CMI Gold & Silver Inc

Excellent customer service. Fast shipment and exactly what I ordered. I will do business with CMI again! Thanks

The staff was extremely helpful in walking me through my purchase. They found me what I wanted in silver coins. They were delivered on time and they were in great packaging. I will be dealing with CMI in the future.

Friendly service, great follow through and kept me informed about each step

Buying experience has been consistently good. Would not hesitate to recommend purchasing from them. Selling however, is a little sketchy - I don't feel I'm getting the best deal. Their offered price has seemed arbitrary, particularly in comparison to other places.

When I was new to the gold buying experience, CMI held my hand and never rushed me. They answered even odd questions from me regarding how they run their business (e.g. hedging, stock). I am forever grateful to them for that.

CMI ships by US Postal Service registered mail for gold which grants the buyer high confidence that he will either receive his shipment, or get a full refund. On the other hand, if USPS service is spotty in your area, you could be sleepless for a few days. That happened to me on one occasions where USPS appeared to have lost my shipment. To CMI's credit, they assisted in instigating a USPS investigation into the package status and I did eventually receive my merchandise. CMI never disavowed responsibility and never turned away my phone call during this incident.

Those who have ordered from CMI will attest to the novel method by which CMI protects your privacy. I won't give it away, but the packaging is clever enough that casual people (including the USPS or UPS carrier) will not think that you have valuable merchandise in your package, whether you order a few coins, or bags of junk silver.

CMI also uses a novel invoicing system that results in what appear to be anonymous invoices. CMI has patiently explained their invoicing system to me. I am impressed by their commitment to privacy. I recommend that you inquire about it.

I like Tulving's use of UPS better and Tulving's prices much better, but their recent performance has been nerve-racking (see my review of Tulving). CMI's higher prices can be weighed against their privacy practices and willingness to hold your hand if you need it.

These guys seem big until you talk to someone at the company. Not all that knowledgeable, their prices are higher than APMEX (which says a lot) and their shipping is slow. I would suggest comparison shopping.

No problems ordering from CMI. Bullion arrived as expected.

I orderd from them many times 145k silver and 30k gold, processed my order and shipped it very fast all brand new bars
they are very orgainzed and have a good customer service i highly recommend them

I called a few dealers to get the real story on collectable or numismatic coins and these guys confirmed my initial gut feeling that bullion gold and silver is the best bang for the buck...

My brother placed an order and his coins arrived without any issues. Website is friendly and informative.