Took them almost three weeks to get my product to me. I had to email twice, no response, then had to call. They finally sent my package three days after I called them when they promised it would go out the day I called. I received my 100 Britannia's and it looked like they had gone through and collected every damaged, scratched, defaced coin they could find. Not a single coin was undamaged! I will never do business with this company again and would recommend the same to you. I have also noticed they only put the positive reviews on their web page and just toss out the negative ones. Hope this helps someone to avoid the mess I had to go through.