APMEX

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168 results - showing 51 - 100
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Ordering 
 

Great Beginner Experience!

Reviewed by Mike Sutton | December 14, 2015

I am a beginner when it comes to investing in precious metals so I did a lot of research beforehand. A colleague used Apmex in the past and recommended them. I found a lot of good reviews and found their prices to be fair. The selection was great and I ended up getting exactly what I wanted. I received my products quickly and was very happy with the quality. Thanks for making this process easy and hassle free for a beginner. Will definitely be doing more business with Apmex!

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
I am a beginner when it comes to investing in precious metals so I did a lot of research beforehand. A colleague used Apmex in the past and recommended them. I found a lot of good reviews and found their prices to be fair. The selection was great and I ended up getting exactly what I wanted. I received my products quickly and was very happy with the quality. Thanks for making this process easy and hassle free for a beginner. Will definitely be doing more business with Apmex!
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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Beautiful coin

Reviewed by Gregory | December 13, 2015

The Silver Libertad is a truly beautiful coin, I like how it comes in protective plastic, perfect for long-term preservation. Now that the economy is in the crapper, buying precious metals is a sound strategy in dire times.

I like hot fast the order was processed and delivered. I also showed the coin to a local dealer and he told me it was the real deal. Well done!

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
The Silver Libertad is a truly beautiful coin, I like how it comes in protective plastic, perfect for long-term preservation. Now that the economy is in the crapper, buying precious metals is a sound strategy in dire times.

I like hot fast the order was processed and delivered. I also showed the coin to a local dealer and he told me it was the real deal. Well done!
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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Great Experience..!!

Reviewed by jenny cameron | December 12, 2015

I've been looking to begin invest in basic precious metals as an inflation hedge. I've spent considerable time comparing the most visible online brokers, including other well-respected, long-established businesses. APMEX won. Highly recommended to Everyone..!!
5 star from my side..

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
I've been looking to begin invest in basic precious metals as an inflation hedge. I've spent considerable time comparing the most visible online brokers, including other well-respected, long-established businesses. APMEX won. Highly recommended to Everyone..!!
5 star from my side..
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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Very happy with the great service

Reviewed by Cece | December 12, 2015

My family has been using APMEX for a long time when it comes to buying silver coins. They are trust-worthy and they always take the time to answer all my questions before I make my purchase for each coin. Overall, they have great service and I will keep coming back!

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
My family has been using APMEX for a long time when it comes to buying silver coins. They are trust-worthy and they always take the time to answer all my questions before I make my purchase for each coin. Overall, they have great service and I will keep coming back!
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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Best in class

Reviewed by Wayne | December 12, 2015

APMEX is the best place to buy precious metals online. I always get my order within 2 days. Other dealers sometimes take weeks because they don't have items in stock. APMEX is always going above and beyond and i feel like they care about mw as a customer.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
APMEX is the best place to buy precious metals online. I always get my order within 2 days. Other dealers sometimes take weeks because they don't have items in stock. APMEX is always going above and beyond and i feel like they care about mw as a customer.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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Cross your fingers that you get what you ordered

Reviewed by Patrick R | December 06, 2015

I ordered two MS64 PCGS Morgan Silvers Dollars and received a 40th anniversary Eisenhower coin and a 1923 MS63 Peace Dollar.
I called APMEX the morning after receiving the wrong coins and was told that the return department had to investigate and would get back to me (like that's my problem?). A couple of hours later I received a message that the investigation determined that the mistake was due to human error (Duh!) and that I would be receiving an email with a RMA shipping label. 4-5 hours later I received the email with the label and instructions. I mail the incorrect coins back the following morning. USPS delivered the package on Monday Nov 30th. Apmex did not update me that they had received so I called them late Tues AM 12/1. They said it was received but had to process it and that I would get an email with more info. Received an email Tues pm stating that they had received the package but that it would take 3-5 days to process it (must of had a ton of returns). Late Friday 12/4 I received an email that they had processed my return and that the two Morgan coins were not available and would refund my money. ( I checked the website and one of the two coins was still showing available?) Bottom-line cross your fingers that your order is done correctly or go through the frustrating and lengthy return process described above. Good luck.

Customer's Experience

Did You Receive What You Ordered?
No
Would You Purchase From This Dealer Again?
No
I ordered two MS64 PCGS Morgan Silvers Dollars and received a 40th anniversary Eisenhower coin and a 1923 MS63 Peace Dollar.
I called APMEX the morning after receiving the wrong coins and was told that the return department had to investigate and would get back to me (like that's my problem?). A couple of hours later I received a message that the investigation determined that the mistake was due to human error (Duh!) and that I would be receiving an email with a RMA shipping label. 4-5 hours later I received the email with the label and instructions. I mail the incorrect coins back the following morning. USPS delivered the package on Monday Nov 30th. Apmex did not update me that they had received so I called them late Tues AM 12/1. They said it was received but had to process it and that I would get an email with more info. Received an email Tues pm stating that they had received the package but that it would take 3-5 days to process it (must of had a ton of returns). Late Friday 12/4 I received an email that they had processed my return and that the two Morgan coins were not available and would refund my money. ( I checked the website and one of the two coins was still showing available?) Bottom-line cross your fingers that your order is done correctly or go through the frustrating and lengthy return process described above. Good luck.
Overall rating 
 
2.7
Shipping Time 
 
4.0
Customer Service 
 
3.0
Buying Experience 
 
1.0
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slow shipping

Reviewed by robert hahn | November 25, 2015

slow shipping.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
No
slow shipping.
Overall rating 
 
2.7
Shipping Time 
 
2.0
Customer Service 
 
3.0
Buying Experience 
 
3.0
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An A1 Solid Trustworthy Seller

Reviewed by Marjorie Wass | September 25, 2015

I am very happy with APMEX. They never fail to please, offering competitive prices and quick shipment (that is unless I order and pay with a check and I totally get the wait time for funds clearing and have done that way to get best price). I have to say I have purchased from other sellers (rarely) and constantly compare for best price but APMEX very often is the leader of the pack and I love buying from them. Never, never disappointed with any item I purchase both in quality, care in packaging, delivery. They stand out as one of the best of the best. A company that I completely love and trust. I have had no need to contact customer service however if I got less than expected from a CS Rep... Supervisors are always available. I know things would be handled fairly, because I expect it.
If they were a “Heavy Metal Band” instead of a precious metal company, I would have to choose MetallicA - because they “Rock!
P.S. I am a over 65, so I had to look that one up! Thanks APMEX for making me feel like a valued customer,

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
I am very happy with APMEX. They never fail to please, offering competitive prices and quick shipment (that is unless I order and pay with a check and I totally get the wait time for funds clearing and have done that way to get best price). I have to say I have purchased from other sellers (rarely) and constantly compare for best price but APMEX very often is the leader of the pack and I love buying from them. Never, never disappointed with any item I purchase both in quality, care in packaging, delivery. They stand out as one of the best of the best. A company that I completely love and trust. I have had no need to contact customer service however if I got less than expected from a CS Rep... Supervisors are always available. I know things would be handled fairly, because I expect it.
If they were a “Heavy Metal Band” instead of a precious metal company, I would have to choose MetallicA - because they “Rock!
P.S. I am a over 65, so I had to look that one up! Thanks APMEX for making me feel like a valued customer,
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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2400$ order blown over the 2$ item.

Reviewed by Bill | September 14, 2015

I received a beautiful trio of gold ducats, a stunning 1 ounce gold proof libertad, and my long desired 20 Peso gold coin.
All very nice, as expected, packed perfectly, etc.
On website when ordering, link for "correct direct fit airtite" displayed on coin page. I added this exact direct link airtite for my 20 Peso.
It doesn't fit. Customer service (after 8 minute hold) refused to send correct size. Said it "has to be reviewed in shipping dept as a claim and in 3 to 6 days you will get an answer".
I will buy the correct airtite at my local coin shop. I will not use APMEX again, as the CS rep made clear that "ordering the wrong size isn't our fault". Um, your link, your problem.
All it would have taken was "Opps, sorry, we will drop the right one in the mail instead of "we shall review and consider..."
Wrong answer. Bill H , Florida USA

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
No
I received a beautiful trio of gold ducats, a stunning 1 ounce gold proof libertad, and my long desired 20 Peso gold coin.
All very nice, as expected, packed perfectly, etc.
On website when ordering, link for "correct direct fit airtite" displayed on coin page. I added this exact direct link airtite for my 20 Peso.
It doesn't fit. Customer service (after 8 minute hold) refused to send correct size. Said it "has to be reviewed in shipping dept as a claim and in 3 to 6 days you will get an answer".
I will buy the correct airtite at my local coin shop. I will not use APMEX again, as the CS rep made clear that "ordering the wrong size isn't our fault". Um, your link, your problem.
All it would have taken was "Opps, sorry, we will drop the right one in the mail instead of "we shall review and consider..."
Wrong answer. Bill H , Florida USA
Overall rating 
 
3.0
Shipping Time 
 
5.0
Customer Service 
 
1.0
Buying Experience 
 
3.0
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Go somewhere else

Reviewed by jim | September 02, 2015

Round was not available until September 4th, nowhere in the description does it have an "out of stock". You see the out of stock once you pay for it. I tried to cancel my order but they charge a $35 dollar cancellation fee, plus any market loss. Worst company, better off going with someone else. I will NEVER order from them again.

Customer's Experience

Did You Receive What You Ordered?
No
Would You Purchase From This Dealer Again?
No
Round was not available until September 4th, nowhere in the description does it have an "out of stock". You see the out of stock once you pay for it. I tried to cancel my order but they charge a $35 dollar cancellation fee, plus any market loss. Worst company, better off going with someone else. I will NEVER order from them again.
Overall rating 
 
1.0
Shipping Time 
 
1.0
Customer Service 
 
1.0
Buying Experience 
 
1.0
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one of the worst!!!

Reviewed by David S | August 29, 2015

It's not a way to treat new customers! I used my credit Card for transaction. Couple hours later, I checked my order, it was declined. I called my credit card, transaction went through. Now they took money and declined my order. I ordered from many different companies before, never had this experience! Poor unreliable customer service!

Customer's Experience

Did You Receive What You Ordered?
No
Would You Purchase From This Dealer Again?
No
It's not a way to treat new customers! I used my credit Card for transaction. Couple hours later, I checked my order, it was declined. I called my credit card, transaction went through. Now they took money and declined my order. I ordered from many different companies before, never had this experience! Poor unreliable customer service!
Overall rating 
 
1.0
Shipping Time 
 
1.0
Customer Service 
 
1.0
Buying Experience 
 
1.0
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Positive selling experience

Reviewed by Philip | August 11, 2015

I contacted APMEX to sell a 100gr. Credit Suisse gold bullion in August 2015. The transaction over the phone was quick and easy. The offer I got was better than other offers I previously had. We confirmed the transaction over the phone, I received a confirmation mail and shipped the bullion on USPS. I received the check in about a week. Everything went smooth.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
I contacted APMEX to sell a 100gr. Credit Suisse gold bullion in August 2015. The transaction over the phone was quick and easy. The offer I got was better than other offers I previously had. We confirmed the transaction over the phone, I received a confirmation mail and shipped the bullion on USPS. I received the check in about a week. Everything went smooth.
Overall rating 
 
4.7
Shipping Time 
 
4.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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Great company

Reviewed by John | July 29, 2015

Great shipping and customer service. Easy to deal with over the phone or email

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
Great shipping and customer service. Easy to deal with over the phone or email
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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ok

Reviewed by Jo | June 27, 2015

Very quick shipping. Everything was good except the pre-21 morgan which looks like it was cleaned....

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
Very quick shipping. Everything was good except the pre-21 morgan which looks like it was cleaned....
Overall rating 
 
4.0
Shipping Time 
 
5.0
Customer Service 
 
4.0
Buying Experience 
 
3.0
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One of the best

Reviewed by Asa Scotts | June 12, 2015

I made a mistake in my check payment to them and they allowed me to make the difference on my credit card without a fee. They waited a reasonable amount of time for the check to clear their banking system which is good for their protection. Some reviewers here don't understand that when you see the check cashed in your statement it can still take a number of days to clear the merchants banking system. Order was well packed, sent promptly, and no indication that is was from a metals dealer. The couple of times I had to contact them they were professional, very polite and helpful.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
I made a mistake in my check payment to them and they allowed me to make the difference on my credit card without a fee. They waited a reasonable amount of time for the check to clear their banking system which is good for their protection. Some reviewers here don't understand that when you see the check cashed in your statement it can still take a number of days to clear the merchants banking system. Order was well packed, sent promptly, and no indication that is was from a metals dealer. The couple of times I had to contact them they were professional, very polite and helpful.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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Always good

Reviewed by chuck | June 10, 2015

This is a great company from which to buy. Products have always shipped on time and have always met expectation. Customer service people are friendly and helpful. I have never been disappointed.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
This is a great company from which to buy. Products have always shipped on time and have always met expectation. Customer service people are friendly and helpful. I have never been disappointed.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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Great company

Reviewed by P faughn | April 03, 2015

I order monthly at least from Apmex and have for a few years. Excellent service. Very dependable.
I've tried other companies, even in last month and was disappointed in what I got. I will stick with Apmex.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
I order monthly at least from Apmex and have for a few years. Excellent service. Very dependable.
I've tried other companies, even in last month and was disappointed in what I got. I will stick with Apmex.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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Premium Dealer

Reviewed by Tom Nichols | April 02, 2015

Prompt service. Wide variety. Fast, free shipping with tracking. No worries whenever I order from APMEX.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
Prompt service. Wide variety. Fast, free shipping with tracking. No worries whenever I order from APMEX.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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Great Customer Service

Reviewed by Jill Lewis | February 27, 2015

This was my second order with APMEX. I order various products as well as some capsules to go with the coins. I messed up and ordered the wrong capsules. I called their customer service and blown away by the service. They answered the phone quickly and Rebecca was a pleasure. To my amazement, they paid the freight to allow me to return the wrong capsules. I received an email when my return arrived and another mail when they sent out the replacement, which was the same day from when my capsules had arrived to them. Overall a great experience and can see why they are so well regarded.

Jill

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
This was my second order with APMEX. I order various products as well as some capsules to go with the coins. I messed up and ordered the wrong capsules. I called their customer service and blown away by the service. They answered the phone quickly and Rebecca was a pleasure. To my amazement, they paid the freight to allow me to return the wrong capsules. I received an email when my return arrived and another mail when they sent out the replacement, which was the same day from when my capsules had arrived to them. Overall a great experience and can see why they are so well regarded.

Jill
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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Outstanding Experience!!!

Reviewed by Jill Lewis | February 27, 2015

APMEX has the best assortment out there. They are a class act and have a reputation of putting their customers first. In my situation, I ordered around noon and paid with bank wire. To my amazement, the order shipped same day with UPS and I had the product in hand two days later. Their package is the best I have seen in this industry. Very professional while also discreet. I would recommend them to anyone consider precious metals.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
APMEX has the best assortment out there. They are a class act and have a reputation of putting their customers first. In my situation, I ordered around noon and paid with bank wire. To my amazement, the order shipped same day with UPS and I had the product in hand two days later. Their package is the best I have seen in this industry. Very professional while also discreet. I would recommend them to anyone consider precious metals.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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One of the best

Reviewed by Tim | February 15, 2015

First off, I don't think there is an absolute best precious metals dealer out there. It all depends on what you collect. I am a platinum member for 2 years and buy mostly large quantity of Geiger Silver bars, , older Libertads, Perth Silver Lunar coins and $50 Gold Mexican Pesos. They do have the best selection of any dealer out there and I always try to buy on a dip or when they advertise a sale or special with ebay.
With that said, I use other dealers, such as JM Bullion for silver bars, Provident for Lunar MCM for NGC graded modern coins.
Overall, they have to be one of the top 3 dealers in any category in my opinion and I will continue to use in the future.


Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
First off, I don't think there is an absolute best precious metals dealer out there. It all depends on what you collect. I am a platinum member for 2 years and buy mostly large quantity of Geiger Silver bars, , older Libertads, Perth Silver Lunar coins and $50 Gold Mexican Pesos. They do have the best selection of any dealer out there and I always try to buy on a dip or when they advertise a sale or special with ebay.
With that said, I use other dealers, such as JM Bullion for silver bars, Provident for Lunar MCM for NGC graded modern coins.
Overall, they have to be one of the top 3 dealers in any category in my opinion and I will continue to use in the future.


Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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No Games, No Hidden Costs, Amazing Service

Reviewed by Mike Roy | February 13, 2015

Im new to buying precious metals, and luckily I quickly found APMEX. They ship ultra quick, and it is delivered in a discrete yet secure packaging. Received 3 days after placing order in CA. Quality was perfect. Now on to everyone's issue with APMEX and that's price. They do seem expensive, however with free shipping over 99 they beat most competitors prices once you factor in shipping. Also like anything shopping around is critical. If your investing it's not about what shape the metal is (bar, rounds, coin, etc) it's about accumulating weight. I've shopped APMEX and have always been able to find a great deal, especially on silver. I won't buy from anyone else, there is enough risk inherit in precious metals, I'll stick with a company that actually seems to think customer service is important.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
Im new to buying precious metals, and luckily I quickly found APMEX. They ship ultra quick, and it is delivered in a discrete yet secure packaging. Received 3 days after placing order in CA. Quality was perfect. Now on to everyone's issue with APMEX and that's price. They do seem expensive, however with free shipping over 99 they beat most competitors prices once you factor in shipping. Also like anything shopping around is critical. If your investing it's not about what shape the metal is (bar, rounds, coin, etc) it's about accumulating weight. I've shopped APMEX and have always been able to find a great deal, especially on silver. I won't buy from anyone else, there is enough risk inherit in precious metals, I'll stick with a company that actually seems to think customer service is important.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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Good, but has become too expensive

Reviewed by Dmitri | February 07, 2015

I've bought and sold quite a bit with APMEX. Unfortunately, their premiums have risen a bit too far the past year. Previously, their specials were quite good. Now, only if you are ordering at the highest quantities are they reasonable. Their selection is impressive. Only a few times have I been a bit disappointed (from shattered plastic covering on 10oz bars, which cut me to very battered, but new Silvertown bars). As buyers, they were very reliable. Given the issues involved in bullion trading, I am not too upset about delays in check clearance and shipping. The bullion business is simply not like Amazon selling books.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
I've bought and sold quite a bit with APMEX. Unfortunately, their premiums have risen a bit too far the past year. Previously, their specials were quite good. Now, only if you are ordering at the highest quantities are they reasonable. Their selection is impressive. Only a few times have I been a bit disappointed (from shattered plastic covering on 10oz bars, which cut me to very battered, but new Silvertown bars). As buyers, they were very reliable. Given the issues involved in bullion trading, I am not too upset about delays in check clearance and shipping. The bullion business is simply not like Amazon selling books.
Overall rating 
 
4.0
Shipping Time 
 
4.0
Customer Service 
 
4.0
Buying Experience 
 
4.0
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Don't Sell to Them

Reviewed by Alan D | January 31, 2015

Shipped off my metal that I have been safeguarding for years. Made it to Oklahoma City two days after I shipped. The shipping date was January 16th it's the 31st of January now. I have strings of email confirmation of receipt and no money in my Bank account. If you know APMEX I am a platinum buyer, by their standard their top level. I couldn't get anyone there to help me. I hope I see my money at some point. I will never purchase again. You pay more through APMEX. And please don't sell to APMEX. You may wait forever before you see your money.

A Platinum Member

Customer's Experience

Did You Receive What You Ordered?
No
Would You Purchase From This Dealer Again?
No
Shipped off my metal that I have been safeguarding for years. Made it to Oklahoma City two days after I shipped. The shipping date was January 16th it's the 31st of January now. I have strings of email confirmation of receipt and no money in my Bank account. If you know APMEX I am a platinum buyer, by their standard their top level. I couldn't get anyone there to help me. I hope I see my money at some point. I will never purchase again. You pay more through APMEX. And please don't sell to APMEX. You may wait forever before you see your money.

A Platinum Member
Overall rating 
 
1.0
Shipping Time 
 
1.0
Customer Service 
 
1.0
Buying Experience 
 
1.0
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APMEX Best In Class

Reviewed by Ron Maines | January 25, 2015

There are three things that are needed to care for my clients.

1. A trusted source.
2.Low fees.
3. Timely Delivery.

APMEX has helped me to build my brokerage business and make it easy to do business.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
There are three things that are needed to care for my clients.

1. A trusted source.
2.Low fees.
3. Timely Delivery.

APMEX has helped me to build my brokerage business and make it easy to do business.

Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
Was this review helpful to you? 

Not the Cheapest but Probably the Best out there

Reviewed by Kevin C. | December 23, 2014

I've been a follower of precious metals for quite some time now (Mining Stocks and ETF's mostly) and finally took the plunged and ordered physical bullion about a month ago (Trying to get out of "paper gold and paper silver".) Being new to "stacking" i was concerned after doing research and hearing about the flood of counterfeits coming out of China, merchants stealing money (Tulving), super delayed shipping, receiving low quality or damaged bullion, etc. After extensive research, i decided to go with APMEX for my first order and I was glad that I did. I opted to mail in a check (which made the process much longer then some people would be comfortable with) but throughout the process, i received email updates such as when they received my check, when they processed the order, when the items were shipped, etc. Besides, anyone who wanted the items quicker, could have opted for quicker methods of payment but i decided to pay the lowest premium over spot and didnt' mind the wait.

Overall , the bars, coins and rounds received were in VERY good condition, and pleasantly came in sealed tubes or in plastic sheets / flips ; Everything neatly and discreetly packed.

Since receiving the order i have compared daily, prices between APMEX, Kitco, Provident, JM Bullion, Goldsilver.com and Gainsville; The 6 companies who i consider big players within the bullion sales world. In my opinion, is APMEX the cheapest? Probably Not. Can you find other companies out there that will have lower over spot prices with free shipping? Maybe But in my opinion, APMEX makes up more for it with Superior customer service, a wider selection, and a reputation which they stand by, to the T. Besides, some of their "on sale" items, are priced lower then the other sites i just mentioned and they are offering free shipping for the Holidays..I guess finding the absolute best possible price, is not always possible or easy...But when dealing with APMEX, paying slightly more to me, is worth the small price to have that *** PEACE OF MIND ***; That my/your earned money won't just vanish into thin air one day...

APMEX was definitely the right company for me to take the plunge and i'm looking forward to ordering from them again..

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
I've been a follower of precious metals for quite some time now (Mining Stocks and ETF's mostly) and finally took the plunged and ordered physical bullion about a month ago (Trying to get out of "paper gold and paper silver".) Being new to "stacking" i was concerned after doing research and hearing about the flood of counterfeits coming out of China, merchants stealing money (Tulving), super delayed shipping, receiving low quality or damaged bullion, etc. After extensive research, i decided to go with APMEX for my first order and I was glad that I did. I opted to mail in a check (which made the process much longer then some people would be comfortable with) but throughout the process, i received email updates such as when they received my check, when they processed the order, when the items were shipped, etc. Besides, anyone who wanted the items quicker, could have opted for quicker methods of payment but i decided to pay the lowest premium over spot and didnt' mind the wait.

Overall , the bars, coins and rounds received were in VERY good condition, and pleasantly came in sealed tubes or in plastic sheets / flips ; Everything neatly and discreetly packed.

Since receiving the order i have compared daily, prices between APMEX, Kitco, Provident, JM Bullion, Goldsilver.com and Gainsville; The 6 companies who i consider big players within the bullion sales world. In my opinion, is APMEX the cheapest? Probably Not. Can you find other companies out there that will have lower over spot prices with free shipping? Maybe But in my opinion, APMEX makes up more for it with Superior customer service, a wider selection, and a reputation which they stand by, to the T. Besides, some of their "on sale" items, are priced lower then the other sites i just mentioned and they are offering free shipping for the Holidays..I guess finding the absolute best possible price, is not always possible or easy...But when dealing with APMEX, paying slightly more to me, is worth the small price to have that *** PEACE OF MIND ***; That my/your earned money won't just vanish into thin air one day...

APMEX was definitely the right company for me to take the plunge and i'm looking forward to ordering from them again..
Overall rating 
 
4.0
Shipping Time 
 
3.0
Customer Service 
 
5.0
Buying Experience 
 
4.0
Was this review helpful to you? 

Shipping charges=scam

Reviewed by D | December 11, 2014

Shipping charges to Canada are a scam.Cost me $69.48 in shipping charges for an order.The weight surcharge and extended area surcharge are a total scam. From now on the only US dealer i'll buy from is Provident metals,They only charge $20 to Canada.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
No
Shipping charges to Canada are a scam.Cost me $69.48 in shipping charges for an order.The weight surcharge and extended area surcharge are a total scam. From now on the only US dealer i'll buy from is Provident metals,They only charge $20 to Canada.
Overall rating 
 
3.3
Shipping Time 
 
4.0
Customer Service 
 
3.0
Buying Experience 
 
3.0
Was this review helpful to you? 

Not Perfect, but the best in the business.

Reviewed by Michaels | December 09, 2014

The Pro's are obvious: Great selection of products "in stock". Quick ship. Good reputation.
The Con's: Shipping isn't Free. Premiums are too high, even for bullion bars which should be very little over spot. Some premiums for silver bars are as high as sovereign minted coins like Maples, Eagles, etc. That just shouldn't be. Overall, APMEX is a great place to buy Precious Metals. In the few times that i've actually had to deal with Customer Service, it's been as pleasant as i should expect in this day in age where customers are dispensable. APMEX isn't perfect, but they're the Industry Leader in my opinion.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
The Pro's are obvious: Great selection of products "in stock". Quick ship. Good reputation.
The Con's: Shipping isn't Free. Premiums are too high, even for bullion bars which should be very little over spot. Some premiums for silver bars are as high as sovereign minted coins like Maples, Eagles, etc. That just shouldn't be. Overall, APMEX is a great place to buy Precious Metals. In the few times that i've actually had to deal with Customer Service, it's been as pleasant as i should expect in this day in age where customers are dispensable. APMEX isn't perfect, but they're the Industry Leader in my opinion.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
Was this review helpful to you? 

I love APMEX

Reviewed by PraveenKumar | December 03, 2014

I like APMEX. I never had any issues with any of my orders.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
I like APMEX. I never had any issues with any of my orders.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
Was this review helpful to you? 

apmex

Reviewed by jay | November 22, 2014

I would never buy from APMEX again. This is my 4th purchase and every time they failed. I purchased the same item from another supplier, It took 10 days to receive the item from the other supplier instead of the 26 days from APMEX... and the price for the same item was $350 more from APMEX the the other supplier.

Customer's Experience

Did You Receive What You Ordered?
No
Would You Purchase From This Dealer Again?
No
I would never buy from APMEX again. This is my 4th purchase and every time they failed. I purchased the same item from another supplier, It took 10 days to receive the item from the other supplier instead of the 26 days from APMEX... and the price for the same item was $350 more from APMEX the the other supplier.
Overall rating 
 
1.0
Shipping Time 
 
1.0
Customer Service 
 
1.0
Buying Experience 
 
1.0
Was this review helpful to you? 

These guys are SUPER!!

Reviewed by J. Brown | October 16, 2014

I don't see a reason for bad reviews on Apmex. I pay my money. - They get me my bars. I just received my 4 th order within weeks and each item was perfect. 1-oz bars, 5 and 10-oz bars all superb. Other sites are minimum orders, higher prices, higher shipping costs.

I'm sticking with apmex. No errors.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
I don't see a reason for bad reviews on Apmex. I pay my money. - They get me my bars. I just received my 4 th order within weeks and each item was perfect. 1-oz bars, 5 and 10-oz bars all superb. Other sites are minimum orders, higher prices, higher shipping costs.

I'm sticking with apmex. No errors.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
Was this review helpful to you? 

APMEX are basically crooks

Reviewed by rick | October 06, 2014

DO NOT BUY FROM APMEX. Ipurchased bullion from APMEX and Bullion exchange, both on ebay. bullion exchange delivered my purchase before apmex even put any shipping information, which they didn't. customer service was aweful. they told me ebay dictated that a 4 day hold be put on all bullion purchases. How did this other ebay user not only ship before 4 days, but actually deliver!?
I opened a dispute with paypal. they said they could not ship now and continued to hold my money! crooks and way too big for their britches for sure.
this is my first online complaint ever about any online seller. i've never been so mistreated!
Rick

Customer's Experience

Did You Receive What You Ordered?
No
Would You Purchase From This Dealer Again?
No
DO NOT BUY FROM APMEX. Ipurchased bullion from APMEX and Bullion exchange, both on ebay. bullion exchange delivered my purchase before apmex even put any shipping information, which they didn't. customer service was aweful. they told me ebay dictated that a 4 day hold be put on all bullion purchases. How did this other ebay user not only ship before 4 days, but actually deliver!?
I opened a dispute with paypal. they said they could not ship now and continued to hold my money! crooks and way too big for their britches for sure.
this is my first online complaint ever about any online seller. i've never been so mistreated!
Rick
Overall rating 
 
1.0
Shipping Time 
 
1.0
Customer Service 
 
1.0
Buying Experience 
 
1.0
Was this review helpful to you? 

several buys great experience

Reviewed by Michael F | September 16, 2014

I have ordered several times from APMEX and could not be happier. I would prefer that they don't wait the 7 days on check holds as the appear to ACH the funds, particularly with repeat customers. that said every deal I have done with them has been superb. On the few occasions where I sent wires I received by metals in no more than 2 days. Everything has been as advertised and they have been great to deal with. I will continue to use them, wish they changed the personal check policy, but other than that, as mentioned above, I could not be happier.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
I have ordered several times from APMEX and could not be happier. I would prefer that they don't wait the 7 days on check holds as the appear to ACH the funds, particularly with repeat customers. that said every deal I have done with them has been superb. On the few occasions where I sent wires I received by metals in no more than 2 days. Everything has been as advertised and they have been great to deal with. I will continue to use them, wish they changed the personal check policy, but other than that, as mentioned above, I could not be happier.

Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
Was this review helpful to you? 

Outstanding service and trustworthiness

Reviewed by John | August 27, 2014

I researched various dealers diligently and read reviews for each one I considered purchasing from. Apmex came out on top and I was not disappointed. I am absolutely delighted to deal with a company that gives honest descriptions of their merchandise, sets delivery dates correctly, and follows up by phone to ensure that I received my shipment and to make sure I was satisfied. They call ME, not the other way around! When I want advice, they are there to help. I could go on and on but suffice to say that Apmex is the only place I will ever purchase precious metals. I strongly recommend them to everyone.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
I researched various dealers diligently and read reviews for each one I considered purchasing from. Apmex came out on top and I was not disappointed. I am absolutely delighted to deal with a company that gives honest descriptions of their merchandise, sets delivery dates correctly, and follows up by phone to ensure that I received my shipment and to make sure I was satisfied. They call ME, not the other way around! When I want advice, they are there to help. I could go on and on but suffice to say that Apmex is the only place I will ever purchase precious metals. I strongly recommend them to everyone.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
Was this review helpful to you? 

THE BEST IN THIS BUSINESS

Reviewed by Elba | August 21, 2014

100% satisfaction, 100% of the times I order. This is only one of many past orders. Shipping is bullet proof, their merchandise boxes are a work of art in itself, and service is always, without exception, polite and efficient. If it shows on their web site, they have it in stock. Pictures are of merchandise are always exactly what you will get. No bait and switch with Apmex. They will always work to give you the best price possible on your particular order. If you shop anywhere else for price and false promises, you are making a big mistake. There are plenty of shalatins out there who will take you money and not deliver what theyy promise. They don't have the credibility and integrity of Apmex.
Thank you Brandy! You make every buying and selling experience a pleasure.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
100% satisfaction, 100% of the times I order. This is only one of many past orders. Shipping is bullet proof, their merchandise boxes are a work of art in itself, and service is always, without exception, polite and efficient. If it shows on their web site, they have it in stock. Pictures are of merchandise are always exactly what you will get. No bait and switch with Apmex. They will always work to give you the best price possible on your particular order. If you shop anywhere else for price and false promises, you are making a big mistake. There are plenty of shalatins out there who will take you money and not deliver what theyy promise. They don't have the credibility and integrity of Apmex.
Thank you Brandy! You make every buying and selling experience a pleasure.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
Was this review helpful to you? 

Multiple Orders

Reviewed by David Stultz | July 30, 2014

Have made multiple orders larger and small. Product was as expected and shipping on time. Quick and easy way to purchase your precious metals.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
Have made multiple orders larger and small. Product was as expected and shipping on time. Quick and easy way to purchase your precious metals.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
Was this review helpful to you? 

2 kilo gold without insurence

Reviewed by mo | July 01, 2014

i buy 2 kilo gold from apmex my order was over 80 k every thing it nice accept thy did not send it over night and thy did not but any insurance on the box make loss one night of sleep...i got the order the 2 day later every thing was OK.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
i buy 2 kilo gold from apmex my order was over 80 k every thing it nice accept thy did not send it over night and thy did not but any insurance on the box make loss one night of sleep...i got the order the 2 day later every thing was OK.
Overall rating 
 
4.0
Shipping Time 
 
4.0
Customer Service 
 
4.0
Buying Experience 
 
4.0
Was this review helpful to you? 

Rip off

Reviewed by Penny | June 14, 2014

Bought 5 1878cc Morgan Silver dollars. I never got the Items and waited several months. APMEX just blew me off as thou I did not matter. They said the Items were under insurance and I would get a refund. I never got anything.

Customer's Experience

Did You Receive What You Ordered?
No
Would You Purchase From This Dealer Again?
No
Bought 5 1878cc Morgan Silver dollars. I never got the Items and waited several months. APMEX just blew me off as thou I did not matter. They said the Items were under insurance and I would get a refund. I never got anything.
Overall rating 
 
1.0
Shipping Time 
 
1.0
Customer Service 
 
1.0
Buying Experience 
 
1.0
Was this review helpful to you? 

Once coin short

Reviewed by John | May 16, 2014

I Bought a 100$ value bag of liberty halves and got the bag and counted them 3 times. It was one coin short. I would call this skimming or sloppy processing. I don't know and I don't care. I wont ever buy from them again.

*If I find a silver half laying around my office I will contact this site and ask them to remove this review.

Customer's Experience

Did You Receive What You Ordered?
No
Would You Purchase From This Dealer Again?
No
I Bought a 100$ value bag of liberty halves and got the bag and counted them 3 times. It was one coin short. I would call this skimming or sloppy processing. I don't know and I don't care. I wont ever buy from them again.

*If I find a silver half laying around my office I will contact this site and ask them to remove this review.
Overall rating 
 
3.0
Shipping Time 
 
5.0
Customer Service 
 
3.0
Buying Experience 
 
1.0
Was this review helpful to you? 

BEST OF THE BEST

Reviewed by Tom Mann | May 08, 2014

Ordered $10,000+ in gold coins in the morning. Sent a wire transfer payment with full payment at noon the same day. Apmex shipped that same afternoon. The coins were in my mailbox the very next day (from 4 states away). The coins were exactly what was ordered, and packaged extremely well.

As a gold buyer, it just cannot get any better than this. Have ordered from a couple of other dealers and those transactions were OK... But nothing can beat this exceptional buyer experience.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
Ordered $10,000+ in gold coins in the morning. Sent a wire transfer payment with full payment at noon the same day. Apmex shipped that same afternoon. The coins were in my mailbox the very next day (from 4 states away). The coins were exactly what was ordered, and packaged extremely well.

As a gold buyer, it just cannot get any better than this. Have ordered from a couple of other dealers and those transactions were OK... But nothing can beat this exceptional buyer experience.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
Was this review helpful to you? 

First Order - Good Fulfillment

Reviewed by Alan Adler | May 07, 2014

Very happy with the buying experience. Order came in a timely manner and great packaging. The silver bars that I ordered were packed in an inner box with foam padding. In fact it's good enough to use for storing the silver. No need to transfer to another box. The website is a little busy with an incredible amount of products available. Maybe an easier way to navigate would be nice but it's by no means unusable. The wishlist feature is great. Everyone should have that feature. As I browse around the site I can just click on an item and add it to the wishlist. Considering how many items they have, it's a must have feature. I can definitely say that I'll be buying again. In fact I'll be entering a second order this afternoon.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
Very happy with the buying experience. Order came in a timely manner and great packaging. The silver bars that I ordered were packed in an inner box with foam padding. In fact it's good enough to use for storing the silver. No need to transfer to another box. The website is a little busy with an incredible amount of products available. Maybe an easier way to navigate would be nice but it's by no means unusable. The wishlist feature is great. Everyone should have that feature. As I browse around the site I can just click on an item and add it to the wishlist. Considering how many items they have, it's a must have feature. I can definitely say that I'll be buying again. In fact I'll be entering a second order this afternoon.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
Was this review helpful to you? 

APMEX deems to bring and resurrect racism and discrimination.

Reviewed by F Elwan | March 31, 2014

Another Sad day in the land of the U.S.A
Another big company practices the most discriminatory practice that was thought to be long had gone and forbidden from being practiced and society have evolved and forgotten the knowhow of practicing such discrimination and racism. APMEX deems to bring and resurrect racism and discrimination against you if your name sounds Mediterranean or Islamic or anything out of the normal and acceptable names such as Michael, Steve, John or Sam, e.t.c.
If your name remotely resembles a Mediterranean name or God forbid a Muslim name, prepare yourself to be scrutinized and discriminated against by APMEX. Just like when African Americans used to be discriminated against in the past (and still in the present) because of the color of their skin! Today you better run to the court house and change your name if your name happened to be Raheem or Abdullah and definitely if your name is Mohammed. If you don’t, then you should expect denial of credit, employment, school admission and a phone call from every security Dept of any company you made a purchase from over the internet.
This is how bad the situation for people who lives in the U.S with such names and hale from Mediterranean or Muslim backgrounds. The discrimination against this group of minority in our society has become more and more aggressive and apparent in all aspects of our society with no shame of practicing this type of discriminations and racism! APMEX is a company that openly practices this kind of racism and discrimination.
My latest encounter with such discrimination came from a transaction I have made with a company by the name of APMEX. Supposedly this is a big and reputable company in the retail business of precious metal, but not big enough to elevate them self from the demeaning practice of discrimination. Upon placing an order with this company I received an email for APMEX stating that there is a small problem with my order needed to be solved by contacting them to solve this small problem. Sure no problem I picked up the phone and dialed the provided 800 number to be greeted by whom? By their security department!! “How can I help you” I asked Michelle the lady that was according to her from APMEX security Dept.? Michelle responded with the most shocking and the most poorly thought off of a question, where are you located Mr. Elwan? “Here in New York” I responded,” why” I asked? We’ll Mr. Elwan your IP address showing that you have placed your order from the Netherlands are you in the Netherland Mr. Elwan? No I responded I am here in New York and I placed the order from my home here in NY, what do you mean my IP address is coming from the Netherland? I continued by saying “what kind of BS you are trying to pull here guys? “ In an apparent change of tactics Michelle asked me if I could provide her with my credit card information to verify my address with my bank. At this point I felt that I am being a victim of an obvious and classic case of discrimination, first of all, I told Michelle, your sales department should have been with me on the phone to initiate the phone call with my bank since they should have all the necessary information to provide my bank while I am with them on the phone, and not some security department that is asking me for my credit card information one more time, second of all APMEX have already got an authorization from my bank and the amount has been deducted from my available funds and if they have any security issues as they claim then they should of contacted me the day the order was placed and not two days after, what kind of a security department that delay such important issue? That is if there is such an important issue as they claim and not just practicing some kind of discrimination and racist act that is violating every civil law on the federal lave and the state level of every state in the U.S.A.
Michelle could not find in her pretext scenarios a respond to my objection to APMEX customers humiliating practices and the only thing she can offer is to cancel the order, not to process and expedite the order and apologize for their obvious attempt to practice the lowest level of racism and discrimination, no cancel the order and prove to me and to all Americans out there that APMEX is a company that practice openly racism and discrimination.

F Elwan
Law Student at the New York University School of Law.


Customer's Experience

Did You Receive What You Ordered?
No
Would You Purchase From This Dealer Again?
No
Another Sad day in the land of the U.S.A
Another big company practices the most discriminatory practice that was thought to be long had gone and forbidden from being practiced and society have evolved and forgotten the knowhow of practicing such discrimination and racism. APMEX deems to bring and resurrect racism and discrimination against you if your name sounds Mediterranean or Islamic or anything out of the normal and acceptable names such as Michael, Steve, John or Sam, e.t.c.
If your name remotely resembles a Mediterranean name or God forbid a Muslim name, prepare yourself to be scrutinized and discriminated against by APMEX. Just like when African Americans used to be discriminated against in the past (and still in the present) because of the color of their skin! Today you better run to the court house and change your name if your name happened to be Raheem or Abdullah and definitely if your name is Mohammed. If you don’t, then you should expect denial of credit, employment, school admission and a phone call from every security Dept of any company you made a purchase from over the internet.
This is how bad the situation for people who lives in the U.S with such names and hale from Mediterranean or Muslim backgrounds. The discrimination against this group of minority in our society has become more and more aggressive and apparent in all aspects of our society with no shame of practicing this type of discriminations and racism! APMEX is a company that openly practices this kind of racism and discrimination.
My latest encounter with such discrimination came from a transaction I have made with a company by the name of APMEX. Supposedly this is a big and reputable company in the retail business of precious metal, but not big enough to elevate them self from the demeaning practice of discrimination. Upon placing an order with this company I received an email for APMEX stating that there is a small problem with my order needed to be solved by contacting them to solve this small problem. Sure no problem I picked up the phone and dialed the provided 800 number to be greeted by whom? By their security department!! “How can I help you” I asked Michelle the lady that was according to her from APMEX security Dept.? Michelle responded with the most shocking and the most poorly thought off of a question, where are you located Mr. Elwan? “Here in New York” I responded,” why” I asked? We’ll Mr. Elwan your IP address showing that you have placed your order from the Netherlands are you in the Netherland Mr. Elwan? No I responded I am here in New York and I placed the order from my home here in NY, what do you mean my IP address is coming from the Netherland? I continued by saying “what kind of BS you are trying to pull here guys? “ In an apparent change of tactics Michelle asked me if I could provide her with my credit card information to verify my address with my bank. At this point I felt that I am being a victim of an obvious and classic case of discrimination, first of all, I told Michelle, your sales department should have been with me on the phone to initiate the phone call with my bank since they should have all the necessary information to provide my bank while I am with them on the phone, and not some security department that is asking me for my credit card information one more time, second of all APMEX have already got an authorization from my bank and the amount has been deducted from my available funds and if they have any security issues as they claim then they should of contacted me the day the order was placed and not two days after, what kind of a security department that delay such important issue? That is if there is such an important issue as they claim and not just practicing some kind of discrimination and racist act that is violating every civil law on the federal lave and the state level of every state in the U.S.A.
Michelle could not find in her pretext scenarios a respond to my objection to APMEX customers humiliating practices and the only thing she can offer is to cancel the order, not to process and expedite the order and apologize for their obvious attempt to practice the lowest level of racism and discrimination, no cancel the order and prove to me and to all Americans out there that APMEX is a company that practice openly racism and discrimination.

F Elwan
Law Student at the New York University School of Law.


Overall rating 
 
1.0
Shipping Time 
 
1.0
Customer Service 
 
1.0
Buying Experience 
 
1.0
Was this review helpful to you? 

Apmex is great!

Reviewed by Buddy | March 29, 2014

I have ordered from apmex 8 times now and have got everything in a timely manner and what I ordered. I have also had good luck with Scottsdale and Northwest mint. Good thing about Apmex is you can order a few dollars in halves or quarters to finish of those rolls you have been working on.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
I have ordered from apmex 8 times now and have got everything in a timely manner and what I ordered. I have also had good luck with Scottsdale and Northwest mint. Good thing about Apmex is you can order a few dollars in halves or quarters to finish of those rolls you have been working on.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
Was this review helpful to you? 

APMEX Rocks!!!

Reviewed by Neil | March 12, 2014

APMEX, in my opinion, is BY FAR the most trusted on-line Precious Metal Dealer. Their prices are a little higher than others, but the peace of mind i get that my order will be shipped no more than two days after cleared payment(always one day for me cause I pay by credit card)is well worth it. I have placed 11 orders with them and they were all FLAWLESS! BTW, they are always having specials where you can save a lot of money. I love these guys!!

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
APMEX, in my opinion, is BY FAR the most trusted on-line Precious Metal Dealer. Their prices are a little higher than others, but the peace of mind i get that my order will be shipped no more than two days after cleared payment(always one day for me cause I pay by credit card)is well worth it. I have placed 11 orders with them and they were all FLAWLESS! BTW, they are always having specials where you can save a lot of money. I love these guys!!
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
Was this review helpful to you? 

Lightning fast shipping

Reviewed by Robert | March 09, 2014

I just completed my 9th order with Apmex.The items have always been as described and they were shipped the next day.Prices are a little high but not bad.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
I just completed my 9th order with Apmex.The items have always been as described and they were shipped the next day.Prices are a little high but not bad.
Overall rating 
 
4.7
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
4.0
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Apmex

Reviewed by Craig Smith | February 28, 2014

Purchased a new uncirculated 2014 Gold Eagle. Coin came with rust. Called them to return. Never heard back from them.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
Purchased a new uncirculated 2014 Gold Eagle. Coin came with rust. Called them to return. Never heard back from them.
Overall rating 
 
2.3
Shipping Time 
 
5.0
Customer Service 
 
1.0
Buying Experience 
 
1.0
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Tricksters

Reviewed by Krishna Bhat | February 19, 2014

I saw this advertisement for gold British Victoria sovereigns, and ordered two. I received George head coins not the Victoria heads.
The Post shipment guys wrote me that they will give free shipment next time as a consolation. I tried to explain that at least they should replace one of the two with the Victoria head , for which the guys emailed saying they have none currently in stock. Two days later the same advertisement showed up indicating those coins are now available. So I called. The customer rep was rude and told me that if I don't like the coin I can return for refund -- but the price of gold and the coins had gone up in the meantime and I could get more by selling them. They advertise one thing and send something else; they do try to cover this trick by saying coins can be from this date to that date but if you are looking for Victoria head coins, you will get George heads (cleverly packaged by giving dates not descriptions although the title of the ad says Victoria). High shipping charges as well.

Obviously they do not care and not buying from them is the best choice.

Customer's Experience

Did You Receive What You Ordered?
No
Would You Purchase From This Dealer Again?
No
I saw this advertisement for gold British Victoria sovereigns, and ordered two. I received George head coins not the Victoria heads.
The Post shipment guys wrote me that they will give free shipment next time as a consolation. I tried to explain that at least they should replace one of the two with the Victoria head , for which the guys emailed saying they have none currently in stock. Two days later the same advertisement showed up indicating those coins are now available. So I called. The customer rep was rude and told me that if I don't like the coin I can return for refund -- but the price of gold and the coins had gone up in the meantime and I could get more by selling them. They advertise one thing and send something else; they do try to cover this trick by saying coins can be from this date to that date but if you are looking for Victoria head coins, you will get George heads (cleverly packaged by giving dates not descriptions although the title of the ad says Victoria). High shipping charges as well.

Obviously they do not care and not buying from them is the best choice.

Overall rating 
 
1.3
Shipping Time 
 
2.0
Customer Service 
 
1.0
Buying Experience 
 
1.0
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100 OZ silver bar was not stamped

Reviewed by par | January 17, 2014

100 OZ JM silver bar was only stamped OZ, i.e. the 100 was missing. I can not believe it left the mint and/or assay office in this condition.

Bar was returned and full refund was given, less shipping charges to and from AMPEX.
I feel they should have reimbursed for these charges.

I left negative comments on their website but they were never published.

Customer's Experience

Did You Receive What You Ordered?
No
Would You Purchase From This Dealer Again?
No
100 OZ JM silver bar was only stamped OZ, i.e. the 100 was missing. I can not believe it left the mint and/or assay office in this condition.

Bar was returned and full refund was given, less shipping charges to and from AMPEX.
I feel they should have reimbursed for these charges.

I left negative comments on their website but they were never published.

Overall rating 
 
1.7
Shipping Time 
 
3.0
Customer Service 
 
1.0
Buying Experience 
 
1.0
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Great site. Fast shipping

Reviewed by Jk | December 20, 2013

I just started to I rest in metals. Mainly silver because of its price point. I shopped around to see who had the best prices or should I Say added the least amount of premium to the spot price. I found 12 websites that were less money for the same silver coin and bars. Who does not want to save $1-$3 for each coin or bar? I did but unfortunately I found out why the prices where less expensive . The lesser prices websites had real bad customer service .

Not only did it take a very long time to even ship but calling to find out any info was horrible . Have Ben waiting 2 weeks for my delivery and I have called 3 times during regular business house.....NO TO ANSWER THE PHONE...

Put the shipping time aside , the shipping cost were a lot more than Apmex. So I Did a side by side comparison . Same silver from Apmex and the other site. Apmex was only a few $$ more for the same products. So I ordered from Apmex..guess what? It shipped that day while I'm still eating 2 weeks from the other.

Apmex was a pleasure to work with. In fact I was very impressed with them and will continue to order from them. Thank you Apmex

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
I just started to I rest in metals. Mainly silver because of its price point. I shopped around to see who had the best prices or should I Say added the least amount of premium to the spot price. I found 12 websites that were less money for the same silver coin and bars. Who does not want to save $1-$3 for each coin or bar? I did but unfortunately I found out why the prices where less expensive . The lesser prices websites had real bad customer service .

Not only did it take a very long time to even ship but calling to find out any info was horrible . Have Ben waiting 2 weeks for my delivery and I have called 3 times during regular business house.....NO TO ANSWER THE PHONE...

Put the shipping time aside , the shipping cost were a lot more than Apmex. So I Did a side by side comparison . Same silver from Apmex and the other site. Apmex was only a few $$ more for the same products. So I ordered from Apmex..guess what? It shipped that day while I'm still eating 2 weeks from the other.

Apmex was a pleasure to work with. In fact I was very impressed with them and will continue to order from them. Thank you Apmex
Overall rating 
 
4.7
Shipping Time 
 
5.0
Customer Service 
 
4.0
Buying Experience 
 
5.0
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Love them!!

Reviewed by Zach | December 10, 2013

OMG! I love these guys. Freaking amazing. I've bought so much from these guys: gold, silver, old currency, containers, supplies so much more! Shipping is same day if not next day. I had one order that was 1 day late on shipping and they gave me free shipping coupon. I love how they have live chat... makes you feel more safe... I recommend these guys for everything!!

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
OMG! I love these guys. Freaking amazing. I've bought so much from these guys: gold, silver, old currency, containers, supplies so much more! Shipping is same day if not next day. I had one order that was 1 day late on shipping and they gave me free shipping coupon. I love how they have live chat... makes you feel more safe... I recommend these guys for everything!!
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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