Review Detail

 
US Gold Bureau
US Gold Bureau Pending Moderation
Gold Dealers

OK but slow ship

Reviewed by Jim | October 24, 2016

Ordered on October 10th with funds directly deducted from my checking account on October 13th. As of October 24th no product has been received and there has been no notification of shipment. Did business with them earlier in the year and it took a lot of calls and emails to get them to ship back then as well, so this appears to be their business model. This will be my last order with USGB.

Customer's Experience

Did You Receive What You Ordered?
No
Would You Purchase From This Dealer Again?
No
Ordered on October 10th with funds directly deducted from my checking account on October 13th. As of October 24th no product has been received and there has been no notification of shipment. Did business with them earlier in the year and it took a lot of calls and emails to get them to ship back then as well, so this appears to be their business model. This will be my last order with USGB.
Overall rating 
 
2.3
Shipping Time 
 
1.0
Customer Service 
 
4.0
Buying Experience 
 
2.0
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