Bullion Exchanges

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Bullion Exchanges Reviews

Company Overview

 
4.8 (5)

Location

State
New York
City
New York
Address
32 West 47th Street
ZIP
10036

Contact Information

Phone
800-852-6884

Bullion Exchanges is a premier gold dealer located in the heart of New York City. They offer a wide range of gold, silver, platinum and palladium products including American Eagles, Gold Krugerrands, Canadian bullion, as well as coins and bars from other mints around the world. In addition to gold and silver bullion, this dealer also sells a variety of numismatic gold and silver US coins.

Bullion Exchanges is one of the few online dealers featuring a retail store, right in downtown Manhattan. Their full-fledged services include IRA management, top-notch customer service, transparent pricing and free shipping.

User reviews

Average user rating from: 5 user(s)

4.8
 
Overall Rating
4.4
 
Shipping Time
5.0
 
Customer Service
5.0
 
Buying Experience
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Ratings (the higher the better)
  • Shipping Time
  • Customer Service
  • Buying Experience
Customer's Experience
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Evaluation

Reviewed by Larry | December 20, 2017

I think they want to do well for their customers, but have an innate fear of dishonest customers. They are over cautious. I called them this morning as I have three orders awaiting shipment. I asked for expedited delivery and had to speak to a supervisor to have this approved. Conversely, I had placed an order from them and Texas Precious Metals on December 5, 2017. The order from TPM was delivered Monday, Dec 18 and the BE order was still in house. They do deliver what they promise.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
I think they want to do well for their customers, but have an innate fear of dishonest customers. They are over cautious. I called them this morning as I have three orders awaiting shipment. I asked for expedited delivery and had to speak to a supervisor to have this approved. Conversely, I had placed an order from them and Texas Precious Metals on December 5, 2017. The order from TPM was delivered Monday, Dec 18 and the BE order was still in house. They do deliver what they promise.
Overall rating 
 
4.3
Shipping Time 
 
3.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
Comments (0)
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best price

Reviewed by Tom H. | June 29, 2017

very pleased with their products and services. ordered a 1 oz. gold maple leaf as the price was the best among the existing ones. got the coin in four days and it was in good packaging. will definitely buy again from bullion exchanges.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
very pleased with their products and services. ordered a 1 oz. gold maple leaf as the price was the best among the existing ones. got the coin in four days and it was in good packaging. will definitely buy again from bullion exchanges.
Overall rating 
 
4.7
Shipping Time 
 
4.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
Comments (0)
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Great quality and fast shipping

Reviewed by Tom H. | June 26, 2017

Bullion Exchanges has one of the largest coin collection on eBay and is the first to offer the newest. Purchased three coins by far and I'm very impressed with their services. Received all the orders within one week and everytime they've been highly carefully packed. Great, profesional services!

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
Bullion Exchanges has one of the largest coin collection on eBay and is the first to offer the newest. Purchased three coins by far and I'm very impressed with their services. Received all the orders within one week and everytime they've been highly carefully packed. Great, profesional services!
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
Comments (0)
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Excellent work Bullion Exchanges!

Reviewed by Salil n. Keswani | April 05, 2017

I have been working with Bullion Exchanges for more than a year, during this time I made a sufficient number of orders.
Each time I am pleasantly surprised by the speed of processing data and delivering my orders.
Good service and fast delivery, everything is done as comfortably as possible and quickly.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
I have been working with Bullion Exchanges for more than a year, during this time I made a sufficient number of orders.
Each time I am pleasantly surprised by the speed of processing data and delivering my orders.
Good service and fast delivery, everything is done as comfortably as possible and quickly.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
Comments (0)
Was this review helpful to you? 

Bullion Exchanges customer service is the best

Reviewed by Nicolas | February 20, 2017

It's always great to have business with Bullion Exchanges. They offer prompt shipping, fast and easy processing, and professional customer service. I have ordered here several times and never had any issues. Bullion Exchanges website is 5 STAR- very good organized. Best dealer online- service excellent.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
It's always great to have business with Bullion Exchanges. They offer prompt shipping, fast and easy processing, and professional customer service. I have ordered here several times and never had any issues. Bullion Exchanges website is 5 STAR- very good organized. Best dealer online- service excellent.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
Comments (0)
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