Review Detail

 
US Gold Bureau
US Gold Bureau Pending Moderation
Gold Dealers

Buyer Beware

Reviewed by Brian N Lane | February 08, 2018

U S Gold Bureau cancelled my silver coin order although their charge to my credit card had been processed 8 days prior. Customer service personnel became rude and could not provide a coherent answer when asked why my order had not yet been shipped. I'm amazed that this company attempts to pitch IRA investments when they failed to ship a relatively small order of coins for which they received payment over a week prior. Please read other reviews before doing business with this company.

Customer's Experience

Did You Receive What You Ordered?
No
Would You Purchase From This Dealer Again?
No
U S Gold Bureau cancelled my silver coin order although their charge to my credit card had been processed 8 days prior. Customer service personnel became rude and could not provide a coherent answer when asked why my order had not yet been shipped. I'm amazed that this company attempts to pitch IRA investments when they failed to ship a relatively small order of coins for which they received payment over a week prior. Please read other reviews before doing business with this company.
Overall rating 
 
1.0
Shipping Time 
 
1.0
Customer Service 
 
1.0
Buying Experience 
 
1.0
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