As a first time buyer, i didn't know what to expect, but the service from Birch Gold Group was terrific. We spoke about what i was looking for, they explained how they could help, and we worked towards a selection of gold and silver that made sense for me. They left no question unanswered, they replied to messages quickly, the shipment arrived when they said. All in all it was a good and pleasant experience.

Birch exhibits a true sense of professionalism that is sorely missing in many other companies. They exceeded my expectations and I look forward to buying more from them again. For anyone looking for a good, reliable company to work with, I would recommend calling them.

Jake at BGG is a wonder to work with. When I first started to talk to him and the rest of the team, I was also talking to some other companies. I wasn't really sure which to go with. But after speaking with Jake and the other companies, it was clear that this was the guy and the company that I wanted to work with. He was so helpful, so educating, so insightful. Could not have done this without his support.

Investing isn't my thing but I knew that I wanted to see how I could buy gold for my retirement account. Given my lack of knowledge, the team at Birch Gold Group went above and beyond at telling me what I needed to know and getting me comfortable to make a move. Thank you to Sheldon and Zack and Susan! Without them I would never have had the confidence to do this.

Been looking at doing a Gold IRA for several months now. I came across Birch Gold first but still researched some other companies. Ultimately I chose them, and I can report that this was a wise choice. The service from this team is as good as it gets, they never let a call or email go unanswered, I always felt like they were taking care of me. If you are considering a Gold IRA, you should check them out.

Birch Gold Group helped me roll over my 401k into an IRA with gold and silver. They took time to explain the whole process to me and made sure that I was 100% committed before proceeding. They answered all of my questions along the way. It was a good experience.

Do your due diligence. I wanted a gold IRA during the Obama years as I was concerned with the US dollar. I explained my concerns to the rep. We had a long conversation about this matter and the state of the economy, the US dollar, etc... In the end, the rep convinced me that buying proofs was the best way to go. I now know that purchasing proofs completely contradicted my concerns. They were not concerned with my interest, only their own. I was too trusting with the rep and should have done more research on what I was investing in. I have lost over 50% of my original investment. I would avoid doing business with this company.

My personal experience with Birch Gold Group was very good. The employees are all really insightful and knowledgeable. I can't imagine a better experience anywhere else.

This was the second time that I've bought from Birch Gold, this most recent time went as well as the first. They are knowledgeable and follow through on their word. Both purchases have been great.

The Birch Gold Group provided me with excellent and fast service. I had a good idea of what I wanted to buy and they explained my options and pros and cons of each. With that education I was able to make a selection that I was confident in. My delivery arrived a few days ago and I could not be happier with how the whole process went. Thanks to them.