Provident Metals

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Provident Metals

Company Overview

 
3.9 (153)

Location

State
Texas
City
Dallas
Address
15850 Dallas Parkway
ZIP
75248

Contact Information

Phone
(800) 313 - 3315

ProvidentMetals.com is a subsidiary of Provident Precious Metals, LLC, and was founded in response to customer demand for an online destination for purchasing precious metals and currency in an environment focused on security and service. From the ground up, Provident Metals was built to meet these needs.

Provident Metals deals in international and domestic bullion, currency, and numismatic coins. Located in the North Dallas suburbs and with more than 100 years of experience in the industry, Provident serves a large and diverse client base.

User reviews

Average user rating from: 153 user(s) View all user reviews

3.9
 
Overall Rating
3.9
 
Shipping Time
3.9
 
Customer Service
4.0
 
Buying Experience
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Ratings (the higher the better)
  • Shipping Time
  • Customer Service
  • Buying Experience
Customer's Experience
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Comments
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1st Timer

Reviewed by Wayne | May 21, 2015

Have already ordered again and suspect I will many times. No problems at all.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
Have already ordered again and suspect I will many times. No problems at all.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
Was this review helpful to you? 

great service

Reviewed by Edward Medley | May 19, 2015

I have had a very good transaction. and will do more orders with them

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
I have had a very good transaction. and will do more orders with them
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
Was this review helpful to you? 

First purchase ever from a PM dealer AMAZING

Reviewed by Ben | May 19, 2015

I don't have much money but decided to put an order to provident. I also ordered from one of their competitors. I ordered both on May 7th. Had the package in my hands from provident on the 9th. AMAINGLY fast!!! I couldn't believe it. The other guys...welt...I'm still waiting as of 5/19 as I write this review. You may not have much money but Provident gives you care like a million bucks...Thanks Provident

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
I don't have much money but decided to put an order to provident. I also ordered from one of their competitors. I ordered both on May 7th. Had the package in my hands from provident on the 9th. AMAINGLY fast!!! I couldn't believe it. The other guys...welt...I'm still waiting as of 5/19 as I write this review. You may not have much money but Provident gives you care like a million bucks...Thanks Provident
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
Was this review helpful to you? 

1st TIME BUYER,.WILL BUY FROM AGAIN!!!!!

Reviewed by Jonathon Forward | May 19, 2015

I ordered an assortment of Silver rounds in varies weights from 1/10th of an ounce to a full 1 ounce. My order was very well packed,I couldn't be happier with my purchase and will buy from Provident Metals again in the very near future. My order was for 6 ounces of Silver and That is what I received. Quality was Top Notch and in MS 64+ range. If you have not tried Provident Metals I wholeheartedly recommend you give them a try. And with free shipping you just cant lose.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
I ordered an assortment of Silver rounds in varies weights from 1/10th of an ounce to a full 1 ounce. My order was very well packed,I couldn't be happier with my purchase and will buy from Provident Metals again in the very near future. My order was for 6 ounces of Silver and That is what I received. Quality was Top Notch and in MS 64+ range. If you have not tried Provident Metals I wholeheartedly recommend you give them a try. And with free shipping you just cant lose.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
Was this review helpful to you? 

Success by Provident

Reviewed by GuY | May 15, 2015

The best prices on fractional gold. Enjoy their exclusive Zombucks and other items. Great company to work with. Their shipping times and time to clear cash check transactions are superior. Don't over look these guys. *THUMBS UP*

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
The best prices on fractional gold. Enjoy their exclusive Zombucks and other items. Great company to work with. Their shipping times and time to clear cash check transactions are superior. Don't over look these guys. *THUMBS UP*
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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AWESOME!

Reviewed by Aaron Gammill | May 12, 2015

I greatly enjoyed the shopping experience at Provident Metals. It was so easy to find what I wanted. They also make it possible to fit into any budget. I greatly recommend them and will be doing business with them again.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
I greatly enjoyed the shopping experience at Provident Metals. It was so easy to find what I wanted. They also make it possible to fit into any budget. I greatly recommend them and will be doing business with them again.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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First purchase

Reviewed by Jim stock | May 12, 2015

Great first time order quick, easy and product is exactly what i ordered

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
Great first time order quick, easy and product is exactly what i ordered
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
Was this review helpful to you? 

Provident Metals

Reviewed by Carolyn Clingenpeel | May 11, 2015

Every time I go onto the website I find something new that I just have to have. Most for me but I also find things for my dad too. I always get my orders fast. When I sent in questions I get a response quickly. At the moment I'm getting coins from both the zumbucks & the hercules series.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
Every time I go onto the website I find something new that I just have to have. Most for me but I also find things for my dad too. I always get my orders fast. When I sent in questions I get a response quickly. At the moment I'm getting coins from both the zumbucks & the hercules series.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
Was this review helpful to you? 

One of the best experiences!

Reviewed by Ryan | May 11, 2015

I really liked the design of Provident Metals' bars. I've been eye'ing them for a bit and decided to place an order. All arrived quicker than other orders I've place with other companies. Everything was great! I coudln't have asked for a better experience! Will definitely order from Provident again on my next purchase. Thank you very much.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
I really liked the design of Provident Metals' bars. I've been eye'ing them for a bit and decided to place an order. All arrived quicker than other orders I've place with other companies. Everything was great! I coudln't have asked for a better experience! Will definitely order from Provident again on my next purchase. Thank you very much.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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Provident is best!

Reviewed by Mark Lanier | May 11, 2015

I've been ordering gold and silver for nearly a decade. Once I found Provident I use them exclusively. Best selection service and prices

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
I've been ordering gold and silver for nearly a decade. Once I found Provident I use them exclusively. Best selection service and prices
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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pamp gold

Reviewed by walter | May 11, 2015

I have been a customer for over a year and always satisfied

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
I have been a customer for over a year and always satisfied
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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The BEST

Reviewed by Bob | May 11, 2015

Provident is the only place I order from. Prices are always the best and you get the items immediately. Just a super dealer and Thank You.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
Provident is the only place I order from. Prices are always the best and you get the items immediately. Just a super dealer and Thank You.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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Monster Box Maples

Reviewed by keven mcfarland | May 05, 2015

I have never ordered silver before, mostly just getting roles of coins from the bank looking for junk silver. I finally decided to buy some. Had some question so I called provident and they were very helpful. Shopped around for the cheapest markup on a monster box of maples, it was provident again. Ordered, transferred some money, had had 32 pounds of silver in a couple days.

Thanks for making it easy for new buyers, I will buy again

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
I have never ordered silver before, mostly just getting roles of coins from the bank looking for junk silver. I finally decided to buy some. Had some question so I called provident and they were very helpful. Shopped around for the cheapest markup on a monster box of maples, it was provident again. Ordered, transferred some money, had had 32 pounds of silver in a couple days.

Thanks for making it easy for new buyers, I will buy again
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
Was this review helpful to you? 

ashrtprospectors

Reviewed by Andrew Handeland | May 05, 2015

Awesome silver and extremely fast shipping. I've purchased two separate orders from them and will continue to do business as long as they keep up the good work.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
Awesome silver and extremely fast shipping. I've purchased two separate orders from them and will continue to do business as long as they keep up the good work.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
Was this review helpful to you? 

good company

Reviewed by Jerry reamer | May 05, 2015

Always got what I ordered and in great condition

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
Always got what I ordered and in great condition
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
Was this review helpful to you? 

Very satisfied

Reviewed by Brett talion | May 05, 2015

I was very satisfied with my order and speedy delivery.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
I was very satisfied with my order and speedy delivery.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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excellent service

Reviewed by Jim Bonine | May 05, 2015

I have made many order through Providential Metals and never have been disappointed. Fair price and excellent service. Love the zombucks.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
I have made many order through Providential Metals and never have been disappointed. Fair price and excellent service. Love the zombucks.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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bullion from provident

Reviewed by larry s | May 04, 2015

fast shipping, product was what was ordered in mint condition no complaints will buy again would recommend.customer service was excellent fast response as compared to other dealers. good selection of bullion and coins. free shipping is always a plus many thanks.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
fast shipping, product was what was ordered in mint condition no complaints will buy again would recommend.customer service was excellent fast response as compared to other dealers. good selection of bullion and coins. free shipping is always a plus many thanks.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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Always easy and professional

Reviewed by Matthew | May 04, 2015

Provident always delivers! Easy to order, prices are good and shipping is very fast,

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
Provident always delivers! Easy to order, prices are good and shipping is very fast,
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
Was this review helpful to you? 

Provident metals

Reviewed by Jennifer | May 04, 2015

Very happy with the products and service received. The customer service is very prompt and the web sight is very easy to navigate. I had a question which I emailed to the company and got a detailed responce within a few hours. My first order was puchased with a personal check on 4/17 received the items on 5/2. I have placed 2 more orders since the first. Ive ordered from a few online silver dealers and must say Providents prices are great. I highly reccomend trying them out!

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
Very happy with the products and service received. The customer service is very prompt and the web sight is very easy to navigate. I had a question which I emailed to the company and got a detailed responce within a few hours. My first order was puchased with a personal check on 4/17 received the items on 5/2. I have placed 2 more orders since the first. Ive ordered from a few online silver dealers and must say Providents prices are great. I highly reccomend trying them out!
Overall rating 
 
4.3
Shipping Time 
 
3.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
Was this review helpful to you? 

Lightning Fast Delivery!

Reviewed by S.C. White | May 04, 2015

It has been several years since my last purchase. . I originally tried to make another purchase from my original dealer, however, due to changes in their business structure, I was no longer able to do so. I was nervous about using another dealer, however, after shopping around and reading numerous reviews, I decided to give Provident Metals a try. I placed my order on a Friday and it was at my door the following Monday!

I will definitely used them again in the future.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
It has been several years since my last purchase. . I originally tried to make another purchase from my original dealer, however, due to changes in their business structure, I was no longer able to do so. I was nervous about using another dealer, however, after shopping around and reading numerous reviews, I decided to give Provident Metals a try. I placed my order on a Friday and it was at my door the following Monday!

I will definitely used them again in the future.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
Was this review helpful to you? 

Mr

Reviewed by Brian | May 04, 2015

Fast delivery. Gret service.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
Fast delivery. Gret service.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
Was this review helpful to you? 

Always reliable

Reviewed by Mark Griggs | May 04, 2015

Every time I order from Provident I am always surprised buy the ease of ordering and paying for my coins or bullion. Delivery always shows when they say it will. Prices are always competitive. These guys have my undying loyalty!!!

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
Every time I order from Provident I am always surprised buy the ease of ordering and paying for my coins or bullion. Delivery always shows when they say it will. Prices are always competitive. These guys have my undying loyalty!!!
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
Was this review helpful to you? 

Great Company

Reviewed by Casey G | May 04, 2015

I have made a lot of purchases with Provident Metal and I have always been satisfied. Fast shipping and Exellent customer service! Provident Metals is only one of two online bullion dealers I trust

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
I have made a lot of purchases with Provident Metal and I have always been satisfied. Fast shipping and Exellent customer service! Provident Metals is only one of two online bullion dealers I trust
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
Was this review helpful to you? 

awesome

Reviewed by Jonathon Hughes | May 03, 2015

Provident Metals always comes through for me with what I order, and in a timely fashion. I haven't bought bullion from anyone else since I've found them, and that's the truth. I love that they have such a broad spectrum of things I can select from, and their own mint products line as well. They're always who I recommend, and I believe it's going to stay as such.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
Provident Metals always comes through for me with what I order, and in a timely fashion. I haven't bought bullion from anyone else since I've found them, and that's the truth. I love that they have such a broad spectrum of things I can select from, and their own mint products line as well. They're always who I recommend, and I believe it's going to stay as such.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
Was this review helpful to you? 

Good Coin

Reviewed by Mark | May 03, 2015

good price - i like the free shipping! Will be buying some coins every month.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
good price - i like the free shipping! Will be buying some coins every month.
Overall rating 
 
4.0
Shipping Time 
 
4.0
Customer Service 
 
4.0
Buying Experience 
 
4.0
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Love Bullion

Reviewed by James | April 30, 2015

I started buying last year from Provident, great unique bullion, excellent quality and super fast shipping. I will be a continuing buyer/customer for as long as they offer great unique products and are in business. Great experience with a great stand up company. A+++
James G

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
I started buying last year from Provident, great unique bullion, excellent quality and super fast shipping. I will be a continuing buyer/customer for as long as they offer great unique products and are in business. Great experience with a great stand up company. A+++
James G
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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5 Stars

Reviewed by Dale McCracken | April 29, 2015

This is my second order from Provident Metals and will continue to be a customer.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
This is my second order from Provident Metals and will continue to be a customer.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
Was this review helpful to you? 

5 Star *****

Reviewed by Dee McLaughlin | April 29, 2015

5 Star all the way! I have made multiple orders through Provident Metals. I would give a 6 STAR for their customer service. I am an avid collector of the Zombucks. I get a same day response when inquiring the availability of the next series. They also send me updates and reminders when they are available. Fast delivery time and great discounts for above spot and delivery charges. Great company all around :*)
Thank you! Dee

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
5 Star all the way! I have made multiple orders through Provident Metals. I would give a 6 STAR for their customer service. I am an avid collector of the Zombucks. I get a same day response when inquiring the availability of the next series. They also send me updates and reminders when they are available. Fast delivery time and great discounts for above spot and delivery charges. Great company all around :*)
Thank you! Dee
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
Was this review helpful to you? 

pleased

Reviewed by robert | April 29, 2015

9 out 10 orders were delivered within 4 days. The other was delivered in ten days. contacted them by their contact us on website on 7th day. Was replied to on same day and recieved order 2 days later. Couldn't be more pleased.Would highly recomend.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
9 out 10 orders were delivered within 4 days. The other was delivered in ten days. contacted them by their contact us on website on 7th day. Was replied to on same day and recieved order 2 days later. Couldn't be more pleased.Would highly recomend.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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Golden State silver Bars, Copper Bars & Suisse Gold Gram

Reviewed by Sharon | April 29, 2015

I'm a first time buyer although this was my 2nd order this month. I was really impress with the gold gram bars, the Silver bars and the Copper Crackers.

It's amazing what you can buy even if you are on a fixed income. My buying experience was very easy, the shipping time was fast and the customer service is beyond description. Just continue to do what you are doing and continue to offer the silver and gold grams at reasonable prices.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
I'm a first time buyer although this was my 2nd order this month. I was really impress with the gold gram bars, the Silver bars and the Copper Crackers.

It's amazing what you can buy even if you are on a fixed income. My buying experience was very easy, the shipping time was fast and the customer service is beyond description. Just continue to do what you are doing and continue to offer the silver and gold grams at reasonable prices.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
Was this review helpful to you? 

Perfect! Every order

Reviewed by Frazier Charles | April 29, 2015

WOW! I read some of these reviews and find it hard to believe some of the low ratings because I have been ordering small amounts from Provident for approximatly three years and every order has been perfect every time, always receive exactly what I order, shipping has always been very reasonable and fast, I messed up one of my orders once and called customer service and they handled it fast and accurate. I order from several different coin dealers and none of them compare to Provident. I don't know what else to say except I am one happy customer and will continue to order from Provident in the future.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
WOW! I read some of these reviews and find it hard to believe some of the low ratings because I have been ordering small amounts from Provident for approximatly three years and every order has been perfect every time, always receive exactly what I order, shipping has always been very reasonable and fast, I messed up one of my orders once and called customer service and they handled it fast and accurate. I order from several different coin dealers and none of them compare to Provident. I don't know what else to say except I am one happy customer and will continue to order from Provident in the future.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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Excellent Sales and Service!!!

Reviewed by DJ Sullivan | April 29, 2015

I, truly, enjoy my deals with Provident Metals. Their special products, i.e. Baseball Greats, and Zombucks, are quite fun to look at. The skill in their production is outstanding. Thanks!

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
I, truly, enjoy my deals with Provident Metals. Their special products, i.e. Baseball Greats, and Zombucks, are quite fun to look at. The skill in their production is outstanding. Thanks!
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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Best Silver Bullion of 2015

Reviewed by Andrew Keniston | April 29, 2015

Provident's 2015 silver rounds and bars are among the best values in the bullion market.
1. The 12 Labors of Hercules, twelve coin set is gorgeous, and low mintages promise lasting value; a real achievement for Provident.
2. both Prospector bar and round are classic specimens of a long-lived tradition; beautiful.
3. lunar goat is as fine as any of the more famous mint offerings--at a bargain price
4. the Dogecoin is an absolute knockout; to the moon, indeed. Awesome.

I cannot but regard Provident Metals as a trendsetter in the industry, and you can mark me down for a satisfied and returning customer.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
Provident's 2015 silver rounds and bars are among the best values in the bullion market.
1. The 12 Labors of Hercules, twelve coin set is gorgeous, and low mintages promise lasting value; a real achievement for Provident.
2. both Prospector bar and round are classic specimens of a long-lived tradition; beautiful.
3. lunar goat is as fine as any of the more famous mint offerings--at a bargain price
4. the Dogecoin is an absolute knockout; to the moon, indeed. Awesome.

I cannot but regard Provident Metals as a trendsetter in the industry, and you can mark me down for a satisfied and returning customer.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
Was this review helpful to you? 

best on the web

Reviewed by Mark Tower | April 29, 2015

Never an issue. You get what you order. I look at other sites for better deals but keep coming back to Provident.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
Never an issue. You get what you order. I look at other sites for better deals but keep coming back to Provident.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
Was this review helpful to you? 

Mares of Diomedes 1 oz Silver | The 12 Labors of Hercules

Reviewed by Wendell Hernandez, Jr. | April 28, 2015

Always a pleasure doing business with Provident Metals... Prompt delivery of a product that has always been top Tier in my Precious Metal needs. Mares of Diomedes 1 oz Silver | The 12 Labors of Hercules more Heidi Wastweet!

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
Always a pleasure doing business with Provident Metals... Prompt delivery of a product that has always been top Tier in my Precious Metal needs. Mares of Diomedes 1 oz Silver | The 12 Labors of Hercules more Heidi Wastweet!
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
Was this review helpful to you? 

1st-time Bullion buyer

Reviewed by Andrew Cummings | April 28, 2015

I started buying silver bullion late in 2014 and made my first tentative purchase via Provident based on their reviews. The order arrived quickly and I was impressed with the care that went into the packaging itself and the online tracking system - so impressed that I've stuck SOLELY with Provident ever since and recommended that my friends use them.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
I started buying silver bullion late in 2014 and made my first tentative purchase via Provident based on their reviews. The order arrived quickly and I was impressed with the care that went into the packaging itself and the online tracking system - so impressed that I've stuck SOLELY with Provident ever since and recommended that my friends use them.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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Awesome

Reviewed by James C Nunneley III | April 28, 2015

Simply Awesome

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
Simply Awesome
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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Always great

Reviewed by michael lucarelli | April 28, 2015

Very pleased with all my buying from Provident..Excellent service every time......A++++++++++++++++++++Always.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
Very pleased with all my buying from Provident..Excellent service every time......A++++++++++++++++++++Always.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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Buy Gold & Siver

Reviewed by Marion Henderson | April 28, 2015

This company has always been very good at shipping and service. I have bought several thousand dollars worth of silver and gold from them, each and every time I have been very pleased with the quality of the coins and the shipping. thank you and look forward to purchasing many more from you.. Marion...

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
This company has always been very good at shipping and service. I have bought several thousand dollars worth of silver and gold from them, each and every time I have been very pleased with the quality of the coins and the shipping. thank you and look forward to purchasing many more from you.. Marion...
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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Awesome Company!

Reviewed by Theodore General | April 28, 2015

The Elemetal 2 oz Privateer Ultra High Relief Silver Round is amazing!!! (Recent order) The shipping was relatively fast for this pre-sale!

This is my 13th order from the particular site.
I haven't had any problems with bullion sales or accessories.
The delivery relatively fast and have been accurate with my selections.
I love the fact that they use Paypal as a source for payments. Simply convenient for me.
I will continure to use this site as one of my primary sites for bullion purchases.
I have no complaints. :)

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
The Elemetal 2 oz Privateer Ultra High Relief Silver Round is amazing!!! (Recent order) The shipping was relatively fast for this pre-sale!

This is my 13th order from the particular site.
I haven't had any problems with bullion sales or accessories.
The delivery relatively fast and have been accurate with my selections.
I love the fact that they use Paypal as a source for payments. Simply convenient for me.
I will continure to use this site as one of my primary sites for bullion purchases.
I have no complaints. :)
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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Consitent Bullion

Reviewed by A. Magness | April 28, 2015

Buying 10oz bars has the same consistency in buying experience. Always paying a little more with the credit card but ships next day. In Texas as well so the shipment is always received within a day or two during the week.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
Buying 10oz bars has the same consistency in buying experience. Always paying a little more with the credit card but ships next day. In Texas as well so the shipment is always received within a day or two during the week.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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Customer Experience

Reviewed by Daren Whitaker | April 28, 2015

Great Transaction

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
Great Transaction
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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Success

Reviewed by Brown | April 14, 2015

Everything was awesome. Prices and service...top notch!

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
Everything was awesome. Prices and service...top notch!
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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Very Disappointed

Reviewed by Doug Chaney | March 14, 2015

I can't give them horrible marks in buying experience because I actually have so far (orders pending now) received everything that I ordered, My WHOLE problem with this company is that they repeatedly take WAY too long to acknowledge that my payment has been received! And then after they finally do acknowledge they have my check, then they "process" for far longer than they claim they will ...my experience is 3-4 weeks from when I mailed my check rather than the 10 days or maybe 2 weeks one might expect according to their claims. I mail a check the DAY I order unless the post office is closed and then it is ALWAYS ALWAYS the VERY next business day ALWAYS. And yet EVERY SINGLE TIME they do not acknowledge that they receive the payment for over a week! One time it was over two weeks! At first I let it slide, I am an easy going person ...but it got to me finally because it drives me nuts not knowing WHEN I am going to get my shipment! I have to keep checking back over and over again to get some idea! They are just either lazy slow as molasses or they need to hire someone else or SOMETHING! The ONLY reason I might still do business with them is if I can't get as good a deal somewhere else ..other than that they are off the bus and I am getting close to just not caring if I pay a couple more dollars somewhere else because it is THAT frustrating to deal with whoever is in charge of processing mailed in payments! OH By the way I DID pay via credit card one time ...only because the card company gave me $75 if I spent at least a thousand dollars ...so the $75 made up for the FOUR PERCENT extra Provident charges for anything but cash! (I think) Anyway that was the ONE time they showed my order "Processing" immediately...still took about a week as I recall but it was the fastest by far of all the transactions I have made with them. OH and the time they claimed my check did not arrive for two weeks? They changed to free shipping by the time they CLAIM to have received my check ...but would they refund my $10 or so shipping fee that they did not charge by then? NO! They do a lousy job at customer interface...basically they are fully more willing to call the customer a liar rather to admit the slightest possibility SOMEONE at their end is the problem! They would be so far ahead I think, from what I have experienced so far that is, to just come right out in the beginning and say "if you pay by check, you will simply have to be very patient and wait however long it takes which typically might be 3 to 4 weeks" and then not put on their web site "awaiting payment" for the customer to stew over every time he checks online for the status of his order!! Or to keep stewing over every time he sees "processing" day after day after day! Ya know? What they have now I think it a good formula to piss people off! Keeping it that way almost seems demented, like someone enjoys it or something which I know sounds paranoid and ridiculous but it DOES make me that crazy I suppose! Crazy enough to look for places like this to vent hoping I guess that somehow it might help eventually!

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
I can't give them horrible marks in buying experience because I actually have so far (orders pending now) received everything that I ordered, My WHOLE problem with this company is that they repeatedly take WAY too long to acknowledge that my payment has been received! And then after they finally do acknowledge they have my check, then they "process" for far longer than they claim they will ...my experience is 3-4 weeks from when I mailed my check rather than the 10 days or maybe 2 weeks one might expect according to their claims. I mail a check the DAY I order unless the post office is closed and then it is ALWAYS ALWAYS the VERY next business day ALWAYS. And yet EVERY SINGLE TIME they do not acknowledge that they receive the payment for over a week! One time it was over two weeks! At first I let it slide, I am an easy going person ...but it got to me finally because it drives me nuts not knowing WHEN I am going to get my shipment! I have to keep checking back over and over again to get some idea! They are just either lazy slow as molasses or they need to hire someone else or SOMETHING! The ONLY reason I might still do business with them is if I can't get as good a deal somewhere else ..other than that they are off the bus and I am getting close to just not caring if I pay a couple more dollars somewhere else because it is THAT frustrating to deal with whoever is in charge of processing mailed in payments! OH By the way I DID pay via credit card one time ...only because the card company gave me $75 if I spent at least a thousand dollars ...so the $75 made up for the FOUR PERCENT extra Provident charges for anything but cash! (I think) Anyway that was the ONE time they showed my order "Processing" immediately...still took about a week as I recall but it was the fastest by far of all the transactions I have made with them. OH and the time they claimed my check did not arrive for two weeks? They changed to free shipping by the time they CLAIM to have received my check ...but would they refund my $10 or so shipping fee that they did not charge by then? NO! They do a lousy job at customer interface...basically they are fully more willing to call the customer a liar rather to admit the slightest possibility SOMEONE at their end is the problem! They would be so far ahead I think, from what I have experienced so far that is, to just come right out in the beginning and say "if you pay by check, you will simply have to be very patient and wait however long it takes which typically might be 3 to 4 weeks" and then not put on their web site "awaiting payment" for the customer to stew over every time he checks online for the status of his order!! Or to keep stewing over every time he sees "processing" day after day after day! Ya know? What they have now I think it a good formula to piss people off! Keeping it that way almost seems demented, like someone enjoys it or something which I know sounds paranoid and ridiculous but it DOES make me that crazy I suppose! Crazy enough to look for places like this to vent hoping I guess that somehow it might help eventually!
Overall rating 
 
1.7
Shipping Time 
 
1.0
Customer Service 
 
1.0
Buying Experience 
 
3.0
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Horrible customer service

Reviewed by jason | February 22, 2015

I had been a returning customer to Providentmetals.com for about 5 years making all my purchases of silver through them. Until my last purchase I had not had any issues. My last order however has completely changed my mind about them. I don’t know if they are under new management or what but I am no longer a returning customer. My last order I had ordered and received a 2012 Canada cougar MS 69 NGC certified coin with heavy oxidization around the entire circumference around the coin about ¼ in all the way around. I had contacted Bulliondirect.com about this as soon as I received the item and never received a reply back. I also made a bad review of the coin on their site that mysteriously never got posted on the site. This brings to question if they won’t respond to a customer’s questions about a inferior product that was sold by them or post a negative review of an item, how often does this happen? Because of this issue with Providentmetals.com I will not be returning as a customer.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
No
I had been a returning customer to Providentmetals.com for about 5 years making all my purchases of silver through them. Until my last purchase I had not had any issues. My last order however has completely changed my mind about them. I don’t know if they are under new management or what but I am no longer a returning customer. My last order I had ordered and received a 2012 Canada cougar MS 69 NGC certified coin with heavy oxidization around the entire circumference around the coin about ¼ in all the way around. I had contacted Bulliondirect.com about this as soon as I received the item and never received a reply back. I also made a bad review of the coin on their site that mysteriously never got posted on the site. This brings to question if they won’t respond to a customer’s questions about a inferior product that was sold by them or post a negative review of an item, how often does this happen? Because of this issue with Providentmetals.com I will not be returning as a customer.
Overall rating 
 
1.7
Shipping Time 
 
3.0
Customer Service 
 
1.0
Buying Experience 
 
1.0
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jcarroll

Reviewed by Michael Carroll | January 18, 2015

this is the first time I ordered from this company and I can tell you I am more than happy.I ordered the 1 ounce gold Krugerrand.It arrived within a week from payment the package came very discreet and my point was well protected the coin was very beautiful I am very happy and will be using Providence medals again in the near future. their customer service answered all my questions very helpful thank you.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
this is the first time I ordered from this company and I can tell you I am more than happy.I ordered the 1 ounce gold Krugerrand.It arrived within a week from payment the package came very discreet and my point was well protected the coin was very beautiful I am very happy and will be using Providence medals again in the near future. their customer service answered all my questions very helpful thank you.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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wow!!! First time buyer with Provident

Reviewed by William Biss | January 17, 2015

I'm impressed with everything about my purchase!!! I placed my order on 12-31-2014 on line for 100 1oz prospector coins and paid with a personal check and hade them in my hand's on 01-17-2015 now that's what I call service with a smile!!! Thank u Provident for making it so easy and worry free!!! I will be stacking more from u in the future $$$ A-1 Quality coin

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
I'm impressed with everything about my purchase!!! I placed my order on 12-31-2014 on line for 100 1oz prospector coins and paid with a personal check and hade them in my hand's on 01-17-2015 now that's what I call service with a smile!!! Thank u Provident for making it so easy and worry free!!! I will be stacking more from u in the future $$$ A-1 Quality coin
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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Provident Metals Real review

Reviewed by ray baron | January 04, 2015

I bought 2 tubes (50 coins) Mexican Libertad 1oz from Provident Metals, I have read several reviews saying don't do it but I gave it a try because the prices we better than everyone else.....I did the order online and everything worked out great. Provident posted my check quickly...waited the few days for the check to clear and my order was shipped no problems. Coins arrived in perfect shape looked like they just came out of a monster box untouched by hands. Good job Provident.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
I bought 2 tubes (50 coins) Mexican Libertad 1oz from Provident Metals, I have read several reviews saying don't do it but I gave it a try because the prices we better than everyone else.....I did the order online and everything worked out great. Provident posted my check quickly...waited the few days for the check to clear and my order was shipped no problems. Coins arrived in perfect shape looked like they just came out of a monster box untouched by hands. Good job Provident.
Overall rating 
 
4.7
Shipping Time 
 
4.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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Extremely Happy!!

Reviewed by Michael Schott | November 25, 2014

I placed an order with Provident Thursday at 6am. I chose them because their price on many items (I bought a roll of Silver Austrian Phils) was far better than most sites including shipping! I received confirmation rigt away, but not untill a day later, Friday around noon, my order was finally processed. Prior to this I started to read the reviews on this site and began to sorely regrett choosing provident based on the numerous negative feedback that go unanswered (vs jm bullion negative reviews that are always responded to). After all of the worry however, I received my shipment Monday at 1:15 Pm!!! Beautiful, brilliant, and CHEAPPPPP!!!! Packaging could have been a little better. That's my only complaint. Will chose provident again, although with hesitation on larger orders. (Their site clearly states this)

-satisfied customer in florida

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
I placed an order with Provident Thursday at 6am. I chose them because their price on many items (I bought a roll of Silver Austrian Phils) was far better than most sites including shipping! I received confirmation rigt away, but not untill a day later, Friday around noon, my order was finally processed. Prior to this I started to read the reviews on this site and began to sorely regrett choosing provident based on the numerous negative feedback that go unanswered (vs jm bullion negative reviews that are always responded to). After all of the worry however, I received my shipment Monday at 1:15 Pm!!! Beautiful, brilliant, and CHEAPPPPP!!!! Packaging could have been a little better. That's my only complaint. Will chose provident again, although with hesitation on larger orders. (Their site clearly states this)

-satisfied customer in florida
Overall rating 
 
4.3
Shipping Time 
 
5.0
Customer Service 
 
4.0
Buying Experience 
 
4.0
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