JM Bullion
https://media.golddealerreviews.com/thumbnail/430x430c/8d/e5/1f/jm-bullion-52-1410289603.jpgSimple, Easy, Fast and ...FUN! :)
A++++ service! Buying Silver is so easy and simple with JMBullion. I love the selection of rounds available and what keeps me coming back is the prices including shipping! Theres actually quite a bit of competition out there, but these guys do it right!
Customer's Experience
Overall rating | 5.0 | |
Shipping Time | 5.0 | |
Customer Service | 5.0 | |
Buying Experience | 5.0 |
Placed 4 Orders, Excellent Service
I have made 3 purchases and am in the middle of my 4th and everything is going as you would expect.
Good shipping, good customer service, responsive to emails
Customer's Experience
Good shipping, good customer service, responsive to emails
Overall rating | 5.0 | |
Shipping Time | 5.0 | |
Customer Service | 5.0 | |
Buying Experience | 5.0 |
10 oz starter pack.
Everything went as planned and the coins are awesome. Nobody else that I know of is offering a product like this at spot prices. The weekly sales are great. I've already made another order since this one and I will continue to do so.
Customer's Experience
Overall rating | 4.7 | |
Shipping Time | 4.0 | |
Customer Service | 5.0 | |
Buying Experience | 5.0 |
Great!!! With one exception...
Only complaint is that I have to order my coin protectors from another company because you rarely have them in stock. I have used other companies just for that reason. Other than that, I have nothing but good thing to say about this company.
Customer's Experience
Overall rating | 4.7 | |
Shipping Time | 5.0 | |
Customer Service | 4.0 | |
Buying Experience | 5.0 |
Amazing
Received my product as in time and in excellent conduction. Will definitely be buying from JM Bullion again
Customer's Experience
Overall rating | 5.0 | |
Shipping Time | 5.0 | |
Customer Service | 5.0 | |
Buying Experience | 5.0 |
Great silver dealer
I have been ordering g from JMB for several years now, I purchase silver, gold and platinum. I'm very satisfied with their service, shipping is very fast and they have very competitive pricing ! They are my silver dealer !
Customer's Experience
Overall rating | 5.0 | |
Shipping Time | 5.0 | |
Customer Service | 5.0 | |
Buying Experience | 5.0 |
Great service
Fast shipping and exactly what I ordered.
Customer's Experience
Overall rating | 5.0 | |
Shipping Time | 5.0 | |
Customer Service | 5.0 | |
Buying Experience | 5.0 |
Satisfaction! The
Very competitive pricing. Prompt FREE shipping. Each time I have ordered increases my confidence with the on-line buying experience.
Customer's Experience
Overall rating | 5.0 | |
Shipping Time | 5.0 | |
Customer Service | 5.0 | |
Buying Experience | 5.0 |
All Positive
Great company, Great service. Will definitely order more in the near future.
Customer's Experience
Overall rating | 5.0 | |
Shipping Time | 5.0 | |
Customer Service | 5.0 | |
Buying Experience | 5.0 |
Great service!
Great experience!
Customer's Experience
Overall rating | 5.0 | |
Shipping Time | 5.0 | |
Customer Service | 5.0 | |
Buying Experience | 5.0 |
Great Company
Shipped fast - arrived sooner than expected & good prices
Customer's Experience
Overall rating | 5.0 | |
Shipping Time | 5.0 | |
Customer Service | 5.0 | |
Buying Experience | 5.0 |
Buyer
Was happy with the quality of all pieces and the price. I will tell friends to buy from JM Bullion for quality service and pricing.
Customer's Experience
Overall rating | 5.0 | |
Shipping Time | 5.0 | |
Customer Service | 5.0 | |
Buying Experience | 5.0 |
Perfection
I have been ordering once a week with JM Bullion since last February and every single order has been a delight, both in the context of customer service and product. This company sets the bar for excellence, dependability and professionalism.
Customer's Experience
Overall rating | 5.0 | |
Shipping Time | 5.0 | |
Customer Service | 5.0 | |
Buying Experience | 5.0 |
Best place for your gold, silver and copper!
They usually ship my order within 2 hours from the time I place it. The order is accurate. The online experience is enjoyable, and checkout a breeze. The website is updated constantly. The prices competitive, or even lower than other sites. Why I chose JMBULLION? Because overall personal shopping experience + price and free shipping, you can't beat that. I looked around but I didn't feel confident on other sites and with JMB I felt that confidence and many reviews from happy customers confirm that. JMB is definitely my place to buy my silver, gold and copper!
Customer's Experience
Overall rating | 5.0 | |
Shipping Time | 5.0 | |
Customer Service | 5.0 | |
Buying Experience | 5.0 |
Best and reliable site.
This is my go to site. The offer great reasonable prices and free shiping I love on the opposite side of the country from where they ship from and I always get my things in 3 business days. I will continue to buy from JM Bullion and hope to have a great future investing through JM.
Customer's Experience
Overall rating | 5.0 | |
Shipping Time | 5.0 | |
Customer Service | 5.0 | |
Buying Experience | 5.0 |
Great service and prices
This was my first experience with JMBullion and it couldn't have gone better. Fast email acknowledgement of my order and wire transfer completion. Shipped the same day the wire cleared. All the items, including unusual collectable coins, arrived fast and well-packed. I'll definitely buy from them again.
Customer's Experience
Overall rating | 5.0 | |
Shipping Time | 5.0 | |
Customer Service | 5.0 | |
Buying Experience | 5.0 |
JM Bullion is the place to go
I have ordered from JM Bullion a few times and have received nothing but fantastic customer service. I highly recommend them.
Customer's Experience
Overall rating | 5.0 | |
Shipping Time | 5.0 | |
Customer Service | 5.0 | |
Buying Experience | 5.0 |
Good deals
Great deal s, I will buy again and again.
Customer's Experience
Overall rating | 4.7 | |
Shipping Time | 4.0 | |
Customer Service | 5.0 | |
Buying Experience | 5.0 |
Bran
Love JMBullion. Great selection. Low premium over spot. Every Monday different sales for the week. I recommend giving JMBullion your business!
Customer's Experience
Overall rating | 4.7 | |
Shipping Time | 4.0 | |
Customer Service | 5.0 | |
Buying Experience | 5.0 |
Great on line experience,
This company has the online space down pat. Excellent customer service On line and on phone if needed.
Customer's Experience
Overall rating | 5.0 | |
Shipping Time | 5.0 | |
Customer Service | 5.0 | |
Buying Experience | 5.0 |
Much appreciated
Item and box the item was contained in was perfect. JM Bullion was very understanding and worked with me on various transactions.
Thank you all. I will do business with you again.
Customer's Experience
Thank you all. I will do business with you again.
Overall rating | 5.0 | |
Shipping Time | 5.0 | |
Customer Service | 5.0 | |
Buying Experience | 5.0 |
Very Professional
The whole process seemed very smooth and professional to me. Quality product, shipped very quickly. And substantial emails to verify everything went correctly.
Customer's Experience
Overall rating | 5.0 | |
Shipping Time | 5.0 | |
Customer Service | 5.0 | |
Buying Experience | 5.0 |
No problem
Previously I mostly ordered from 2 other top name dealers, but items I wanted were not available from them at this time. I found my product in stock here and prices were lower here., The shipping time was also very prompt.
Customer's Experience
Overall rating | 5.0 | |
Shipping Time | 5.0 | |
Customer Service | 5.0 | |
Buying Experience | 5.0 |
Excellent
Great experience. Will definitely be ordering from them again
Customer's Experience
Overall rating | 5.0 | |
Shipping Time | 5.0 | |
Customer Service | 5.0 | |
Buying Experience | 5.0 |
Always Pleased...Never disappointed!
Awesome! Every time!
Customer's Experience
Overall rating | 5.0 | |
Shipping Time | 5.0 | |
Customer Service | 5.0 | |
Buying Experience | 5.0 |
bad communication
BAD SERVICE, PLACED MY 8TH ORDER USING CREDIT CARD-RECEIVED AN ORDER CONFIRMATION AND THEN AN ORDER HAS SHIPPED UPDATE ALONG WITH A TRACKING #. AFTER SEEING NO TRACKING UPDATES ON MY ACCT. I CALLED TO FIND OUT
WHAT WAS GOING ON. TOLD IT MAY TAKE. 24 TO 48 HOURS TO UPDATE. NEXT DAY RECEIVED A REFUND CONFIRMATION. WHEN I CALLED WAS TOLD ORDER WAS OVER SOLD. I WILL NO LONGER DO BUSINESS WITH THIS COMPANY.
Customer's Experience
WHAT WAS GOING ON. TOLD IT MAY TAKE. 24 TO 48 HOURS TO UPDATE. NEXT DAY RECEIVED A REFUND CONFIRMATION. WHEN I CALLED WAS TOLD ORDER WAS OVER SOLD. I WILL NO LONGER DO BUSINESS WITH THIS COMPANY.
Overall rating | 2.3 | |
Shipping Time | 4.0 | |
Customer Service | 2.0 | |
Buying Experience | 1.0 |
Very Poor Customer SERICE
I have ordered 100 plus orders using e check to pay for my purchase- no problems . JM Bullion inputted the wrong bank information on the above order - routing number wasn't even my bank as I you see that when ordering. It has taken 5 emails and 4 phone calls to correct in over a month. I received 10 plus annoying emails saying I hadn't this invoice. The 1st call that I gave my corrected bank information [ she gave me what they put - not me ]- nothing happened at all. Finally on the 3rd called Patrick with my bank info. -he made another mistake applying my corrected bank info. to another already paid invoice. I CALLED THE 4TH TIME - he apologized and the money was applied to correct account. Patrick promised me a credit 10 days ago and still haven't it. Bottom line - great prices but terrible service.
Customer's Experience
Overall rating | 3.7 | |
Shipping Time | 5.0 | |
Customer Service | 2.0 | |
Buying Experience | 4.0 |
Great Company
I have placed three orders with JM Bullion. All orders have been very smooth. I like dealing with this company because one is able to send a personal check. This does increase the wait time but they ship immediately after the check clears. They also have very good sale items and one doesn't have to buy large amounts to get a good price. They also have a great selection of items. I am now a regular.
Customer's Experience
Overall rating | 5.0 | |
Shipping Time | 5.0 | |
Customer Service | 5.0 | |
Buying Experience | 5.0 |
Mixed Review
Good thing about JM is that I've always (thus far) gotten what I've paid for in good/new condition. But it appears they are only really set up to move efficiently when you pay with credit cards or some type of bank product. Of course when you do that, you pay the extra premium (credit card fees) on top of what they charge over spot, which makes their bullion more expensive than I want to pay.
They take money orders, and I'm willing to wait the extra time its takes to get the metals. But even after 7-8 orders in a 3 month period totaling thousands, you're still not a trusted, valued customer. They hold money orders (guaranteed money) far longer than they should before shipping and question your motives for paying with money orders vs. opening some product with a Federal Reserve bank franchise and paying the extra premium (credit card fees).
I still have two outstanding orders with JM and will wait the extra time they say these two will take, despite using the same US Postal Service money orders I always have. I'm going to try to find local dealers to buy from in the future as the process to buy from JM is far too tedious. But again, if you're willing to pay 13.6% over spot for silver by using credit cards at JM and getting their smoothest, preferred, service vs. paying 9% over spot (still too high, but was willing to pay it) for silver via money order and getting choppy service, you're good to go.
Customer's Experience
They take money orders, and I'm willing to wait the extra time its takes to get the metals. But even after 7-8 orders in a 3 month period totaling thousands, you're still not a trusted, valued customer. They hold money orders (guaranteed money) far longer than they should before shipping and question your motives for paying with money orders vs. opening some product with a Federal Reserve bank franchise and paying the extra premium (credit card fees).
I still have two outstanding orders with JM and will wait the extra time they say these two will take, despite using the same US Postal Service money orders I always have. I'm going to try to find local dealers to buy from in the future as the process to buy from JM is far too tedious. But again, if you're willing to pay 13.6% over spot for silver by using credit cards at JM and getting their smoothest, preferred, service vs. paying 9% over spot (still too high, but was willing to pay it) for silver via money order and getting choppy service, you're good to go.
Overall rating | 3.7 | |
Shipping Time | 5.0 | |
Customer Service | 4.0 | |
Buying Experience | 2.0 |
Best ever
Great products, low cost over spot, free delivery and fantastic service. What more could you want.
Customer's Experience
Overall rating | 4.7 | |
Shipping Time | 4.0 | |
Customer Service | 5.0 | |
Buying Experience | 5.0 |
Great experience
I have ordered a few times from JM Boullion. It has been very easy to order online. The product has been delivered quickly and has been of excellent quality. I will continue to order through JM Boullion.
Customer's Experience
Overall rating | 5.0 | |
Shipping Time | 5.0 | |
Customer Service | 5.0 | |
Buying Experience | 5.0 |
Excellent Service
We have placed two orders with JM Bullion and we were exceptionally pleased with both. The ordering process could not be easier, and the shipments arrived quickly. I highly recommend them. We will definitely be placing future orders.
Customer's Experience
Overall rating | 5.0 | |
Shipping Time | 5.0 | |
Customer Service | 5.0 | |
Buying Experience | 5.0 |
Saves time and money
Everything happens smoothly, timely and with zero hassles. Prices are good and the weekly sales are even better.
I used to pay $3 over spot. Not anymore, those days are over thanks to JM Bullion. All metals have arrived in
perfect quantities, without damage and accurate Troy weights.
Customer's Experience
I used to pay $3 over spot. Not anymore, those days are over thanks to JM Bullion. All metals have arrived in
perfect quantities, without damage and accurate Troy weights.
Overall rating | 4.3 | |
Shipping Time | 4.0 | |
Customer Service | 5.0 | |
Buying Experience | 4.0 |
Great stuff great prices..accept bitcoins
Great speed and cost and they accept Bitcoin
Customer's Experience
Overall rating | 5.0 | |
Shipping Time | 5.0 | |
Customer Service | 5.0 | |
Buying Experience | 5.0 |
Excellent in all aspects. I'm a definite repeat customer
JM Bullion has the best inventory & shipping service BAR NONE. Can't wait to make my next order.
Customer's Experience
Overall rating | 5.0 | |
Shipping Time | 5.0 | |
Customer Service | 5.0 | |
Buying Experience | 5.0 |
Satisfied Customer
Completely satisfied, I received what I ordered, and in a timely fashion. Order confirmation was timely also, credit card accepted with no problems. Really satisfied with purchase & delivery.
Customer's Experience
Overall rating | 5.0 | |
Shipping Time | 5.0 | |
Customer Service | 5.0 | |
Buying Experience | 5.0 |
Excellent service everytime
I'm extremely happy with the service I receive from JM! They have an excellent selection at reasonable prices. Plus, I always get what I order in a timely fashion, and there's never been a mistake with any order!
Customer's Experience
Overall rating | 5.0 | |
Shipping Time | 5.0 | |
Customer Service | 5.0 | |
Buying Experience | 5.0 |
online purshase of silver
have not received this order yet. I am sure it will be here soon. I do not have a lot of money so my orders are of small amounts. I have always received my order in a timely manner and the bars or coins are of excellent quality. It is also very easy to do online.
Customer's Experience
Overall rating | 5.0 | |
Shipping Time | 5.0 | |
Customer Service | 5.0 | |
Buying Experience | 5.0 |
Safe, secure, timely
I feel better and safer getting my gold, silver, and Cooper in the mail with JM bullion then I do going to my local coin shop.
Customer's Experience
Overall rating | 5.0 | |
Shipping Time | 5.0 | |
Customer Service | 5.0 | |
Buying Experience | 5.0 |
Cancelled order with person on phone, they could've cared less
I called a customer service representative on the phone who essentially had the attitude of a mafioso. I wasn't sure about the mailing address matching up with my visa card and he just said "don't do that next time". Essentially, he could've cared less as I cancelled the order, he said he cancelled it and said I would see the charges reversed on my account in two days. Never happened and the order was charged and was delivered anyway. I don't if this guy works there still but he could care less about customer service. I would suggest you get rid of him so he can work a shady job counting laundered money in a back room somewhere. Terrible service. Will not deal with JM Bullion again. Also this review is going on Reddit so that others can be aware and cautious of using your services and customer service.
Customer's Experience
Overall rating | 2.0 | |
Shipping Time | 3.0 | |
Customer Service | 1.0 | |
Buying Experience | 2.0 |
Great experience
JM Bullion did a great job in gaining my confidence over the course of several perfectly executed orders. The website is easy to use, the phone people are friendly and knowledgeable. Service is fast and efficient. I highly recommend this dealer.
Customer's Experience
Overall rating | 5.0 | |
Shipping Time | 5.0 | |
Customer Service | 5.0 | |
Buying Experience | 5.0 |
Very good service
Excellent service! Very easy to order the products. Customer service very friendly and explained the ordering procedure over the phone. I will shipping time can be cut down. Overall, very reliable and responsible source for product purchase.
Customer's Experience
Overall rating | 4.7 | |
Shipping Time | 4.0 | |
Customer Service | 5.0 | |
Buying Experience | 5.0 |
Glad I found this seller
Shipping was super fast and free. Really great prices, too.
Customer service is excellent!
Customer's Experience
Customer service is excellent!
Overall rating | 5.0 | |
Shipping Time | 5.0 | |
Customer Service | 5.0 | |
Buying Experience | 5.0 |
Another great purchase
I have made several small orders with JMB and always get exactly what I ordered, Fast!!
Thanks!
Customer's Experience
Thanks!
Overall rating | 5.0 | |
Shipping Time | 5.0 | |
Customer Service | 5.0 | |
Buying Experience | 5.0 |
I'm very happy buying in jm bullion
The best silver dealer in the world,in love buy in jm bullion
Customer's Experience
Overall rating | 5.0 | |
Shipping Time | 5.0 | |
Customer Service | 5.0 | |
Buying Experience | 5.0 |
Couldn't be happier!
I have purchased from JM Bullion several times in the past and have been absolutely satisfied with the quality of the bullion purchased, the customer service experience, and the speed of shipping on my order. I will be making more purchases in the future.
Customer's Experience
Overall rating | 5.0 | |
Shipping Time | 5.0 | |
Customer Service | 5.0 | |
Buying Experience | 5.0 |
Great Service
I've ordered several orders from JM. The only reason I gave a 4 on customer service was they refused to send me a Sunshine Mining decoder without a $100 minimum order. (I offered to pay) I had already purchased over $8000 at the time. In any event I will continue to do business with this top notch company.
I have used PayPal. They have always shipped the next day and I have received the next. Everything is well packed, as new, and I just take it for granted it's all there. I have not even completely counted an order yet. Just spot checked. All looked great.
I guess I can understand the comments regarding frustration when dealing with customer service. The guy I talked to abut trying to get a decoder was way less then unhelpful. Fortunately I've never had an issue. If you can use PayPal, I'd suggest it.
Customer's Experience
I have used PayPal. They have always shipped the next day and I have received the next. Everything is well packed, as new, and I just take it for granted it's all there. I have not even completely counted an order yet. Just spot checked. All looked great.
I guess I can understand the comments regarding frustration when dealing with customer service. The guy I talked to abut trying to get a decoder was way less then unhelpful. Fortunately I've never had an issue. If you can use PayPal, I'd suggest it.
Overall rating | 4.7 | |
Shipping Time | 5.0 | |
Customer Service | 4.0 | |
Buying Experience | 5.0 |
Never Purchasing From This Company AGAIN !
I have made several purchases from this company in the past and overall I have not had any major problems (other than slow shipping time). This most recent order, however, was a nightmare from hell! After taking a very long time to process my cashiers check, the order was finally shipped on the speedy UPS "2nd Day Air" which was touted as "Free". After 3 delivery attempts by UPS (because I am NOT at home during the afternoons when UPS finally gets around to attempting delivery, my metals order was shipped back to JM Bullion DESPITE UPS telling me it would be held at their distribution center. What irritates me MOST about this is that I e-mailed JM Bullion the first day after UPS attempted delivery and asked them to lift the "delivery restriction" so that I could have the package held at a UPS authorized access point (aka UPS Store). Customer service never followed through and didn't change anything. As a result, I now have to wait for the order to be received by JM Bullion, repackaged and re-shipped via USPS. NEVER AGAIN. I will never order from this company again, EVER !
Customer's Experience
Overall rating | 1.0 | |
Shipping Time | 1.0 | |
Customer Service | 1.0 | |
Buying Experience | 1.0 |
my order
They have been a real pain in trying to track my order. I'm almost ready to forfeit the money from my last order. They send an email late in the day and demand that you reply that day or you might not be reimbursed for a nondelivery. I'll find other dealers or do without.
Customer's Experience
Overall rating | 1.0 | |
Shipping Time | 1.0 | |
Customer Service | 1.0 | |
Buying Experience | 1.0 |
Good experience
In the past I paid for my orders via check and got the product in about 2 weeks, which was fine. The e check system is faster and I give it two thumbs up. Every time I purchase a product it has been exactly as described. I have not had any complaints.
Customer's Experience
Overall rating | 5.0 | |
Shipping Time | 5.0 | |
Customer Service | 5.0 | |
Buying Experience | 5.0 |