Northwest Territorial Mint

I ordered some Canadian Silver Maples from them in December. The rep was pleasant, and when I asked if there were any downsides to buying from them instead of one of the other “big” companies (e.g. APMEX, Kitco, etc), he was honest and said “we have long wait times for delivery”.

I've placed a dozen gold orders with these people. Delivery is always late, often months late. I suspect when bullion prices go down they delay delivery, waiting for the customer to get frustrated and cancel. Then they refund the lower bullion price, making a profit by failing to perform. I've waited 117 days for my latest order and demanded the refund they say I'm entitled to. I'm out $51,000 and still waiting.

I have had 3 transactions with NWTM and have found them to be great to work with. Sometimes the shipments were slow but they told me they would be.
Always arrived within their guidelines and always just what I ordered.

Really nobodyatall? You are giving a company a 1/5 review because you have to wait an extra week for delivery?

You lost contracts? Why are you making contracts with people until you have the physical silver on hand? It's like selling silver certificates to people without the actual silver.

I'm a US Sailor deploying to Afghanistan. There is a 3 month wait period at this time to receive my Silver which means I'll already be deployed by the time it's ready to be sent. I explained this to the guy on the phone and NWTM will hold my Silver for me free of charge while deployed and have it shipped me immediately upon return. I believe that kind of customer service is incredible.

I give them a 4/5 because of the wait period which means I'll have to get my Silver after I return from Afghanistan, but this was all explained and worked out on the phone BEFORE I made my purchase. I was not surprised. I couldn't find a more trusted dealer with a shorter wait period and the prices + quality that NWTM guarantees.

made one big purchase from NWTM back in 2008
excellent product! slow shipping, but when i got my Silver
I was way to happy to care anymore!
there NWTM rounds are well known and easly resold to local coin shops
buy with confidence

This is a review on NWTM and the comments made by nobodyatall on Jan.29,2011 concerning NWTM and our business Stagg's Inc. Stagg's Inc. customers are never told where their product is coming from so nobodyatall's comment linking their order to NWTM has no merit or validity. What does have validity is the order was completed a week late with delivery from Stagg's Inc. though product was delivered at four different times during the month to try and make this order work for this customer. Customers who are not comfortable if an order is not exactly on time would be wise to NOT purchase precious metals unless they buy 'live product' placed right in front of them. In early 2008 it was not uncommon for silver orders with all companies taking upwards to 2-3 months for delivery. With regards to Northwest Territorial Mint I find them to be an excellent company overall but it would be nice if they were located in our state captial Olympia, WA and not quite so competively close.

I called them because they were listed on the US Mint's list of dealers and they are near where my sister lives. They would not proceed until they were sure I understood the terms and the transaction. Their package was well packaged, and I was able to track it on its way.

The people here are a pleasure to speak with on the phone, and even nicer in person. I love their silver, too, which they make themselves.

I can only write that I have always been treated well. There has been one delay in
getting the order to me, but it was not too long considering the volume of orders they must be receiving now. I would give them an A- grade and would use them again.

Stay away! They are all smiles when selling to you, but when it comes to buying it back all the customer service goes out the window. I was treated with absolute contempt when attempting to sell their own silver back to them.

I do NOT trust these guys one single bit. I bought 919 silver rounds from Northwest T.Mint through a coin dealer in Kent Wa. I really trust the dealer. Staggs coins are THE MOST HONEST PEOPLE on this planet. Staggs was told no more than than 3 wks. wait for delivery. Guess again. Now I.m told 4 wks. I'm sure this parade will go on and on as I.ve heard from others. All bull. MY wife & I counted on this delivery date for our bussiness. We lost several contracts because of the B.S. Needless to say I'm very angry and plan to take other steps now that we have these losses. Out of five stars I'd give them a fraction of one. Stay AWAY folks!!