Swiss America

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Swiss America

Company Overview

 
3.0 (6)

Location

State
Arizona
City
Phoenix
Address
15018 N Tatum Blvd
ZIP
85032

Contact Information

Phone
(800) 289-2646

User reviews

Average user rating from: 6 user(s)

3.0
 
Overall Rating
3.8
 
Shipping Time
2.7
 
Customer Service
2.5
 
Buying Experience
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Ratings (the higher the better)
  • Shipping Time
  • Customer Service
  • Buying Experience
Customer's Experience
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Comments
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Beware Swiss America

Reviewed by Robert Boyet | September 07, 2022

Never buy from Swiss America. I lost to their selling me numismatic coins at a great spread even as I insisted I only wanted to protect my retirement, not make money on it. I trusted "home boy" Pat Boone believing him to be an honest Christian. Swiss America broker Thomas Schultz did the dirty deed back in 2012. I worked 20 years for a retirement account and lost at least 20% or more going back to silver eagles as I first wanted but was persuaded out of because I trusted the company. Don't you make that mistake!

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
No
Never buy from Swiss America. I lost to their selling me numismatic coins at a great spread even as I insisted I only wanted to protect my retirement, not make money on it. I trusted "home boy" Pat Boone believing him to be an honest Christian. Swiss America broker Thomas Schultz did the dirty deed back in 2012. I worked 20 years for a retirement account and lost at least 20% or more going back to silver eagles as I first wanted but was persuaded out of because I trusted the company. Don't you make that mistake!
Overall rating 
 
1.7
Shipping Time 
 
3.0
Customer Service 
 
1.0
Buying Experience 
 
1.0
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Stay Away

Reviewed by Diane Guth | April 29, 2020

We would never buy from Swiss America again nor would we recommend them. My husband and I researched buying gold and asked a lot of questions since we were buying a significant amount. We were heavily persuaded to buy numismatic coins for reasons we later learned were absolutely false. In addition, we paid an exorbitant spread for our coins. We felt very taken by Swiss America and even more disappointed that they were "highly recommended" by the Christian Broadcast Network (CBN). HUGE DISAPPOINTMENT and HIGHLY REGRET OUR PURCHASE. Stay away from Swiss America.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
No
We would never buy from Swiss America again nor would we recommend them. My husband and I researched buying gold and asked a lot of questions since we were buying a significant amount. We were heavily persuaded to buy numismatic coins for reasons we later learned were absolutely false. In addition, we paid an exorbitant spread for our coins. We felt very taken by Swiss America and even more disappointed that they were "highly recommended" by the Christian Broadcast Network (CBN). HUGE DISAPPOINTMENT and HIGHLY REGRET OUR PURCHASE. Stay away from Swiss America.
Overall rating 
 
2.0
Shipping Time 
 
4.0
Customer Service 
 
1.0
Buying Experience 
 
1.0
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Gain knowledge first before buying!

Reviewed by Greg | April 04, 2014
Last updated: January 29, 2016

I started purchasing gold and silver to protect my assets from a devalued US dollar. I purchased from swiss america and was steered into buying numismatic coins that would do nothing to protect from inflation. It wasn't until I read a excellent article by Peter Schiff where he explained in detail the differences in numismatic coins and bullion. Mr Schiff called numismatic coins fools gold.. I gained knowledge from him, many others and countless articles. Something swiss america never did! Who would want numismatic coins in a bad economy with the outcome unknown? Who would want numismatic coins ,a stamp collection, paintings to barter with if the $ collapses ??? With this knowledge I then contacted swiss america to dump these numismatic coins and to their credit, they took them back no problem but when the broker told me I'm making a big mistake, I responded I want protect my assets, life savings in this age of devalued dollar and inflation with bullion not a stamp collection in numismatic coins! The swiss america broker went silent on the phone!

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
No
I started purchasing gold and silver to protect my assets from a devalued US dollar. I purchased from swiss america and was steered into buying numismatic coins that would do nothing to protect from inflation. It wasn't until I read a excellent article by Peter Schiff where he explained in detail the differences in numismatic coins and bullion. Mr Schiff called numismatic coins fools gold.. I gained knowledge from him, many others and countless articles. Something swiss america never did! Who would want numismatic coins in a bad economy with the outcome unknown? Who would want numismatic coins ,a stamp collection, paintings to barter with if the $ collapses ??? With this knowledge I then contacted swiss america to dump these numismatic coins and to their credit, they took them back no problem but when the broker told me I'm making a big mistake, I responded I want protect my assets, life savings in this age of devalued dollar and inflation with bullion not a stamp collection in numismatic coins! The swiss america broker went silent on the phone!
Overall rating 
 
1.7
Shipping Time 
 
3.0
Customer Service 
 
1.0
Buying Experience 
 
1.0
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Great company

Reviewed by Terry | December 14, 2012

I have made two purchases from this outstanding company. Their customer service and advice is off the charts. As far as purchasing newmismatic coins go, it seems the most sensible purchase for those who don't want big brother knowing how much they have invested. I would recommend this company to anyone who has a desire to protect a portion of his wealth. Buy back guarantee is a great bonus as well. Can't go wrong with these guys.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
I have made two purchases from this outstanding company. Their customer service and advice is off the charts. As far as purchasing newmismatic coins go, it seems the most sensible purchase for those who don't want big brother knowing how much they have invested. I would recommend this company to anyone who has a desire to protect a portion of his wealth. Buy back guarantee is a great bonus as well. Can't go wrong with these guys.
Overall rating 
 
4.7
Shipping Time 
 
4.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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got sold numismatic

Reviewed by steve | December 11, 2012

made my first two purchases through them, good service, good help desk, good shipping, the downside was i was new to purchasing gold and got sold on the idea of buying numismatic coins (entirely my fault i should have done more research and made myself more sales pitch resistant) not a bad company but their business model is making pitches for numismatic coin collecting sales. their advice on what is and isn't a good investment is biased to making that sale.. otherwise i was happy with them...

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
made my first two purchases through them, good service, good help desk, good shipping, the downside was i was new to purchasing gold and got sold on the idea of buying numismatic coins (entirely my fault i should have done more research and made myself more sales pitch resistant) not a bad company but their business model is making pitches for numismatic coin collecting sales. their advice on what is and isn't a good investment is biased to making that sale.. otherwise i was happy with them...
Overall rating 
 
3.0
Shipping Time 
 
4.0
Customer Service 
 
3.0
Buying Experience 
 
2.0
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Good

Reviewed by Richard Dilcher | March 24, 2011
Last updated: January 29, 2016

Three purchases - delivered as promised.
Received godd advice from broker - will purchase again.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
Three purchases - delivered as promised.
Received godd advice from broker - will purchase again.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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