one I use 90% ofthe time and tell others abought. D.T.H. Daytona Beach,FL

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
I started my first order with JMB.,on the : 18, April 2013. I've been buying from them ever sense .Every order I've placed has been always one time with no problems. Every item I have ordered be it Coins,or Bullion, has been great. From 1oz. bars and coins to now 5oz.bars. My latest order was the New 2015Canadian 1.5oz. Buffalo Coins. Wow! These are sooo nice. With the service offered JMB. is hard to beat. They are always getting New items from the worlds best mints. With prices you can't beat. I've bought from other dealers, but JMB. is the one I use 90% ofthe time and tell others abought. D.T.H. Daytona Beach,FL
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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My go-to dealer

Reviewed by Joel | November 19, 2014

This is my go-to bullion dealer. I've placed 4 small orders with them. They always ship quickly. Their prices with free shipping usually match Provident's prices with $5.95 shipping. Not quite the selection APMEX has, but reliably better premiums.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
This is my go-to bullion dealer. I've placed 4 small orders with them. They always ship quickly. Their prices with free shipping usually match Provident's prices with $5.95 shipping. Not quite the selection APMEX has, but reliably better premiums.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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Simply the best.....

Reviewed by Edward | November 18, 2014

Have been buying the PM for several years and finally found a dealer that has the product, streamlines the service and gets it delivered with no delays or hassles. If only our government ran as efficiently.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
Have been buying the PM for several years and finally found a dealer that has the product, streamlines the service and gets it delivered with no delays or hassles. If only our government ran as efficiently.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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Excellent Service

Reviewed by David Rhodes | November 18, 2014

I have ordered twice from JM Bullion. The products were shipped and received promptly after my payments cleared. My bank made a mistake on the second wire order and the funds did not go through for 6 days. JM kept in touch and honored the price. I will certainly be ordering from them again.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
I have ordered twice from JM Bullion. The products were shipped and received promptly after my payments cleared. My bank made a mistake on the second wire order and the funds did not go through for 6 days. JM kept in touch and honored the price. I will certainly be ordering from them again.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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5 oz. sunshine bar

Reviewed by John | November 17, 2014

Lowest price I could find.Shipping was 5 days from Cal..Very impressed with purchasing ease,quick payment verification,shipment information and delivery/packaging.Will be purchasing from this co. again.Highly recommend.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
Lowest price I could find.Shipping was 5 days from Cal..Very impressed with purchasing ease,quick payment verification,shipment information and delivery/packaging.Will be purchasing from this co. again.Highly recommend.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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Awesome Purchase

Reviewed by JOHN ROSETTI | November 17, 2014

This was my first ever purchase of silver coins. JM Bullion had the best prices on the Web that I could find for my new 2014 BU Silver Eagles and all I can say is AWSOME. I've been looking for awhile and this was the best deal I could find. Quality product, easy to order, payment options and free shipping in a timely manner made this a no brainer for me. I'll be back!

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
This was my first ever purchase of silver coins. JM Bullion had the best prices on the Web that I could find for my new 2014 BU Silver Eagles and all I can say is AWSOME. I've been looking for awhile and this was the best deal I could find. Quality product, easy to order, payment options and free shipping in a timely manner made this a no brainer for me. I'll be back!
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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Inadequate JM BUllion charging system

Reviewed by Mary Helen Mahan | November 10, 2014

Tried repeatedly today (10 Nov 2014) to order coins. However, I "told" multiple times via JM Bullion's system that my credit card company refused my charge. My attempted purchases/charges show as pending at my credit card company, and I received text alerts that the charge was set up as pending. I checked online, and the attempted purchased posted as pending. I talked with my credit card company reps twice and both times they told me the charges came through, and that the charges were/are valid. This is my fourth time to order since July; and this is not the first time having this problem with JM Bullion. This is not my idea of fun. Will look elsewhere for a company that has a system that works.

Customer's Experience

Did You Receive What You Ordered?
No
Would You Purchase From This Dealer Again?
No
Owner's reply

Dear Ma'am: We apologize that you had problems placing your order. We use a third party authorization system which prevents these from going through; therefore, we never physically take possession of the funds. There is also the option of paying with a paper check or bank wire and the order should be accepted just fine.

Again we apologize for the inconvenience, but there is little recourse if the card cannot be authorized.

Kathy Turner
JMB

Tried repeatedly today (10 Nov 2014) to order coins. However, I "told" multiple times via JM Bullion's system that my credit card company refused my charge. My attempted purchases/charges show as pending at my credit card company, and I received text alerts that the charge was set up as pending. I checked online, and the attempted purchased posted as pending. I talked with my credit card company reps twice and both times they told me the charges came through, and that the charges were/are valid. This is my fourth time to order since July; and this is not the first time having this problem with JM Bullion. This is not my idea of fun. Will look elsewhere for a company that has a system that works.
Overall rating 
 
1.0
Shipping Time 
 
1.0
Customer Service 
 
1.0
Buying Experience 
 
1.0
Was this review helpful to you? 

great service

Reviewed by brian | November 09, 2014

Ordered on a Friday with credit card received order on Tuesday everything correct and in excellent shape.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
Ordered on a Friday with credit card received order on Tuesday everything correct and in excellent shape.
Overall rating 
 
4.3
Shipping Time 
 
5.0
Customer Service 
 
4.0
Buying Experience 
 
4.0
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Perfect customer service all at one place

Reviewed by Tony Fanty | November 09, 2014

I have done business with several dealers and JM Bullion has it all! Terrific prices, free shipping option, the BEST customer service personnel I have dealt with in any buying transaction-EVER! Plus speedy shipping. The 1oz. eagles that I purchased were all superb, even though this was a small order. This company proved to me that customer service excellence is not a thing of the past!

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
I have done business with several dealers and JM Bullion has it all! Terrific prices, free shipping option, the BEST customer service personnel I have dealt with in any buying transaction-EVER! Plus speedy shipping. The 1oz. eagles that I purchased were all superb, even though this was a small order. This company proved to me that customer service excellence is not a thing of the past!
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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Great Service

Reviewed by Stephen Dollar | November 08, 2014

Thank you for your great service and great prices, why would anyone go somewhere else?

Thanks Stephen

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
Thank you for your great service and great prices, why would anyone go somewhere else?

Thanks Stephen
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
Was this review helpful to you? 

Very Pleased

Reviewed by Guest | November 07, 2014

I've placed several orders with JM Bullion and at this point, I'm very pleased. They have a good selection of products and very competitive pricing. The free shipping puts them over the top for me. I like to pay by check. It takes longer to receive my orders but the savings is worth it to me. Additionally, the orders always arrive within a two of days after shipping. So far, the products have been in excellent condition. I'm very happy the the coins have not been covered with dents and dings and that packaging appears to be done with care. I will continue to purchase from them

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
I've placed several orders with JM Bullion and at this point, I'm very pleased. They have a good selection of products and very competitive pricing. The free shipping puts them over the top for me. I like to pay by check. It takes longer to receive my orders but the savings is worth it to me. Additionally, the orders always arrive within a two of days after shipping. So far, the products have been in excellent condition. I'm very happy the the coins have not been covered with dents and dings and that packaging appears to be done with care. I will continue to purchase from them
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
Was this review helpful to you? 

mr.

Reviewed by pelayo riera | November 06, 2014

I have purchased from jm bullion 3 times and have been very happy with the silver and the shipping. just placed a 4th order and will continue to buy from them.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
I have purchased from jm bullion 3 times and have been very happy with the silver and the shipping. just placed a 4th order and will continue to buy from them.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
Was this review helpful to you? 

Hassle, Hassle, Hassle...Avoid 'em

Reviewed by Hendo | November 03, 2014

Hate to leave negative feedback as most everyone only complains when something bad occurs, and the positive reviews seem paid or written by employees...Nonetheless, I gave JM Bullion EVERY opportunity to make a bad experience right - even waiting a full month before writing anything that might deter another from purchasing.
People, just consider yourself warned. When something goes wrong with a purchase IT IS UP TO YOU to do ALL the legwork, make the calls, wait in lines, file police reports...EVERYTHING! This company SIMPLY DOES NOT CARE. It doesn't matter if you have a full work schedule or what your predisposition is - IF you want to get your product, prepare to do all the work.

It wouldn't bother me as bad IF they were just upfront about the process. However, after you jump through one of their hoops, be aware they WILL have plenty MORE. If you have the time to wait on the phone hoping to reach someone - be prepared to WAIT, expect to anticipate your calling position being updated frequently, then as series of clicks followed by either a return to the back of the line or a disconnect! If you are persistent and have time to kill, expect robotic cracker jack box answers. Again, this business is counting (I presume) on sheer volume to stay afloat as it was made abundantly clear they couldn't care less about individuals.

Lastly, just beware folks....trying to save you the hassle I had to deal with. A proper search will yield many many other online bullion dealers who are just as inexpensive, but actually prefer to keep customers coming back - and offer real support in lieu of a mishap. Do yourself a favor and avoid JMBULLION AT ALL COST!! Totally NOT worth it. And again, they were given EVERY opportunity to make it right. They proved robotic and careless in every aspect. Hope this helps a few who are smart enough to research PRIOR to making that purchase.

Customer's Experience

Did You Receive What You Ordered?
No
Would You Purchase From This Dealer Again?
No
Owner's reply

Dear Sir: I apologize for the issues you have had with your shipment. I understand Erin has been in constant contact with you regarding the process. We appreciate that you have filed the claim with the Post Office. We are just awaiting on your signed Declaration and the incident report# from your local police station; which can be received over the phone.

This process is required by our insurance underwriters and then we can process your claim asap.

Kathy Turner
JMB

Hate to leave negative feedback as most everyone only complains when something bad occurs, and the positive reviews seem paid or written by employees...Nonetheless, I gave JM Bullion EVERY opportunity to make a bad experience right - even waiting a full month before writing anything that might deter another from purchasing.
People, just consider yourself warned. When something goes wrong with a purchase IT IS UP TO YOU to do ALL the legwork, make the calls, wait in lines, file police reports...EVERYTHING! This company SIMPLY DOES NOT CARE. It doesn't matter if you have a full work schedule or what your predisposition is - IF you want to get your product, prepare to do all the work.

It wouldn't bother me as bad IF they were just upfront about the process. However, after you jump through one of their hoops, be aware they WILL have plenty MORE. If you have the time to wait on the phone hoping to reach someone - be prepared to WAIT, expect to anticipate your calling position being updated frequently, then as series of clicks followed by either a return to the back of the line or a disconnect! If you are persistent and have time to kill, expect robotic cracker jack box answers. Again, this business is counting (I presume) on sheer volume to stay afloat as it was made abundantly clear they couldn't care less about individuals.

Lastly, just beware folks....trying to save you the hassle I had to deal with. A proper search will yield many many other online bullion dealers who are just as inexpensive, but actually prefer to keep customers coming back - and offer real support in lieu of a mishap. Do yourself a favor and avoid JMBULLION AT ALL COST!! Totally NOT worth it. And again, they were given EVERY opportunity to make it right. They proved robotic and careless in every aspect. Hope this helps a few who are smart enough to research PRIOR to making that purchase.
Overall rating 
 
1.0
Shipping Time 
 
1.0
Customer Service 
 
1.0
Buying Experience 
 
1.0
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