Review Detail
NWT mint
I have made 4 orders with nwt. The first two were through the online store for various items like the silver bullets and smaller bullion. At the time the small orders did not qualify for the bullion department.
The first of the two online store came in quick. I received a notice that it shipped early. This was around Jan 2014. The second order was delayed twice but I was only notified the first time. When they missed the second ship date I called and they apologized. That second order didn't ship for another 3 weeks. Each time I called the online store girls were very polite and helpful. If I had a question that related to bullion I was transfered to that department....they were always short with me and rude.
The next two orders were placed online through the billion department. The first order was made 4/8/14. Was delayed multiple times however I was never notified via email. I would log into my account to check the status. First est ship date was 6/13. Finally shipped 7/11 (over 3 months after the order was made and all payments verified did it finally ship)
Second online bullion order was made 4/18. Received an email notice that it is delayed and will not possibly ship till 7/21 to 7/25... Again 3 months after the order was placed and payed for.
Would I shop there again-- yes but I understand it would take a very long time to get the product. Best of luck buying and understand there will be a long delay
Customer's Experience
The first of the two online store came in quick. I received a notice that it shipped early. This was around Jan 2014. The second order was delayed twice but I was only notified the first time. When they missed the second ship date I called and they apologized. That second order didn't ship for another 3 weeks. Each time I called the online store girls were very polite and helpful. If I had a question that related to bullion I was transfered to that department....they were always short with me and rude.
The next two orders were placed online through the billion department. The first order was made 4/8/14. Was delayed multiple times however I was never notified via email. I would log into my account to check the status. First est ship date was 6/13. Finally shipped 7/11 (over 3 months after the order was made and all payments verified did it finally ship)
Second online bullion order was made 4/18. Received an email notice that it is delayed and will not possibly ship till 7/21 to 7/25... Again 3 months after the order was placed and payed for.
Would I shop there again-- yes but I understand it would take a very long time to get the product. Best of luck buying and understand there will be a long delay
Overall rating | 2.0 | |
Shipping Time | 1.0 | |
Customer Service | 3.0 | |
Buying Experience | 2.0 |