Austin Coins

Austin Rare Coins was founded in 1989 to serve collectors, investors, and rare coin dealers. They specialize in rare pre-1933 coins but also offer a wide range of modern bullion.

2.7 Overall Rating
2.5 Shipping Time
3.0 Customer Service
3.2 Buying Experience

Customer Reviews
6

Excellent Service and Quality Reviewed by James S. | 10 years ago

I have placed 5 orders with Austin Rare Coins over the past 4 years and have had nothing but the best service. I work directly with my specialist who can gave me a great price and keeps me up to date on my shipping.

0 Comments
Overall Rating:
5.0

Shipping Time:
5.0
Customer Service:
5.0
Buying Experience:
5.0
Customer Experience
Did you receive what you ordered? Would you purchase from this dealer again?
Don't bother... Reviewed by Andrew Frisch | 11 years ago

Company is incredibly disorganized. They messed up my order and got the pricing wrong. Avoid...

0 Comments
Overall Rating:
1.0

Shipping Time:
1.0
Customer Service:
1.0
Buying Experience:
1.0
Customer Experience
Did you receive what you ordered? Would you purchase from this dealer again?
Slow shiping and high prices Reviewed by a. Buntnel | 13 years ago

These guys have slow shipping and their prices are higher than a few online bullion dealers. I suggest shopping around and comparing prices before purchasing from these guys.

0 Comments
Overall Rating:
1.0

Shipping Time:
1.0
Customer Service:
1.0
Buying Experience:
1.0
Customer Experience
Did you receive what you ordered? Would you purchase from this dealer again?
Good People Reviewed by JinJin | 13 years ago

I have purchased from a few local shops. Austin Coins was my first online purchase. The customer service is great. Though it's not all their fault, it took quite a bit of time to get my bullion due to the ups-and-downs of buying online and waiting for stuff to clear. Still I would buy from them if I make any more online purchases. They seem to be honest people.

0 Comments
Overall Rating:
4.0

Shipping Time:
3.0
Customer Service:
5.0
Buying Experience:
4.0
Customer Experience
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Customer Review Reviewed by Patti | 13 years ago

Placed 3 orders with Austin Coins in 2007, without any problems whatsoever. S&H (including ins) is rather high. Overall, shipping is prompt and very satisfied with order placed. Yes, I do strongly recommend.

0 Comments
Overall Rating:
5.0

Shipping Time:
N/A
Customer Service:
N/A
Buying Experience:
5.0
Customer Experience
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Customer Review Reviewed by Michael Thompson | 15 years ago

The company was very helpful and went the extra mile after the sale. Not only did I get an email confirmation but also a phone call. The salesperson also sent me more information on how to diversify better and wanted to talk to me more about my portfolio. I have never gotten this great of 'after the sale' treatment. I am recommending this company to family and friends.

0 Comments
Overall Rating:
N/A

Shipping Time:
N/A
Customer Service:
N/A
Buying Experience:
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Customer Experience
Did you receive what you ordered? Would you purchase from this dealer again?