Review Detail

 
Gainesville Coins
Gold Dealers

no communication

Reviewed by robert | August 08, 2018

Shipping was SUPER slow, called customer service several times and was told that they were busier than normal. I understand that, but they didn't communicate at all, I placed the order on 7/16 and just got it today (8/8). I was told more than once the order would ship the next day only to have nothing happen. I don't think I would of even gotten it if I hadn't called again stating that if it doesn't ship I wanted a refund.
I will not be buying from them again

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
No
Shipping was SUPER slow, called customer service several times and was told that they were busier than normal. I understand that, but they didn't communicate at all, I placed the order on 7/16 and just got it today (8/8). I was told more than once the order would ship the next day only to have nothing happen. I don't think I would of even gotten it if I hadn't called again stating that if it doesn't ship I wanted a refund.
I will not be buying from them again
Overall rating 
 
1.7
Shipping Time 
 
1.0
Customer Service 
 
1.0
Buying Experience 
 
3.0
Was this review helpful to you? 

Comments

Already have an account?
Please enter the security code.