Provident Metals

http://media.golddealerreviews.com/thumbnail/430x430c/f0/7b/01/provident-metals-11-1410350344.jpg
Provident Metals

Company Overview

 
4.1 (194)

Location

State
Texas
City
Dallas
Address
15850 Dallas Parkway
ZIP
75248

Contact Information

Phone
(800) 313 - 3315

ProvidentMetals.com was built to meet the precious metal investment needs of those in pursuit of an online environment focused on security, service, and affordability. As an industry leading provider of international and domestic bullion, currency, numismatic coins, and other IRA and investment grade metals we are extremely focused on consistent customer satisfaction. 

Our products are available to order 24 hours a day, 7 days a week through our convenient and secure ordering platform, and our products are priced in real time. If you feel more comfortable placing an order over the phone however, call us toll free at (800) 313-3315, Monday - Friday, 8am-6pm CST. We look forward to hearing from you. 

  

FAST & FREE SHIPPING

We offer FREE SHIPPING on orders of $99 or more, anywhere in the US.  If your order subtotal is UNDER $99, we’ll still ship your package for just $5.95 anywhere in the Domestic U.S. When you make a purchase as important to your future as a precious metals investment, you need to be sure your delivery will make it to your door. To that end, we offer discreet shipping labels and take great care to wrap your product for a safe shipment--all packages are shipped fully insured. 

SECURE ONLINE PURCHASING

The security of your personal information is of the utmost importance. Accordingly, Provident Metals offers a multi-layered approach for your protection: a secure shopping cart, high-grade encryption software, and SSL certificate through VeriSign. Trust is important in this business, so we assure you your credit card and personal information is completely safe. We will never sell or trade your information to any third party. Your trust in Provident Metals is supported by industry-leading security and unbeatable customer service.

AFFORDABLE INVESTMENTS

Here at Provident Metals, we are constantly striving to offer the lowest and best prices in the industry on every one of our products. To do so, we built a highly automated ordering system that allows us to keep prices low and in step with the changing market. We know you want to be confident in your purchase, so Provident Metals is here to give you outstanding quality and value.

CUSTOMER SERVICE

Taking care of our customers is the reason Provident Metals exists. When you buy from us, you can be confident you’ll be treated well. We respect your time and your investment, and you can count on our fast, courteous, and comprehensive customer service. Whether you are a long-time customer or new to precious metals, you can be assured that Provident Metals will provide you with great pricing, quality products, fast shipping, and complete satisfaction.

Go to http://www.providentmetals.com/

User reviews

Average user rating from: 194 user(s) View all user reviews

4.1
 
Overall Rating
4.0
 
Shipping Time
4.1
 
Customer Service
4.2
 
Buying Experience
Already have an account?
Ratings (the higher the better)
  • Shipping Time
  • Customer Service
  • Buying Experience
Customer's Experience
Please enter your order ID provided when you made your purchase. It will not be shown on the website but helps to determine the authenticity of the review.
Comments
Please enter the security code.

Order was lost in the mail.

Reviewed by Tim | July 13, 2015

I ordered from this company almost two weeks ago. The order was lost and I have not received it yet.

Customer's Experience

Did You Receive What You Ordered?
No
Would You Purchase From This Dealer Again?
Yes
I ordered from this company almost two weeks ago. The order was lost and I have not received it yet.
Overall rating 
 
2.7
Shipping Time 
 
1.0
Customer Service 
 
4.0
Buying Experience 
 
3.0
Was this review helpful to you? 

Beautiful Product and fast shipping

Reviewed by Andy | July 13, 2015

Great items at good prices. A little bit more expensive than other places but they have the really unique coins. Fast delivery and secure with USPS. Buying amazing silver coins way better price than local shops. Recommend buying.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
Great items at good prices. A little bit more expensive than other places but they have the really unique coins. Fast delivery and secure with USPS. Buying amazing silver coins way better price than local shops. Recommend buying.
Overall rating 
 
4.3
Shipping Time 
 
5.0
Customer Service 
 
4.0
Buying Experience 
 
4.0
Was this review helpful to you? 

Excellent

Reviewed by William Palmer | July 06, 2015

This was my fourth order and I could not be more pleased. USPS was even quick! Bought some of their new Grand Canyon 2 oz. coins and will be buying more. Just no hassles and no problems. What you want in a supplier!

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
This was my fourth order and I could not be more pleased. USPS was even quick! Bought some of their new Grand Canyon 2 oz. coins and will be buying more. Just no hassles and no problems. What you want in a supplier!
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
Was this review helpful to you? 

review feedback

Reviewed by ron guetlein | July 02, 2015

little higher in price and 3 days slower on delivery.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
little higher in price and 3 days slower on delivery.
Overall rating 
 
3.0
Shipping Time 
 
3.0
Customer Service 
 
3.0
Buying Experience 
 
3.0
Was this review helpful to you? 

Excellent

Reviewed by Daniel Ribera | July 01, 2015

My first order with Provident Metals. Website was easy, well-organized, efficient. Cost over spot was low. Delivery was was prompt and secure. Website offers many options. I'll be back.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
My first order with Provident Metals. Website was easy, well-organized, efficient. Cost over spot was low. Delivery was was prompt and secure. Website offers many options. I'll be back.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
Was this review helpful to you? 

Good deals

Reviewed by CML | July 01, 2015

Easy to choose what I wanted and easy to purchase. I opted for the pricier option of paying with a debit card because I wanted my order quicker (a gift) and I was pleased with the shipping time, tracking number, secure packaging, and of course the silver coins themselves. I did shop around and Provident Metals had the best deal for my choice in coins. I will be buying from Provident again in the future certainly.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
Easy to choose what I wanted and easy to purchase. I opted for the pricier option of paying with a debit card because I wanted my order quicker (a gift) and I was pleased with the shipping time, tracking number, secure packaging, and of course the silver coins themselves. I did shop around and Provident Metals had the best deal for my choice in coins. I will be buying from Provident again in the future certainly.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
Was this review helpful to you? 

What you see is what you get

Reviewed by Peter Knepper | June 30, 2015

I had a very enjoyable buying experience with Provident. As a first time Silver buyer I scoured many websites and was surprised how difficult some websites make it to just get a price. Some make you put contact info in first and then before I have even found a price they are calling me. Then I am receiving calls on a daily basis when all I wanted to do was see price and shipping info. With Provident it was all available with no hassle or harassment. I have already made another purchase from them!!! I would recommend Provident!!!!

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
I had a very enjoyable buying experience with Provident. As a first time Silver buyer I scoured many websites and was surprised how difficult some websites make it to just get a price. Some make you put contact info in first and then before I have even found a price they are calling me. Then I am receiving calls on a daily basis when all I wanted to do was see price and shipping info. With Provident it was all available with no hassle or harassment. I have already made another purchase from them!!! I would recommend Provident!!!!
Overall rating 
 
4.7
Shipping Time 
 
4.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
Was this review helpful to you? 

Investor

Reviewed by Jay | June 29, 2015

Excellent experience, fast shipments, great selection.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
Excellent experience, fast shipments, great selection.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
Was this review helpful to you? 

Excellence in Customer Service & Products

Reviewed by Bradley Ryan | June 29, 2015

Always a pleasant and easy experience to invest in collectables and precious metals with PM !!
Loyal Customer,
Bradley Ryan

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
Always a pleasant and easy experience to invest in collectables and precious metals with PM !!
Loyal Customer,
Bradley Ryan
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
Was this review helpful to you? 

Stack it

Reviewed by Bill Walter | June 29, 2015

Good prices,fast service.Will use again soon.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
Good prices,fast service.Will use again soon.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
Was this review helpful to you? 

Awesome prices on bars and rounds

Reviewed by Andy | June 29, 2015

Awesome prices on 10 ounce bars and one oz rounds. Customer service if you have to deal with them is always helpful and follows up with you if there's ever a question. Thank you Provident for doing a great job.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
Awesome prices on 10 ounce bars and one oz rounds. Customer service if you have to deal with them is always helpful and follows up with you if there's ever a question. Thank you Provident for doing a great job.
Overall rating 
 
4.3
Shipping Time 
 
3.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
Was this review helpful to you? 

silver review

Reviewed by Ned Frazee | June 29, 2015

Great price and fast shipping. Thanks!

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
Great price and fast shipping. Thanks!
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
Was this review helpful to you? 

Dependable

Reviewed by Sean | June 29, 2015

I do business with Provident every chance I get. Their prices are competitive and their delivery is accurate. The quality of product and service is the best.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
I do business with Provident every chance I get. Their prices are competitive and their delivery is accurate. The quality of product and service is the best.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
Was this review helpful to you? 

silver silver and more silver

Reviewed by jeff karp | June 29, 2015

I have no complaints about Provident Metals at all. website is incredibly easy to navigate. ordering is very easy, all details are laid out in simple terms. shipping time is quick. most of all - the product I buy is fantastic and keeps me coming back for more. I gladly tell others about PM and I always check PM website 1st for product. no reservations to dealing with PM again. thank you !!!!

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
I have no complaints about Provident Metals at all. website is incredibly easy to navigate. ordering is very easy, all details are laid out in simple terms. shipping time is quick. most of all - the product I buy is fantastic and keeps me coming back for more. I gladly tell others about PM and I always check PM website 1st for product. no reservations to dealing with PM again. thank you !!!!
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
Was this review helpful to you? 

My experience.

Reviewed by Joseph Canell | June 26, 2015

I have now ordered 2 shipments from provident and I have nothing bad to say. The price was right the product arrived within a week and tracking was on spot. Thanks guys great job.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
I have now ordered 2 shipments from provident and I have nothing bad to say. The price was right the product arrived within a week and tracking was on spot. Thanks guys great job.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
Was this review helpful to you? 

PROVIDENT METALS perfect bullion

Reviewed by James and Linda Meyer | June 24, 2015

Fabulous ordering and customer service, however USPS dropped the ball by looping our order through Dallas, TX three times

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
Fabulous ordering and customer service, however USPS dropped the ball by looping our order through Dallas, TX three times
Overall rating 
 
4.7
Shipping Time 
 
4.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
Was this review helpful to you? 

High Quality 10 OZ Prospector Bars

Reviewed by Dan | June 24, 2015

I'm new to silver investing and have been testing the waters with a few different online dealers. But the testing is now over and Provident Metals is my silver dealer of choice. Their over spot prices are consistently lower than the other dealers I've found. I recently took advantage of Providents limited time offer on their 10 oz Prospector Bar at just $0.74 over spot. I ordered 8 of these beauties and couldn't be happier. The quality is outstanding and they were shipped to me in exactly the amount of time Provident promised.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
I'm new to silver investing and have been testing the waters with a few different online dealers. But the testing is now over and Provident Metals is my silver dealer of choice. Their over spot prices are consistently lower than the other dealers I've found. I recently took advantage of Providents limited time offer on their 10 oz Prospector Bar at just $0.74 over spot. I ordered 8 of these beauties and couldn't be happier. The quality is outstanding and they were shipped to me in exactly the amount of time Provident promised.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
Was this review helpful to you? 

Provident Metals IS the People's Bullion Dealer!

Reviewed by Jonathan Richards | June 23, 2015

Provident Metals is a trustworthy and awesome company. They always fulfill an order and if asked they will even get your order to you faster at the lowest cost possible. I really enjoyed receiving this order of poured silver because I think they are unique investments. Provident Metals is simply the best and most reliable company for purchasing precious metals.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
Provident Metals is a trustworthy and awesome company. They always fulfill an order and if asked they will even get your order to you faster at the lowest cost possible. I really enjoyed receiving this order of poured silver because I think they are unique investments. Provident Metals is simply the best and most reliable company for purchasing precious metals.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
Was this review helpful to you? 

Favorite dealer as a buyer and seller

Reviewed by Donald L | June 22, 2015

Over the past 3 years Provident Metals has become my go to dealer for price and service both as a buyer and seller. I will continue to use them for years to come.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
Over the past 3 years Provident Metals has become my go to dealer for price and service both as a buyer and seller. I will continue to use them for years to come.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
Was this review helpful to you? 

Privateer Rounds

Reviewed by Michael Higens | June 22, 2015

Beautiful piece of silver. I liked it so much I bought a couple more.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
Beautiful piece of silver. I liked it so much I bought a couple more.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
Was this review helpful to you? 

purchase review

Reviewed by matthew stephenson | June 22, 2015

awesome . placed many orders and always satisfied

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
awesome . placed many orders and always satisfied
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
Was this review helpful to you? 

I LOVE PROVIDENT METALS

Reviewed by Zach miller | June 22, 2015

Great products at great prices!

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
Great products at great prices!
Overall rating 
 
4.7
Shipping Time 
 
4.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
Was this review helpful to you? 

kokolei11

Reviewed by robert burns | June 15, 2015

I was very pleased with the quality, beauty and fast delivery of my order.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
I was very pleased with the quality, beauty and fast delivery of my order.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
Was this review helpful to you? 

Top-notch service and product

Reviewed by Michael | June 15, 2015

Beautiful Prospector coins shipped quickly and well-packaged. Website is easy to use. Would definitely purchase from Provident again!

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
Beautiful Prospector coins shipped quickly and well-packaged. Website is easy to use. Would definitely purchase from Provident again!
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
Was this review helpful to you? 

Pleased to date

Reviewed by Ross | June 08, 2015

10oz bars and 2oz rounds came delivered in a secure and discreet package. Ordered on a Monday night and were in my hands before lunch that Friday. Very pleased with service and price. More business will be coming their way and have even swayed some friends from their PM dealer.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
10oz bars and 2oz rounds came delivered in a secure and discreet package. Ordered on a Monday night and were in my hands before lunch that Friday. Very pleased with service and price. More business will be coming their way and have even swayed some friends from their PM dealer.
Overall rating 
 
4.3
Shipping Time 
 
5.0
Customer Service 
 
4.0
Buying Experience 
 
4.0
Was this review helpful to you? 

Always A Pleasant Experience

Reviewed by Glenn C | June 06, 2015

Every time I've ordered from Provident Metals I am met with the best prices over spot, really high quality items, fast shipping and great customer service. This kind of excellence is what I've come to expect from the good people at Provident. Many Thanks.
G.C.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
Every time I've ordered from Provident Metals I am met with the best prices over spot, really high quality items, fast shipping and great customer service. This kind of excellence is what I've come to expect from the good people at Provident. Many Thanks.
G.C.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
Was this review helpful to you? 

Mixed Feelings

Reviewed by Joseph Learned | June 04, 2015

Typically, provident metals is a good place to buy coins. My most recent purchase though, i had some issues. My BU pre-1921 Morgan which I ordered for, wasn't like the BU advertised in the pictures. If you looked at one side of the coin (where the eagle is facing) it was black and very toned while on the other side, it looked BU. Seems odd, how can one side be very toned while the other is untoned? My purchase also included 4 other BU coins (1 morgan/1 peace and 2 other foreign) The other 2 morgans were labeled BU while the pre-1921 was not.

I was also short on my $100 face bag of dimes which included a Canadian dime.

Emailed 4 days ago- no response other then that they were going to respond back within 1-2 days which they did not.

Provident is good if you get what you ordered for, but if you don't??? Good Luck, you will need it.

Customer's Experience

Did You Receive What You Ordered?
No
Would You Purchase From This Dealer Again?
Yes
Typically, provident metals is a good place to buy coins. My most recent purchase though, i had some issues. My BU pre-1921 Morgan which I ordered for, wasn't like the BU advertised in the pictures. If you looked at one side of the coin (where the eagle is facing) it was black and very toned while on the other side, it looked BU. Seems odd, how can one side be very toned while the other is untoned? My purchase also included 4 other BU coins (1 morgan/1 peace and 2 other foreign) The other 2 morgans were labeled BU while the pre-1921 was not.

I was also short on my $100 face bag of dimes which included a Canadian dime.

Emailed 4 days ago- no response other then that they were going to respond back within 1-2 days which they did not.

Provident is good if you get what you ordered for, but if you don't??? Good Luck, you will need it.
Overall rating 
 
3.0
Shipping Time 
 
5.0
Customer Service 
 
1.0
Buying Experience 
 
3.0
Was this review helpful to you? 

Great Customer Service

Reviewed by Kenneth Sanders | June 04, 2015

I received my order on time as promised. I received quick feedback to my questions from the company even though I had a very small order. I will continue to purchase precious metals from this company,

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
I received my order on time as promised. I received quick feedback to my questions from the company even though I had a very small order. I will continue to purchase precious metals from this company,
Overall rating 
 
4.7
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
4.0
Was this review helpful to you? 

Silver

Reviewed by Timothy calhoun | June 04, 2015

I ordered twice so far. the first time I ordered I got 8 silver bars then re ordered when I got that for another 14 bars. The reason They are the best to order from is the price. I went all around town and the cheapest I could find over spot for bars was $2 I order on line here and got the product in two days at just cents over spot. Shipping is fre when you order more than $99 worth. They can not be beat as far as price and shipping of your items so that no one knows whats left at your door steps.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
I ordered twice so far. the first time I ordered I got 8 silver bars then re ordered when I got that for another 14 bars. The reason They are the best to order from is the price. I went all around town and the cheapest I could find over spot for bars was $2 I order on line here and got the product in two days at just cents over spot. Shipping is fre when you order more than $99 worth. They can not be beat as far as price and shipping of your items so that no one knows whats left at your door steps.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
Was this review helpful to you? 

Silver Bullion

Reviewed by Keith | June 03, 2015

Hello, I ordered some silver bullion to add to my collection, I was impressed with the smooth transaction on the website, made it very easy to order, I received my order in 3 days,, very nice. I would recommend Provident Metals to anyone for
Gold or Silver purchase.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
Hello, I ordered some silver bullion to add to my collection, I was impressed with the smooth transaction on the website, made it very easy to order, I received my order in 3 days,, very nice. I would recommend Provident Metals to anyone for
Gold or Silver purchase.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
Was this review helpful to you? 

10 magnets and many more to come

Reviewed by Russell Bergstedt | June 03, 2015

I Started ordering at the end of march and I've put it over and orders and I haven't had any problems, and with that I plan on filling my refrigerator full of magnets. I am very happy with this company. I had a few silver eagles with the same mark on each one of them and I was too ignorant and new at collecting coins to realize that it came from the mint customer service was extremely patient and kind with me and I thank them very much. But as a first time buyer in this world of bullion I couldn't be happier with this company.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
I Started ordering at the end of march and I've put it over and orders and I haven't had any problems, and with that I plan on filling my refrigerator full of magnets. I am very happy with this company. I had a few silver eagles with the same mark on each one of them and I was too ignorant and new at collecting coins to realize that it came from the mint customer service was extremely patient and kind with me and I thank them very much. But as a first time buyer in this world of bullion I couldn't be happier with this company.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
Was this review helpful to you? 

perfect every time

Reviewed by Justin | June 03, 2015

I really enjoy provident Metals. I place an order with them about every 2 weeks. Everything I order is always pristine and packaged discretely, which is important since I live in an apartment building and often packages are just dropped at my door.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
I really enjoy provident Metals. I place an order with them about every 2 weeks. Everything I order is always pristine and packaged discretely, which is important since I live in an apartment building and often packages are just dropped at my door.
Overall rating 
 
4.7
Shipping Time 
 
4.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
Was this review helpful to you? 

Outstanding Company

Reviewed by michael bolin | June 02, 2015

I ordered 400 ounces of silver. The silver eagles came in a nice tube, 20 to the tube. That is, all but one tube. It had only 19. I called Provident hoping they would replace the 1 piece I was short, but not really expecting them to. There's no way for me to prove I got 399 ozs instead of 400. The customer service person listened, put me on hold for a bit, then came back on and said they would replace the 1 silver eagle I was short.

Now that's an outstanding company! I'll sure buy from them again and recommend them to my clients. They'll make way more from replacing that short piece than it cost them. Outstanding!

Customer's Experience

Did You Receive What You Ordered?
No
Would You Purchase From This Dealer Again?
Yes
I ordered 400 ounces of silver. The silver eagles came in a nice tube, 20 to the tube. That is, all but one tube. It had only 19. I called Provident hoping they would replace the 1 piece I was short, but not really expecting them to. There's no way for me to prove I got 399 ozs instead of 400. The customer service person listened, put me on hold for a bit, then came back on and said they would replace the 1 silver eagle I was short.

Now that's an outstanding company! I'll sure buy from them again and recommend them to my clients. They'll make way more from replacing that short piece than it cost them. Outstanding!
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
Was this review helpful to you? 

First Round Purchase

Reviewed by Rick Franclemont | June 02, 2015

Decided to purchase rounds, and after searching many places online and making a few small purchases locally I found Provident to be very competitive with an amazing website. Very easy to do business with. I have already recommended to friends.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
Decided to purchase rounds, and after searching many places online and making a few small purchases locally I found Provident to be very competitive with an amazing website. Very easy to do business with. I have already recommended to friends.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
Was this review helpful to you? 

Not Very Happy

Reviewed by brayden A. | May 29, 2015

My father introduced me to this company teaching me about investing in metal. He recived his shipment within 3-5 days! I thought that was awesome and the silver coins looked gorgeous!!! I made an order on 5/22 for some silver of $200 and understood that there was a holiday Monday. I paid right then and there so it would be a quick transaction.
I has been a week and I have not heard anything from provident metals no email, no status of any kind with my shipment. I was just emailed today 5/28 saying my order is being shipped. what?!? a week and now its being shipped?!?! thats ridiculous!!!
Like I said, I did not get any notification on my order about anything being out of stock or a delay. I am very unhappy with this company and I will probably try one more time with them see if they can redeem themselves. Very poor service as I can see and have experience.

Customer's Experience

Did You Receive What You Ordered?
No
Would You Purchase From This Dealer Again?
No
My father introduced me to this company teaching me about investing in metal. He recived his shipment within 3-5 days! I thought that was awesome and the silver coins looked gorgeous!!! I made an order on 5/22 for some silver of $200 and understood that there was a holiday Monday. I paid right then and there so it would be a quick transaction.
I has been a week and I have not heard anything from provident metals no email, no status of any kind with my shipment. I was just emailed today 5/28 saying my order is being shipped. what?!? a week and now its being shipped?!?! thats ridiculous!!!
Like I said, I did not get any notification on my order about anything being out of stock or a delay. I am very unhappy with this company and I will probably try one more time with them see if they can redeem themselves. Very poor service as I can see and have experience.
Overall rating 
 
2.0
Shipping Time 
 
1.0
Customer Service 
 
2.0
Buying Experience 
 
3.0
Was this review helpful to you? 

Love that it's in Dallas, Texas. Can't beat the copper and silver prices.

Reviewed by Benjamin Wilson | May 26, 2015

The best priced dealer. I took a lot of time the first time I purchased precious metals to find the bast price available online and not only does Provident beat all other online prices, they beat my local dealers and coin shops prices too. I only buy silver from Provident and sometimes JM Bullion and Silvertowne WHEN the latter two have sales. If you are a copper or silver investor, Provident is the way to go all day everyday. They sell products such as silver and copper shot and also large copper bars that are hard to find almost anywhere else, especially for the price that Provident offers. Never had trouble ordering either like I have with one of the other two sites. I never buy gold or I'm sure I would have something good to say about those prices too. Nothing but a wonderful buying experience, thank you Provident Metals.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
The best priced dealer. I took a lot of time the first time I purchased precious metals to find the bast price available online and not only does Provident beat all other online prices, they beat my local dealers and coin shops prices too. I only buy silver from Provident and sometimes JM Bullion and Silvertowne WHEN the latter two have sales. If you are a copper or silver investor, Provident is the way to go all day everyday. They sell products such as silver and copper shot and also large copper bars that are hard to find almost anywhere else, especially for the price that Provident offers. Never had trouble ordering either like I have with one of the other two sites. I never buy gold or I'm sure I would have something good to say about those prices too. Nothing but a wonderful buying experience, thank you Provident Metals.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
Was this review helpful to you? 

my very first silver !

Reviewed by john hall | May 26, 2015

it was my very first silver purchase , the bars are beautiful and i plan to order again asap

excellent seller imho - im sight challenged and it all went smooth as could be asked for and i never wondered where my order was or what was going on. even small order is lot for me and i was very concerned but the stress was removed by top shelf communications from this seller

much thanks provident ill be ordering again soon best regards john

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
it was my very first silver purchase , the bars are beautiful and i plan to order again asap

excellent seller imho - im sight challenged and it all went smooth as could be asked for and i never wondered where my order was or what was going on. even small order is lot for me and i was very concerned but the stress was removed by top shelf communications from this seller

much thanks provident ill be ordering again soon best regards john

Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
Was this review helpful to you? 

morgan silver dollars

Reviewed by bill | May 26, 2015

Exactly what I ordered. Fast delivery. Couldn't be happier. Bill

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
Exactly what I ordered. Fast delivery. Couldn't be happier. Bill
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
Was this review helpful to you? 

2015 Libertads

Reviewed by James Marceau | May 26, 2015

Got exactly what i ordered and they arrived very quickly.
The price was also a +.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
Got exactly what i ordered and they arrived very quickly.
The price was also a +.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
Was this review helpful to you? 

pirateers

Reviewed by brandon stroupe | May 26, 2015

Very great company to do business with. Was my first time buying from them and won't be my last

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
Very great company to do business with. Was my first time buying from them and won't be my last
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
Was this review helpful to you? 

Great experiences with Provident Metals

Reviewed by Tim | May 26, 2015

I've been very satisfied with Provident Metals. I have made about half a dozen purchases from them so far and all shipped quickly and were exactly what I ordered. Very happy.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
I've been very satisfied with Provident Metals. I have made about half a dozen purchases from them so far and all shipped quickly and were exactly what I ordered. Very happy.
Overall rating 
 
4.7
Shipping Time 
 
5.0
Customer Service 
 
4.0
Buying Experience 
 
5.0
Was this review helpful to you? 

1st Timer

Reviewed by Wayne | May 21, 2015

Have already ordered again and suspect I will many times. No problems at all.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
Have already ordered again and suspect I will many times. No problems at all.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
Was this review helpful to you? 

great service

Reviewed by Edward Medley | May 19, 2015

I have had a very good transaction. and will do more orders with them

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
I have had a very good transaction. and will do more orders with them
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
Was this review helpful to you? 

First purchase ever from a PM dealer AMAZING

Reviewed by Ben | May 19, 2015

I don't have much money but decided to put an order to provident. I also ordered from one of their competitors. I ordered both on May 7th. Had the package in my hands from provident on the 9th. AMAINGLY fast!!! I couldn't believe it. The other guys...welt...I'm still waiting as of 5/19 as I write this review. You may not have much money but Provident gives you care like a million bucks...Thanks Provident

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
I don't have much money but decided to put an order to provident. I also ordered from one of their competitors. I ordered both on May 7th. Had the package in my hands from provident on the 9th. AMAINGLY fast!!! I couldn't believe it. The other guys...welt...I'm still waiting as of 5/19 as I write this review. You may not have much money but Provident gives you care like a million bucks...Thanks Provident
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
Was this review helpful to you? 

1st TIME BUYER,.WILL BUY FROM AGAIN!!!!!

Reviewed by Jonathon Forward | May 19, 2015

I ordered an assortment of Silver rounds in varies weights from 1/10th of an ounce to a full 1 ounce. My order was very well packed,I couldn't be happier with my purchase and will buy from Provident Metals again in the very near future. My order was for 6 ounces of Silver and That is what I received. Quality was Top Notch and in MS 64+ range. If you have not tried Provident Metals I wholeheartedly recommend you give them a try. And with free shipping you just cant lose.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
I ordered an assortment of Silver rounds in varies weights from 1/10th of an ounce to a full 1 ounce. My order was very well packed,I couldn't be happier with my purchase and will buy from Provident Metals again in the very near future. My order was for 6 ounces of Silver and That is what I received. Quality was Top Notch and in MS 64+ range. If you have not tried Provident Metals I wholeheartedly recommend you give them a try. And with free shipping you just cant lose.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
Was this review helpful to you? 

Success by Provident

Reviewed by GuY | May 15, 2015

The best prices on fractional gold. Enjoy their exclusive Zombucks and other items. Great company to work with. Their shipping times and time to clear cash check transactions are superior. Don't over look these guys. *THUMBS UP*

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
The best prices on fractional gold. Enjoy their exclusive Zombucks and other items. Great company to work with. Their shipping times and time to clear cash check transactions are superior. Don't over look these guys. *THUMBS UP*
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
Was this review helpful to you? 

AWESOME!

Reviewed by Aaron Gammill | May 12, 2015

I greatly enjoyed the shopping experience at Provident Metals. It was so easy to find what I wanted. They also make it possible to fit into any budget. I greatly recommend them and will be doing business with them again.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
I greatly enjoyed the shopping experience at Provident Metals. It was so easy to find what I wanted. They also make it possible to fit into any budget. I greatly recommend them and will be doing business with them again.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
Was this review helpful to you? 

First purchase

Reviewed by Jim stock | May 12, 2015

Great first time order quick, easy and product is exactly what i ordered

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
Great first time order quick, easy and product is exactly what i ordered
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
Was this review helpful to you? 

Provident Metals

Reviewed by Carolyn Clingenpeel | May 11, 2015

Every time I go onto the website I find something new that I just have to have. Most for me but I also find things for my dad too. I always get my orders fast. When I sent in questions I get a response quickly. At the moment I'm getting coins from both the zumbucks & the hercules series.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
Every time I go onto the website I find something new that I just have to have. Most for me but I also find things for my dad too. I always get my orders fast. When I sent in questions I get a response quickly. At the moment I'm getting coins from both the zumbucks & the hercules series.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
Was this review helpful to you? 

One of the best experiences!

Reviewed by Ryan | May 11, 2015

I really liked the design of Provident Metals' bars. I've been eye'ing them for a bit and decided to place an order. All arrived quicker than other orders I've place with other companies. Everything was great! I coudln't have asked for a better experience! Will definitely order from Provident again on my next purchase. Thank you very much.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
I really liked the design of Provident Metals' bars. I've been eye'ing them for a bit and decided to place an order. All arrived quicker than other orders I've place with other companies. Everything was great! I coudln't have asked for a better experience! Will definitely order from Provident again on my next purchase. Thank you very much.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
Was this review helpful to you? 
 
View all user reviews