Bullion Direct

I have used BD on many occasions and have never had one single problem with them. I have used checks and wires both selling and buying.

Not happy with bullion direct. When you try to take delivery of items you purchased, you end up waiting and waiting. In fact I am still waiting for some silver I purchased. Stay away from this dealer. Looks like a ponsi scheme to me.

I have dealt with Bullion Direct for 2 years now, and have never had any issue at all. Be it selling or buying, great service. Be it receiving or shipping product, flawless. I also wait until I have a build up of product before I ship. It saves money. Good prices and always has the product. Have done several product draws and withdraws, all went very well.

I've transacted with them numerous times and all went smoothly. Prices are a tiny bit high on silver and unreasonably high for gold, but shipping and handling is very reasonable. I tried their exchange once, but thought their commission was unreasonably high.

I have bought some silver through them and found the exchange a very cool and exclusive concept. It is the NYSE of precious metals. I have yet to receive my orders but they have been around long enough to know it is not a scam. There website is down today however 9/23/11 and silver has taken a dive. I am wondering if they are afraid of selling a bunch of there catalog silver at these low prices while expecting the prices jump back quickly.

Works well, its an exchange and not a typical store/broker. You can put your price in and wait until someone excepts your price.
Commission is low.
They let you send a check for payment, no need for pricey wires for each trade. You can also send in a wire beforehand.
You can store for free or ship one purchase or groups which helps keep costs down and the cost to ship fedex is relatively cheap and well packed.
It does take a while to release shipments.

The negative reviews on this site are from people that don't know how to buy from BDirect. They're cheaper than pretty much everyone else. Best way to save as much $$ as you can. Buy and STORE in your portfolio until you have enough built up to draw from. It is incredibly expensive and impractical to buy 1 or 2 pieces and ship immediately.

If you purchase and store in your portfolio, you pay NO handling costs or mark ups. Once you have a decent amount of inventory built up, do a product draw. It only cost me about $20 to have BDirect ship me around 200 ounces of AG.

This is the worst place for shopping gold
and they will take atleast 20 business days to ship ,They dont even have a contact phone and all the support they do using chat(Till 2PM EST) and email.There
support also worst and dont buy from these guys, I already placed a 2 ounce gold order and waiting i dont know when i will recieve,Please be carefull with these guys.

I have to wait forever for my order and I still have not gotten it. I hope it is not a scam.

decent prices but really bad customer service. My motto is the quality (of product AND service) is remembered long after the price is forgotten.

Very expensive shipping and handling. I bought a 1/2 ounce gold eagle for $720, they charged me $45 for S/H. Too expensive. Provident is much cheaper.

I have been doing business with Bullion Direct for almost 4 years and I have never had a problem.
Good prices and good selection...I have bought and sold...not an issue.
Like the other guy said...if you build your account up...then seek a product draw..that's the way to minimize the Shipping and handling...I would also recommend Bullion Direct

I have had experience both buying and selling from Bullion Direct. All transactions have gone off without a hitch. I shopped around, and they offered the best prices, both buying and selling. I would highly recommend Bullion Direct.

Fair prices and a reasonable platform. however, VERY BAD, SLOW and UNPROFESSIONAL customer service.

If you would like to take delivery of the metals purchased be prepared to wait and wait and wait. Most of the savings have been eaten up though 'shipping & handling'.

You get what you pay for, in this case, maybe not.

Great to do business with. Great company.

Very disappointed. They do not have published min/max benchmarks for buying/selling submissions. Will not accept sell orders w/o responding with a reason. Consequently, your product (silver 100 oz. bars) remain in their custody and no way to retrieve or sell them.

They offer no customer service other than tel# with ans. service; the messages left they do not return. Multiple e-mails to BD were ignored and got no response.

Deals can be found on their nucleo. Fair pricing on their catalog page. Shipping is very reasonable if you keep your purchases in your portfolio until you have accumulated enough. Delivery time has been satisfactory.