Review Detail

Ordered and thought shipping in my case would be after payment cleared. No notice on any delayed shipping. All others I purchase from make sure - in large boxes, highlighted, you know you are ordering delayed shipped. I saw no notice for this item. After payment cleared, and shipping was ordered internally by G&S, and 2 weeks of no shipping, I contacted and was given an excuse of delay by the metal producer. I was promised a shipment was just arriving and my metal would be out next week for sure. 10 days later, after no shipping, I contacted them again, actually dealt with the same rep, who gave me the same excuse. I called him on it and then he let go with this zinger: we are not a warehouse that has and keeps metals in stock.

I eventually did receive my metal, but I will not be ordering from them again.