Review Detail
Hope you don't have to return
Ordered a few hundred dollars worth of coins. The majority of the coins had mass discoloration/dings/dents and even an unknown sticky substance.
I notified them 5-18 of the issue and requested RMA#
Received RMA# and sent out items 5-20
Items received per tracking 5-23 https://tools.usps.com/go/TrackConfirmAction?qtc_tLabels1=9405510200829029225425
Received email that items were received on 5-24 despite what tracking shows
I send an email 5-27 wondering about an update as it has been 5 business days.
Email response stated on 5-31 that the RMA was initiated on 5-26 (on the 4th day it was received so it was sitting for quite awhile.)
To be continued as it still hasn't been completed..... I wish APMEX didn't sell **** coins hoping they don't get returned. If only they were advertised with their defects. Quality usually is good..
Customer's Experience
I notified them 5-18 of the issue and requested RMA#
Received RMA# and sent out items 5-20
Items received per tracking 5-23 https://tools.usps.com/go/TrackConfirmAction?qtc_tLabels1=9405510200829029225425
Received email that items were received on 5-24 despite what tracking shows
I send an email 5-27 wondering about an update as it has been 5 business days.
Email response stated on 5-31 that the RMA was initiated on 5-26 (on the 4th day it was received so it was sitting for quite awhile.)
To be continued as it still hasn't been completed..... I wish APMEX didn't sell **** coins hoping they don't get returned. If only they were advertised with their defects. Quality usually is good..
| Overall rating | 2.0 | |
| Shipping Time | 1.0 | |
| Customer Service | 2.0 | |
| Buying Experience | 3.0 |
