JM Bullion

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3.5 (241)
77687  
 
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JMBullion.com

Location

State
Texas
City
Dallas
Address
11700 Preston Road Ste 660153
ZIP
75230

Contact Information

Phone
1-800-276-6508

Highly competitive pricing and exceptional customer service are hallmarks of JM Bullion's business model.

Based in Dallas, TX, JM Bullion is an online gold and silver dealer dealing only in the physical market. No metals on account or paper investments are offered. Customer service is JM Bullion's priority and offer support via telephone, chat and email. All transactions are handled with the highest standards of online security. Credit cards accepted.

User reviews View all user reviews

Average user rating from: 241 user(s)

Overall rating 
 
3.5
Shipping Time 
 
3.3  (241)
Customer Service 
 
3.6  (241)
Buying Experience 
 
3.6  (241)
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  • Shipping Time
  • Customer Service
  • Buying Experience
Customer's Experience
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Comments
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I'm a first time customer, very satisfied with order handling, status updates, overall process. I was hesitant as this was my first precious metals purchase. I researched various vendors, including the ones advertising on TV and radio. I checked out websites, read BBB complaints, made inquiring calls to several of the vendors and found some of the complaints were valid in terms of trying to lead the customer. Your customer satisfaction evals seemed pretty good, and you are in Lancaster, PA, and I used to live near there, so I took a chance, and can say I am very satisfied. I will be making additional purchases from JMB in the near term. There is one area that could be considered for improvement. The UPS delivery requires signature. The JMB website could be improved for customers to specify the type of delivery required up front such as 'will call', etc. once notified that the package is ready for delivery. Otherwise UPS will attempt deliveries to the customer during normal working hours. If the delivery is to your home, and everyone is working, this presents a problem and then the customer must get in touch with UPS... and it is time consuming.

Regards,

Richard M Cortellini
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
Reviewed by Richard M Cortellini August 23, 2014

1st time buyer

I'm a first time customer, very satisfied with order handling, status updates, overall process. I was hesitant as this was my first precious metals purchase. I researched various vendors, including the ones advertising on TV and radio. I checked out websites, read BBB complaints, made inquiring calls to several of the vendors and found some of the complaints were valid in terms of trying to lead the customer. Your customer satisfaction evals seemed pretty good, and you are in Lancaster, PA, and I used to live near there, so I took a chance, and can say I am very satisfied. I will be making additional purchases from JMB in the near term. There is one area that could be considered for improvement. The UPS delivery requires signature. The JMB website could be improved for customers to specify the type of delivery required up front such as 'will call', etc. once notified that the package is ready for delivery. Otherwise UPS will attempt deliveries to the customer during normal working hours. If the delivery is to your home, and everyone is working, this presents a problem and then the customer must get in touch with UPS... and it is time consuming.

Regards,

Richard M Cortellini

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
Was this review helpful to you? 
This is the second time that I have purchased gold and silver coins from JM Bullion. Their communication was excellent and kept me well informed of where I was in the process at all times. When the coins arrived, they were well packed and protected. The delivery time was great.

I will definitely keep purchasing my gold and silver coins from JM Bullion.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
Reviewed by Mark Crowl August 21, 2014

Continued Excellent Service

This is the second time that I have purchased gold and silver coins from JM Bullion. Their communication was excellent and kept me well informed of where I was in the process at all times. When the coins arrived, they were well packed and protected. The delivery time was great.

I will definitely keep purchasing my gold and silver coins from JM Bullion.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
Was this review helpful to you? 
I was a bit skeptical at first as their prices were low, no tax, and free shipping. I ordered 200 Buffalo rounds and went through their bank wire process which was a breeze. I put my order in, received excellent communication during the process and 7 days later the silver was setting on my front porch. Excellent service, quality, and price.

I just placed my second order with them today.....Will continue to be a customer
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
Reviewed by Tom August 20, 2014

Silver Round Purchase

I was a bit skeptical at first as their prices were low, no tax, and free shipping. I ordered 200 Buffalo rounds and went through their bank wire process which was a breeze. I put my order in, received excellent communication during the process and 7 days later the silver was setting on my front porch. Excellent service, quality, and price.

I just placed my second order with them today.....Will continue to be a customer

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
Was this review helpful to you? 
I have been wanting to buy some precious metals for a long time and a friend recommended JM Bullion to me. From start to finish this was a very pleasant experience. I recieved the item, before I even thought they were shipped, in a secure manner!! This website exudes professionalism and will do business again. Thanks
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
Reviewed by Chad M August 20, 2014

Solid Transaction/Very Pleased

I have been wanting to buy some precious metals for a long time and a friend recommended JM Bullion to me. From start to finish this was a very pleasant experience. I recieved the item, before I even thought they were shipped, in a secure manner!! This website exudes professionalism and will do business again. Thanks

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
Was this review helpful to you? 
I would like to thank you for the quality service and coins I received . The ease of my transaction, pricing, selection were more than I expected. It is nice to be able to order silver eagles in the quantity that fits my finances. The free shipping is a added bonus to the to the most competitive pricing I have found. Looking forward to buying many more coins from you in the very near future. Donald H.
Overall rating 
 
4.7
Shipping Time 
 
4.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
Reviewed by Donald Henry August 19, 2014

Donald H.

I would like to thank you for the quality service and coins I received . The ease of my transaction, pricing, selection were more than I expected. It is nice to be able to order silver eagles in the quantity that fits my finances. The free shipping is a added bonus to the to the most competitive pricing I have found. Looking forward to buying many more coins from you in the very near future. Donald H.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
Was this review helpful to you? 
I researched companies online. I considered reviews here, BBB, prices, shipping time, and shipping cost. This company has it all. I will continue to buy silver from JMB for years to comre.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
Reviewed by Peter Dumont August 19, 2014

Loyal Customer

I researched companies online. I considered reviews here, BBB, prices, shipping time, and shipping cost. This company has it all. I will continue to buy silver from JMB for years to comre.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
Was this review helpful to you? 
My son and I have been stacking silver and gold for a little while now. Ive always purchased locally but recently decided to start looking on the internet for bullion. My biggest concern was purchasing fake merchandise from a site like ebay. A quick google search brought me to JM Bullion. 5 orders later I have to say that they are a great company! The items i ordered by check arrived within about 7 working days from the time I mailed the check. They were in great shape and exactly as described. The free shipping is a huge plus, but I especially appreciate the new "On Sale Now" category. I've spent hours on the internet looking for the best place to buy my precious metals and can attest that JMB is the only company from which I intend to purchase.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
Reviewed by Jason E August 15, 2014

Great Dealer, Great Products, and Great Prices!

My son and I have been stacking silver and gold for a little while now. Ive always purchased locally but recently decided to start looking on the internet for bullion. My biggest concern was purchasing fake merchandise from a site like ebay. A quick google search brought me to JM Bullion. 5 orders later I have to say that they are a great company! The items i ordered by check arrived within about 7 working days from the time I mailed the check. They were in great shape and exactly as described. The free shipping is a huge plus, but I especially appreciate the new "On Sale Now" category. I've spent hours on the internet looking for the best place to buy my precious metals and can attest that JMB is the only company from which I intend to purchase.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
Was this review helpful to you? 
JM Bullion has exceeded expectations on every order I have placed with them.The Silver Eagles have been flawless,the Canadian Silver Maples have been beautiful. I am a collector and have purchased from several major silver dealers.None has been as consistent as JM Bullion. I highly recommend this dealer for silver coins.

Herbert (Ivan) Thompson
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Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
Reviewed by Herbert August 15, 2014

Silver coins

JM Bullion has exceeded expectations on every order I have placed with them.The Silver Eagles have been flawless,the Canadian Silver Maples have been beautiful. I am a collector and have purchased from several major silver dealers.None has been as consistent as JM Bullion. I highly recommend this dealer for silver coins.

Herbert (Ivan) Thompson
This email address is being protected from spambots. You need JavaScript enabled to view it.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
Was this review helpful to you? 
As a new customer to the gold and silver bullion market I have done tons of research on all the terms and pricing. Finding the best prices over spot can be tricky when there are so many online dealers. JMBullion consistently beats the competitors such as APMEX, Provident Medals, Gainsville coins, Perthmint, ebay, etc. I have searched them all, even when other dealers have lower prices over spot JMBullion still beats them in the end with free shipping on all their orders. I plan to keep JMBullion as my number one gold and silver dealer as long as they keep giving their customers #1 prices and free shipping. I have made 5 separate orders with JMBullion and each time the product came as described on their website, inconspicuously packaged, and completely protected with their packaging. If you are new to the silver gold bullion market or even a seasoned investor I would look no further than JMBullion!
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
Reviewed by Dave August 15, 2014

BEST BULLION DEALER AVAILABLE!

As a new customer to the gold and silver bullion market I have done tons of research on all the terms and pricing. Finding the best prices over spot can be tricky when there are so many online dealers. JMBullion consistently beats the competitors such as APMEX, Provident Medals, Gainsville coins, Perthmint, ebay, etc. I have searched them all, even when other dealers have lower prices over spot JMBullion still beats them in the end with free shipping on all their orders. I plan to keep JMBullion as my number one gold and silver dealer as long as they keep giving their customers #1 prices and free shipping. I have made 5 separate orders with JMBullion and each time the product came as described on their website, inconspicuously packaged, and completely protected with their packaging. If you are new to the silver gold bullion market or even a seasoned investor I would look no further than JMBullion!

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
Was this review helpful to you? 
Customer service is very poor, made several calls enquiring about my order & left voice messages & sent email to them & i did not get any response from them. My bank account shows that cheque was cashed by JM Bullion but to my surprise they cancelled my order & charged me a penalty of $62. Today, I sent them proof my bank cheque cashed by JM Bullion. I will wait & see their response.
Overall rating 
 
1.7
Shipping Time 
 
1.0
Customer Service 
 
1.0
Buying Experience 
 
3.0
Reviewed by sudhakar August 14, 2014

JM Bullion not reliable

Customer service is very poor, made several calls enquiring about my order & left voice messages & sent email to them & i did not get any response from them. My bank account shows that cheque was cashed by JM Bullion but to my surprise they cancelled my order & charged me a penalty of $62. Today, I sent them proof my bank cheque cashed by JM Bullion. I will wait & see their response.

Customer's Experience

Did You Receive What You Ordered?
No
Would You Purchase From This Dealer Again?
No
Owner's reply

Dear Sir: I am very sorry for any bad experiences you had with us. I hope you have been taken care of. If not, please do contact me directly at This email address is being protected from spambots. You need JavaScript enabled to view it. or 800 276 6508 X4000.

Thank you,
Kathy Turner
Customer Service Manager
JMB

Was this review helpful to you? 
I just received my first order from JMB and I am pleased. I went with the debit/credit card payment method and received my order in 3 business days. Everything arrived as I had ordered and was packaged very securely.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
Reviewed by Chris Kozak August 13, 2014

Happy New Customer

I just received my first order from JMB and I am pleased. I went with the debit/credit card payment method and received my order in 3 business days. Everything arrived as I had ordered and was packaged very securely.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
Was this review helpful to you? 
After much diligent research into the "top" online PM dealers (including customer reviews and complaints, BBB & CofC ratings and reports, the companies own "fine print", etc.) I decided to place a small "test" order with JMB recently. A cautious investor by nature (can you tell?) I'm happy to announce a very pleasant buying experience! By all acounts, i.e. Product Quality: Excellent (as advertised)
Price Over Spot: Extremely competitive and resonable plus great weekly special offers, their "HOT DEALS", and generous "progressive quantity discounts"
Packaging: Very satisfactory and discreet
Delivery Time: Acceptable at 16 days (considering "mailed" paper check payment with a weekend invovled and my rural P.O. box in the boonies)
Customer Service: Outstanding (before, during and after the sale)
And last but, definitely not least, FREE SHIPPING on ALL orders with a very fair $100 minimum requirement.
Keep up the good work JMB! I will be a return customer soon and will also refer other stackers!
Best regards, Curtis




Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
Reviewed by Curtis C. August 12, 2014

Happy New Customer!

After much diligent research into the "top" online PM dealers (including customer reviews and complaints, BBB & CofC ratings and reports, the companies own "fine print", etc.) I decided to place a small "test" order with JMB recently. A cautious investor by nature (can you tell?) I'm happy to announce a very pleasant buying experience! By all acounts, i.e. Product Quality: Excellent (as advertised)
Price Over Spot: Extremely competitive and resonable plus great weekly special offers, their "HOT DEALS", and generous "progressive quantity discounts"
Packaging: Very satisfactory and discreet
Delivery Time: Acceptable at 16 days (considering "mailed" paper check payment with a weekend invovled and my rural P.O. box in the boonies)
Customer Service: Outstanding (before, during and after the sale)
And last but, definitely not least, FREE SHIPPING on ALL orders with a very fair $100 minimum requirement.
Keep up the good work JMB! I will be a return customer soon and will also refer other stackers!
Best regards, Curtis




Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
Was this review helpful to you? 
Our experience with JM Bullion was excellent. I can recommend highly doing business with this company. We had ordered some silver with a competitor in April and did not receive the order until July!!! Your company kept me informed of every step and we received our order from JM Bullion just 5 days after my paper check cleared. Excellent communication and and service. Will definitely do business again with your company.

Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
Reviewed by Sherryl August 12, 2014

New Customer

Our experience with JM Bullion was excellent. I can recommend highly doing business with this company. We had ordered some silver with a competitor in April and did not receive the order until July!!! Your company kept me informed of every step and we received our order from JM Bullion just 5 days after my paper check cleared. Excellent communication and and service. Will definitely do business again with your company.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
Was this review helpful to you? 
I have two Grand Daughters, both loved equally. I contribute to the older ones horse back riding lessons, the younger gets silver. This is my third order from JM Bullion, and look forward to many more. Best price, Best customer service and FAST shipping. What more can you ask for?
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
Reviewed by James August 12, 2014

Grand Daughters future

I have two Grand Daughters, both loved equally. I contribute to the older ones horse back riding lessons, the younger gets silver. This is my third order from JM Bullion, and look forward to many more. Best price, Best customer service and FAST shipping. What more can you ask for?

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
Was this review helpful to you? 
My order was delivered very fast indeed and every thing was well wrapped with a nice large easy to read shipping order, thanks.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
Reviewed by Gordon Dennis Turpin August 12, 2014

GOOD ENOUGH FOR A HIGHER RATING

My order was delivered very fast indeed and every thing was well wrapped with a nice large easy to read shipping order, thanks.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
Was this review helpful to you? 
I placed a small order from Jm bullion on aug. 6th and received it on the 9th. Everything was what I ordered and looked great and packaged well. Jm bullion has a new customer for life.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
Reviewed by RB August 12, 2014
Top 10 Reviewer  -   View all my reviews (2)

First order from JM bullion

I placed a small order from Jm bullion on aug. 6th and received it on the 9th. Everything was what I ordered and looked great and packaged well. Jm bullion has a new customer for life.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
Was this review helpful to you? 
I can only speak for us small guys out there. I can afford to put away forty or fifty ounces of silver a year. JM bullion treats us little guys as well as they do the big fish out there. I can't imagine better service. You go on line, select, checkout and bam...a few days later a package arrives. I just don't know how you could do it any better.

Also, I signed up to receive their emails. Every once in a while they have a special going on on silver rounds at great prices under usual spot. I try and snap up a few.

I started with nothing, but now a few years into putting silver away I am getting a pretty hefty chest. I stopped buying from the local jewelry guy completely as JMB just has better consistency. I must be on my fifth or sixth order from them. I guess it's time to bite the bullet and start looking at gold. It's a big jump for us little guys, but I trust JMB and feel I have a partner in my precious metal collecting and investing. I may not be amassing a fortune, but there is a feeling of security knowing that all my eggs, aren't in one financial basket.

Thank you guys for the great service and making us small investors feel welcome.

Tom in Wa. State
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
Reviewed by Tom August 11, 2014

A small investor feedback

I can only speak for us small guys out there. I can afford to put away forty or fifty ounces of silver a year. JM bullion treats us little guys as well as they do the big fish out there. I can't imagine better service. You go on line, select, checkout and bam...a few days later a package arrives. I just don't know how you could do it any better.

Also, I signed up to receive their emails. Every once in a while they have a special going on on silver rounds at great prices under usual spot. I try and snap up a few.

I started with nothing, but now a few years into putting silver away I am getting a pretty hefty chest. I stopped buying from the local jewelry guy completely as JMB just has better consistency. I must be on my fifth or sixth order from them. I guess it's time to bite the bullet and start looking at gold. It's a big jump for us little guys, but I trust JMB and feel I have a partner in my precious metal collecting and investing. I may not be amassing a fortune, but there is a feeling of security knowing that all my eggs, aren't in one financial basket.

Thank you guys for the great service and making us small investors feel welcome.

Tom in Wa. State

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
Was this review helpful to you? 
My first time ordering from jm bullion and as far as Im concerned they have a customer for life. From order to door was only 3 days, it was what I ordered and well packed, the free shipping is a bonus even on my small order of under 200 bucks
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
Reviewed by RB August 10, 2014
Top 10 Reviewer  -   View all my reviews (2)

First time order

My first time ordering from jm bullion and as far as Im concerned they have a customer for life. From order to door was only 3 days, it was what I ordered and well packed, the free shipping is a bonus even on my small order of under 200 bucks

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
Was this review helpful to you? 
Very pleased with the silver round and the great service!!!!!!!!Mrs Stewart
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
Reviewed by Shelby Stewart August 10, 2014

Great service

Very pleased with the silver round and the great service!!!!!!!!Mrs Stewart

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
Was this review helpful to you? 
Very satisfied with all the products and variety that JMB has. Competitive rates and extremely fast delivery. There is something for everyone in all price ranges. I was able to expose my kids to buying precious metals, and they love it! Can't wait to find my next investment with JMB!
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
Reviewed by Elisa Dyer August 10, 2014

Very Happy

Very satisfied with all the products and variety that JMB has. Competitive rates and extremely fast delivery. There is something for everyone in all price ranges. I was able to expose my kids to buying precious metals, and they love it! Can't wait to find my next investment with JMB!

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
Was this review helpful to you? 
I have made 6+ orders from JM Bullion in the last few months and have been delighted with them. I also ordered from 2 other vendors in that time and JM Bullion offered the best balance of price, variety and service. This would have been enough, but they also knocked my socks off with their post order service. I ordered some 90% silver dimes and some were in rough shape. JM Bullion not only responded to my request for assistance on this in less than 24 hours, they made it right through a generous offer to offset these coins with new ones. I will be ordering from no other online vendors.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
Reviewed by Douglas August 07, 2014
Top 500 Reviewer  -   View all my reviews (1)

One Word - Great

I have made 6+ orders from JM Bullion in the last few months and have been delighted with them. I also ordered from 2 other vendors in that time and JM Bullion offered the best balance of price, variety and service. This would have been enough, but they also knocked my socks off with their post order service. I ordered some 90% silver dimes and some were in rough shape. JM Bullion not only responded to my request for assistance on this in less than 24 hours, they made it right through a generous offer to offset these coins with new ones. I will be ordering from no other online vendors.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
Was this review helpful to you? 
My order arrived promptly and was well packaged. Will def. be doing business with them in the future.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
Reviewed by Charlie August 07, 2014

Great Company

My order arrived promptly and was well packaged. Will def. be doing business with them in the future.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
Was this review helpful to you? 
I have dealt with several Silver and Gold Bullion company's and without a doubt JM Bullion is by far the best.I can honestly say they were number 1 the cheapest on all silver in any form.Number 2 my order was complete and just looked AMAZING!.Last but not least and definitely important in my book the time frame from when your money clears till the product is in your hand.I recieved my Coins in 4 days I hadn't even tracked the order yet because I thought more than likely the fourth day it would be processed. To my surprise I check the mail as usual and what do I see but my order..Unbelievable! I had just ordered from a prior company the month before and it took 28days to receive over 2, 000.00 dollars of Coins and then it wasnt complete the rest of my order was on back order that is something I do not like to hear especially when I've already paid for product. This Company is by far the best and I WILL NOT buy from another company!!! This kind of exceptional service is hard to find!!.THANK YOU! and I Commend you on having a A+++ Company and a job well done...
Sincerely,
Joey Patterson
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
Reviewed by Joey L Patterson August 05, 2014

OUTSTANDING SERVICE!!!

I have dealt with several Silver and Gold Bullion company's and without a doubt JM Bullion is by far the best.I can honestly say they were number 1 the cheapest on all silver in any form.Number 2 my order was complete and just looked AMAZING!.Last but not least and definitely important in my book the time frame from when your money clears till the product is in your hand.I recieved my Coins in 4 days I hadn't even tracked the order yet because I thought more than likely the fourth day it would be processed. To my surprise I check the mail as usual and what do I see but my order..Unbelievable! I had just ordered from a prior company the month before and it took 28days to receive over 2, 000.00 dollars of Coins and then it wasnt complete the rest of my order was on back order that is something I do not like to hear especially when I've already paid for product. This Company is by far the best and I WILL NOT buy from another company!!! This kind of exceptional service is hard to find!!.THANK YOU! and I Commend you on having a A+++ Company and a job well done...
Sincerely,
Joey Patterson

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
Was this review helpful to you? 
Ordered 10oz sunshine silver bar on aug 1st and received it on aug 4th. It is exactly as described. This is my first time ordering from JM bullion and I will be ordering from them every month. Very good pricing and free delivery.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
Reviewed by craig August 05, 2014

great service

Ordered 10oz sunshine silver bar on aug 1st and received it on aug 4th. It is exactly as described. This is my first time ordering from JM bullion and I will be ordering from them every month. Very good pricing and free delivery.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
Was this review helpful to you? 
I have made several purchases from JMBullion, and there has never ever been an issue. I know my husband is hooked on JMBullion as well. When, we need customer service they are always there and will answer all our questions, no matter how stupid they might be. My husband and I, have been using JMBullion is last year. Keep up the great job that you doing JMBullion. JMbullion, for my husband and I, are putting customers and customer service first in our eyes.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
Reviewed by Holly Borkus August 05, 2014

Just Customer Service and Customer Support

I have made several purchases from JMBullion, and there has never ever been an issue. I know my husband is hooked on JMBullion as well. When, we need customer service they are always there and will answer all our questions, no matter how stupid they might be. My husband and I, have been using JMBullion is last year. Keep up the great job that you doing JMBullion. JMbullion, for my husband and I, are putting customers and customer service first in our eyes.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
Was this review helpful to you? 
I was a little nervous ordering from them at first because of so some of the reviews on this website. I just received my 3rd order from JM Bullion. I HAVE FOUND THIS COMPANY TO BE FANTASTIC !!! I plan on ordering from them for many years to come.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
Reviewed by MICHAEL B. August 04, 2014

MICHAEL

I was a little nervous ordering from them at first because of so some of the reviews on this website. I just received my 3rd order from JM Bullion. I HAVE FOUND THIS COMPANY TO BE FANTASTIC !!! I plan on ordering from them for many years to come.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
Was this review helpful to you? 
I have been buying metal for a couple years. I originally used a company based in CA but, they were expensive and my financial adviser suggested JMB. Since then, I have bought monster boxes and other amounts of metal from JMB on many, many occasions and have always been impressed with their prices and customer service. I love the fact that I can get the lowest price by sending them a check. I don't like paying $25 at my local bank for a money wire. I also like the fact that the metal is shipped free via the USPS. If I don't happen to be home, I can pick the box up at my local PO. Also, if I am going to be gone and hold my mail, I know the purchase is safe being held at the PO. I have experience with FEDEX and UPS deliveries, it's a hassle to get a missed delivery or set up a special delivery. JMB is fantastic and I will continue to use them. My adult children are also very impressed and pleased with their service.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
Reviewed by Bob August 03, 2014

LTCUSAF

I have been buying metal for a couple years. I originally used a company based in CA but, they were expensive and my financial adviser suggested JMB. Since then, I have bought monster boxes and other amounts of metal from JMB on many, many occasions and have always been impressed with their prices and customer service. I love the fact that I can get the lowest price by sending them a check. I don't like paying $25 at my local bank for a money wire. I also like the fact that the metal is shipped free via the USPS. If I don't happen to be home, I can pick the box up at my local PO. Also, if I am going to be gone and hold my mail, I know the purchase is safe being held at the PO. I have experience with FEDEX and UPS deliveries, it's a hassle to get a missed delivery or set up a special delivery. JMB is fantastic and I will continue to use them. My adult children are also very impressed and pleased with their service.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
Was this review helpful to you? 
I have made several small purchases of silver bullion and each order was processed and promptly delivered. Mast last purchase was for a 100 Oz. bar, which was damaged in transit by the carrier. I brought it JM Bullion's attention and they stated that the silver value is not affected but sent me a $5 coupon to use on next purchase. They also filed a formal complaint with UPS because of the handling of my package. The customer service was quick to act and correspond with me and in in my ooh, that's top hat!!! I have no problem placing further orders with.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
Reviewed by Brian August 03, 2014

Great CUSTOMER SERVICE

I have made several small purchases of silver bullion and each order was processed and promptly delivered. Mast last purchase was for a 100 Oz. bar, which was damaged in transit by the carrier. I brought it JM Bullion's attention and they stated that the silver value is not affected but sent me a $5 coupon to use on next purchase. They also filed a formal complaint with UPS because of the handling of my package. The customer service was quick to act and correspond with me and in in my ooh, that's top hat!!! I have no problem placing further orders with.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
Was this review helpful to you? 
placed a small Silver order. Shipment was timely. great price and quality coins. My first experience and I have dealt with almost all on;line dealers. So far JM Ranked right up at top. Bigger orders to come. Thanks from Idaho
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
Reviewed by Dan Baldwin August 03, 2014

First Order

placed a small Silver order. Shipment was timely. great price and quality coins. My first experience and I have dealt with almost all on;line dealers. So far JM Ranked right up at top. Bigger orders to come. Thanks from Idaho

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
Was this review helpful to you? 
I've been to one Worlds Fair, a picnic and a rodeo, and I think JMB is the best. First of all, the prices are as good or better than any available to me. Secondly, free shipping. Thirdly, paper checks. (The latter two save me about $75 every time I place an order.) And I don't have to wait in line at the bank to do a wire. The product comes USPS as fast or faster than any other company. I have been a regular buyer of metals since the nineties. My last two purchases were from JMB and my future purchases will be as well.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
Reviewed by Steve Smith August 01, 2014

I love this company

I've been to one Worlds Fair, a picnic and a rodeo, and I think JMB is the best. First of all, the prices are as good or better than any available to me. Secondly, free shipping. Thirdly, paper checks. (The latter two save me about $75 every time I place an order.) And I don't have to wait in line at the bank to do a wire. The product comes USPS as fast or faster than any other company. I have been a regular buyer of metals since the nineties. My last two purchases were from JMB and my future purchases will be as well.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
Was this review helpful to you? 
Just a quick thank you for a beautiful item to add to my collection, first time buyer from you and couldn't have asked for a better experience. I ordered on Sunday and received my bar that Wednesday can't get better than that

Thanks.
Jeff
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
Reviewed by Jeffrey Knop August 01, 2014

500g silver bar

Just a quick thank you for a beautiful item to add to my collection, first time buyer from you and couldn't have asked for a better experience. I ordered on Sunday and received my bar that Wednesday can't get better than that

Thanks.
Jeff

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
Was this review helpful to you? 
I ordered a 500 oz monster box on a Saturday. Wired the money the following Monday morning and received the order two days later on Wednesday. The coins were in a sealed Westpoint US Mint box. I received Email updates letting me know where the shipment was at any given time and when to expect delivery.
I couldn't have received better communication or customer service. I was a little apprehensive about the wire transfer but was assured, by phone and a follow up Email that all went well.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
Reviewed by Joel July 26, 2014

First order

I ordered a 500 oz monster box on a Saturday. Wired the money the following Monday morning and received the order two days later on Wednesday. The coins were in a sealed Westpoint US Mint box. I received Email updates letting me know where the shipment was at any given time and when to expect delivery.
I couldn't have received better communication or customer service. I was a little apprehensive about the wire transfer but was assured, by phone and a follow up Email that all went well.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
Was this review helpful to you? 
Received poor customer service...was told that my merchandise was not in stock but clearly stated on their website that it was...Not received my order yet and could not be told when it would be available.
Overall rating 
 
1.0
Shipping Time 
 
1.0
Customer Service 
 
1.0
Buying Experience 
 
1.0
Reviewed by Kevin Rock July 25, 2014

Poor service

Received poor customer service...was told that my merchandise was not in stock but clearly stated on their website that it was...Not received my order yet and could not be told when it would be available.

Customer's Experience

Did You Receive What You Ordered?
No
Would You Purchase From This Dealer Again?
No
Owner's reply

Dear Kevin: I did speak with you regarding your order after our trainee gave you incorrect information, I also understand our live chat associate assisted you. I apologize that your first interaction with us was less than satisfactory. Please do contact me direct, so I may see how we can satisfy your concerns. This email address is being protected from spambots. You need JavaScript enabled to view it. or call 800 276 6508 and ask for me.

Thank you for your business,
Kathy Turner
Customer Service Manager
JMB

Was this review helpful to you? 
I'm new to Silver as an investment and Just started this year. I'm the kind of guy the will do my research before putting money on the line. So once I made my mind up to start stacking I had to find a good source. I looked at many on line sites and read many reviews also searched youtube. I picked JM Bullion and have been very, very happy I did. The web site is very user friendly, no minimum orders, free shipping over $100.00. I have found customer service to be quick to respond. I find the prices to be good. The specials are a great deal. The payment options are nice as well. Credit card payment the orders ship super fast but the premium is higher. I love the pay by check option with the best price. Shipping is a little slower but the order status is easily tracked. Not a issue as we all know we are not flipping this stuff we are it for the long hall.

I plan to use JM Bullion as my main source for gold and silver.
Overall rating 
 
4.3
Shipping Time 
 
3.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
Reviewed by Stephen McIntosh July 24, 2014

Happy to be a customer

I'm new to Silver as an investment and Just started this year. I'm the kind of guy the will do my research before putting money on the line. So once I made my mind up to start stacking I had to find a good source. I looked at many on line sites and read many reviews also searched youtube. I picked JM Bullion and have been very, very happy I did. The web site is very user friendly, no minimum orders, free shipping over $100.00. I have found customer service to be quick to respond. I find the prices to be good. The specials are a great deal. The payment options are nice as well. Credit card payment the orders ship super fast but the premium is higher. I love the pay by check option with the best price. Shipping is a little slower but the order status is easily tracked. Not a issue as we all know we are not flipping this stuff we are it for the long hall.

I plan to use JM Bullion as my main source for gold and silver.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
Was this review helpful to you? 
These 1oz rounds are from the WW !! Engilish ship Wreck in 3 Mile depth. Remelted silver from large silver bars. nice remembrance. Ordered and received within 5 days.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
Reviewed by Lin Flake July 22, 2014

S S Gairsoppa Silver Rounds

These 1oz rounds are from the WW !! Engilish ship Wreck in 3 Mile depth. Remelted silver from large silver bars. nice remembrance. Ordered and received within 5 days.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
Was this review helpful to you? 
The product itself is great. Shipping was not. I ordered my items on July 3rd and tracking information states it wasn't received by the USPS until July 8th. This was supposed to be shipped Priority Mail, yet not packaged four days later? I understand the issue with the July 4 holiday, however, I did not receive word that the package arrived until 14 days later. The USPS was supposed to collect a signature, but they did not. This is dangerous! I recommend customers upgrade shipping to FED EX and use next day and insure their products. I would not use the USPS again. They are the worst!!! JM Bullion should alert customers that their items won't ship until 4 days following a holiday weekend.
Overall rating 
 
3.7
Shipping Time 
 
1.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
Reviewed by Barbara Durant July 20, 2014

Ship it - Risk it

The product itself is great. Shipping was not. I ordered my items on July 3rd and tracking information states it wasn't received by the USPS until July 8th. This was supposed to be shipped Priority Mail, yet not packaged four days later? I understand the issue with the July 4 holiday, however, I did not receive word that the package arrived until 14 days later. The USPS was supposed to collect a signature, but they did not. This is dangerous! I recommend customers upgrade shipping to FED EX and use next day and insure their products. I would not use the USPS again. They are the worst!!! JM Bullion should alert customers that their items won't ship until 4 days following a holiday weekend.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
Owner's reply

Dear Barbara: I am sorry that you had a bad experience with the shipping of your order. Could you contact me direct so we may discuss what occurred? We cover 100% of all the insurance in shipping.

Kathy Turner
This email address is being protected from spambots. You need JavaScript enabled to view it.
Customer Service Manager

Was this review helpful to you? 
Excellent service and beautiful product, received order within 5 business days and it was just what I ordered.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
Reviewed by Rodney L Ellis July 17, 2014

Rodney

Excellent service and beautiful product, received order within 5 business days and it was just what I ordered.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
Was this review helpful to you? 
I ordered a tube of philharmonics and a single libertad from JM Bullion. The company was very attentive. Specifically, Rep Alexander who i dealt with this time, who helped with a small special request i had.

Order was placed, and cleared for shipping immediately. I am very curious how fast it will get here, as I used a credit card.

I recommend this company for middle class investors, as their deal on shipping/low prices are a golden combination.

In past i have found them honest and responsible.

David

PS. order arrived in about 4 days from the time i ordered. well packaged.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
Reviewed by David July 15, 2014
Last updated: July 20, 2014
Top 50 Reviewer  -   View all my reviews (1)

20 Philharmonics and a libertad

I ordered a tube of philharmonics and a single libertad from JM Bullion. The company was very attentive. Specifically, Rep Alexander who i dealt with this time, who helped with a small special request i had.

Order was placed, and cleared for shipping immediately. I am very curious how fast it will get here, as I used a credit card.

I recommend this company for middle class investors, as their deal on shipping/low prices are a golden combination.

In past i have found them honest and responsible.

David

PS. order arrived in about 4 days from the time i ordered. well packaged.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
Was this review helpful to you? 
Ok, so here is the deal. Most every single thing that JM sells is cheaper than any other website you will find. And thats just the price of items. Couple that with free shipping, this website offers a bargain. This company is legit and you will get what you ordered, however...
Don't be shocked when your order doesn't ship, unexpected errors, delays, snarky customer service, unable to change, cancel, locate or track your order. I've ordered from them before and I've learned that the best thing to do is be 100% sure that what you are ordering is what you want! Once you do, put the check in the mail that day then be patient.
Bottom line is this, you can pay extra for a smoother process, better shipping, nicer customer service agents and get your stuff fast or you can have more silver and gold; your choice.
Overall rating 
 
2.7
Shipping Time 
 
2.0
Customer Service 
 
3.0
Buying Experience 
 
3.0
Reviewed by Jamie July 02, 2014

The good and the bad.

Ok, so here is the deal. Most every single thing that JM sells is cheaper than any other website you will find. And thats just the price of items. Couple that with free shipping, this website offers a bargain. This company is legit and you will get what you ordered, however...
Don't be shocked when your order doesn't ship, unexpected errors, delays, snarky customer service, unable to change, cancel, locate or track your order. I've ordered from them before and I've learned that the best thing to do is be 100% sure that what you are ordering is what you want! Once you do, put the check in the mail that day then be patient.
Bottom line is this, you can pay extra for a smoother process, better shipping, nicer customer service agents and get your stuff fast or you can have more silver and gold; your choice.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
Was this review helpful to you? 
I placed my order on Friday morning and it was in my mailbox on Monday morning. I live in the Phoenix, area, and this was really really fast. I ordered Buffalo rounds and they are great.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
Reviewed by Nick V July 01, 2014

Super fast shipping!

I placed my order on Friday morning and it was in my mailbox on Monday morning. I live in the Phoenix, area, and this was really really fast. I ordered Buffalo rounds and they are great.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
Was this review helpful to you? 
JM Bullion is in no hurry to get the metal to your house, but it does get there reliably, and it's good product. I've placed a couple of orders with them, paying with a Western Union money order each time. Unfortunately, they treat it just like a check and claim they need five days for it to "clear." That's a bummer. But as I hold my stuff for years, waiting five extra days is no big deal.

What I do like is the free shipping. No monkey business, price tiers, or being forced to buy select high markeup stuff to get "free" shipping. If you wait until they have a "sale," they are often the most competitive price - and with free shipping, it seals the deal. At regular price they appear merely to build the shipping cost into the product price, though their price on Silver Philharmonics always seems competitive for some reason. Much less expensive than Apmex and just as reliable - though slow. One thing to watch for - make sure the price you are counting on is for the quantity you ordered. On the product overview page they quote a price but don't say "as low as" or anything like that. It's only when you click on the product itself that you see the price for 1-19, 20-99, etc.

Pros: Reliable, no shipping gimmicks, good "sales" prices.
Cons: Slow shipping, not very discrete packaging (the mailman would have to be stupid not to know there is metal in the package).

Bottom line: What are you paying over spot? If they have the best price (including the free shipping) on the product, then there's no reason not to use JM Bullion. You'll get your stuff, and if you can't wait two weeks, then you probably should be trading ETFs instead.
Overall rating 
 
4.0
Shipping Time 
 
2.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
Reviewed by M Winder June 24, 2014

Good dealer. Reliable and no monkey business with shipping

JM Bullion is in no hurry to get the metal to your house, but it does get there reliably, and it's good product. I've placed a couple of orders with them, paying with a Western Union money order each time. Unfortunately, they treat it just like a check and claim they need five days for it to "clear." That's a bummer. But as I hold my stuff for years, waiting five extra days is no big deal.

What I do like is the free shipping. No monkey business, price tiers, or being forced to buy select high markeup stuff to get "free" shipping. If you wait until they have a "sale," they are often the most competitive price - and with free shipping, it seals the deal. At regular price they appear merely to build the shipping cost into the product price, though their price on Silver Philharmonics always seems competitive for some reason. Much less expensive than Apmex and just as reliable - though slow. One thing to watch for - make sure the price you are counting on is for the quantity you ordered. On the product overview page they quote a price but don't say "as low as" or anything like that. It's only when you click on the product itself that you see the price for 1-19, 20-99, etc.

Pros: Reliable, no shipping gimmicks, good "sales" prices.
Cons: Slow shipping, not very discrete packaging (the mailman would have to be stupid not to know there is metal in the package).

Bottom line: What are you paying over spot? If they have the best price (including the free shipping) on the product, then there's no reason not to use JM Bullion. You'll get your stuff, and if you can't wait two weeks, then you probably should be trading ETFs instead.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
Was this review helpful to you? 
I place an order from JM on 5/31/14 and just received that order today 6/19/14. I can't believe that it took that long for them to process and ship my order; I live in Colorado. I will not order from them again. I also placed 2 orders from APMEX days after the one placed with JM an received both orders before JM's arrived. It's very simple; take order, verify payment, ship order.
Overall rating 
 
1.0
Shipping Time 
 
1.0
Customer Service 
 
1.0
Buying Experience 
 
1.0
Reviewed by David Jackson June 20, 2014

Never again

I place an order from JM on 5/31/14 and just received that order today 6/19/14. I can't believe that it took that long for them to process and ship my order; I live in Colorado. I will not order from them again. I also placed 2 orders from APMEX days after the one placed with JM an received both orders before JM's arrived. It's very simple; take order, verify payment, ship order.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
No
Owner's reply

Dear David: I am sorry for any delays on your order. Can you email me direct and I can look into your specific situation? If you could include your order number that would be perfect.

This email address is being protected from spambots. You need JavaScript enabled to view it.

Thanks so much,
Kathy

Was this review helpful to you? 
I placed my order on 6/7/14 and put the check in the mail 6/7/14. At the latest according to the post office they should have received the check no later than 6/12/14. It is now 6/19/14. I will not be forced into paying any late fees what so ever. I have a feeling they are holding the check because my item is not in stock like they say it is. I will contact the billing department tomorrow to see what they can do for me.

I have purchased from Jmbullion 4 times before and the orders went great. This time it is not going so good. I will write back tomorrow after I hear from the billing department.
Overall rating 
 
2.0
Shipping Time 
 
1.0
Customer Service 
 
2.0
Buying Experience 
 
3.0
Reviewed by Jared June 19, 2014

Have not received check after 12 days

I placed my order on 6/7/14 and put the check in the mail 6/7/14. At the latest according to the post office they should have received the check no later than 6/12/14. It is now 6/19/14. I will not be forced into paying any late fees what so ever. I have a feeling they are holding the check because my item is not in stock like they say it is. I will contact the billing department tomorrow to see what they can do for me.

I have purchased from Jmbullion 4 times before and the orders went great. This time it is not going so good. I will write back tomorrow after I hear from the billing department.

Customer's Experience

Did You Receive What You Ordered?
No
Would You Purchase From This Dealer Again?
No
Owner's reply

Dear Jared: I am just checking in with you to see if you need any further assistance. Was there anything I could help you with regarding your order? Please do contact me direct at This email address is being protected from spambots. You need JavaScript enabled to view it.

Thank you,
Kathy

Was this review helpful to you? 
I know JMBullion recently relocated to Dallas, TX. I live in Los Angeles.

I executed a Test Order of some Silver Eagles and Silver Maples with JMBullion on Wed., June 11th with 100% credit card and had the product delivered the following Monday just as promised.

NOTE: they do not email you your tracking info... they direct you to sign into your account to get your tracking information.

All in, their website - their prices - their speed of delivery... all great.

I'll be going back for some mint cases as soon as the next price dip hits!

JMBullion.com is solid.

Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
Reviewed by jha June 18, 2014
Top 10 Reviewer  -   View all my reviews (3)

Excellent Bullion Dealer

I know JMBullion recently relocated to Dallas, TX. I live in Los Angeles.

I executed a Test Order of some Silver Eagles and Silver Maples with JMBullion on Wed., June 11th with 100% credit card and had the product delivered the following Monday just as promised.

NOTE: they do not email you your tracking info... they direct you to sign into your account to get your tracking information.

All in, their website - their prices - their speed of delivery... all great.

I'll be going back for some mint cases as soon as the next price dip hits!

JMBullion.com is solid.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
Was this review helpful to you? 
I have ordered twice from this company and everything went very smoothly on both orders. They seem to be a very professional company and I plan to do business with them again.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
Reviewed by R. Allred June 17, 2014

satisfied customer

I have ordered twice from this company and everything went very smoothly on both orders. They seem to be a very professional company and I plan to do business with them again.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
Was this review helpful to you? 

I am taking time to write this review to let people know of my experience,(something I have never done). I ordered 1000.00 dollars face value of 90% junk silver from JM bullion.I was under the impression that it would come from Pennsylvania as their web site say's they are out of.Since I live on east coast thought turn around would be quicker than other sites on west coast.Problem is they ship out of California.Three weeks later after I sent check they shipped out my coins,took another week to see my coins.Upon opening box which was coming apart at corners, to my surprise they shipped 40% silver instead of the 90% I purchase,( about $10,000.00 difference in price). Called they immediately,they said they would have to check into it and was told it could take a week for them to review tapes of packing dept.WOW!! They told me this happens "quite frequently". At this point I'm thinking I'm dealing with a very poorly run company.Maybe even fraudulent,I called them daily, no answer to problem,finely they find out that I was right. A few more days go by, get sent a 2 day ups label by email to send back 40% silver.tell them I don't feel comfortable shipping back and ask them to refund difference in price between 40% and 90% they said can't do that. they also couldn't refund my money. O.k. not at all happy and I let them know and told them It won't look good for them on the review, they couldn't care less.they wouldn't be able to get away with this if I had paid by credit card, never again!
I drive 40 miles round trip to ship from a approved ship site.Another week goes by calling them,at this point I think they will ship my coins out over night.No they can't do that.have to wait to come cross country again. wait another week!!!
Would I use them again,NO WAY!!!!!! totally unprofessional, after all this I ask to talk to the one in charge, they said impossible. Offered me a $20 dollar coupon good toward next purchase.Like I'm going thru this again,NO WAY!!!!
Do yourself a favor and go to a more reputable dealer.Their just not worth it!
P.S. couldn't make out dates on many of the coins.very poor quality even for junk silver.
D.R.- Maine
Overall rating 
 
1.0
Shipping Time 
 
1.0
Customer Service 
 
1.0
Buying Experience 
 
1.0
Reviewed by D Rioux June 13, 2014

owner


I am taking time to write this review to let people know of my experience,(something I have never done). I ordered 1000.00 dollars face value of 90% junk silver from JM bullion.I was under the impression that it would come from Pennsylvania as their web site say's they are out of.Since I live on east coast thought turn around would be quicker than other sites on west coast.Problem is they ship out of California.Three weeks later after I sent check they shipped out my coins,took another week to see my coins.Upon opening box which was coming apart at corners, to my surprise they shipped 40% silver instead of the 90% I purchase,( about $10,000.00 difference in price). Called they immediately,they said they would have to check into it and was told it could take a week for them to review tapes of packing dept.WOW!! They told me this happens "quite frequently". At this point I'm thinking I'm dealing with a very poorly run company.Maybe even fraudulent,I called them daily, no answer to problem,finely they find out that I was right. A few more days go by, get sent a 2 day ups label by email to send back 40% silver.tell them I don't feel comfortable shipping back and ask them to refund difference in price between 40% and 90% they said can't do that. they also couldn't refund my money. O.k. not at all happy and I let them know and told them It won't look good for them on the review, they couldn't care less.they wouldn't be able to get away with this if I had paid by credit card, never again!
I drive 40 miles round trip to ship from a approved ship site.Another week goes by calling them,at this point I think they will ship my coins out over night.No they can't do that.have to wait to come cross country again. wait another week!!!
Would I use them again,NO WAY!!!!!! totally unprofessional, after all this I ask to talk to the one in charge, they said impossible. Offered me a $20 dollar coupon good toward next purchase.Like I'm going thru this again,NO WAY!!!!
Do yourself a favor and go to a more reputable dealer.Their just not worth it!
P.S. couldn't make out dates on many of the coins.very poor quality even for junk silver.
D.R.- Maine

Customer's Experience

Did You Receive What You Ordered?
No
Would You Purchase From This Dealer Again?
No
Was this review helpful to you? 
Fast and free shipping. Order was packed very well and protected in plastic covers so I keep order in mint condition. I will be ordering from them again.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
Reviewed by David June 13, 2014

Great!

Fast and free shipping. Order was packed very well and protected in plastic covers so I keep order in mint condition. I will be ordering from them again.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
Was this review helpful to you? 
I recieved my order promptly after my check cleared. Great prices and free shipping. I had no problem with my dealings with J M Bullion. I would order from them again.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
Reviewed by The Biz June 12, 2014

Great service great prices

I recieved my order promptly after my check cleared. Great prices and free shipping. I had no problem with my dealings with J M Bullion. I would order from them again.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
Was this review helpful to you? 
We have ordered several times from this company and have had no problems at all. My husband was a little skeptical, but once received the first order, he was sold. The coins are very nice and bright. Customer service is wonderful, as have left other THANK YOU emails and they respond back. We will definitely be doing more business with JM Bullion. Thank you very much.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
Reviewed by Kelly York June 11, 2014

AWESOME! Wonderful, LUV this company.

We have ordered several times from this company and have had no problems at all. My husband was a little skeptical, but once received the first order, he was sold. The coins are very nice and bright. Customer service is wonderful, as have left other THANK YOU emails and they respond back. We will definitely be doing more business with JM Bullion. Thank you very much.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
Was this review helpful to you? 
Five days, good price for me i thought and pretty bars on the couch.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
Reviewed by j snyder June 10, 2014

good deal

Five days, good price for me i thought and pretty bars on the couch.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
Was this review helpful to you? 
 
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