Review Detail

 
Gainesville Coins
Gold Dealers

poor customer service

Reviewed by Greg Reed | December 27, 2018

This dealer takes way to long to process check orders. My check cleared my bank over 16 days ago and they still haven't processed my order. I just got off the phone with a representative and she was extremely rude and short and appeared as though I was being unreasonable in expecting the order to ship as soon as the 10 day clearing period expired. I will not but from them again.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
No
This dealer takes way to long to process check orders. My check cleared my bank over 16 days ago and they still haven't processed my order. I just got off the phone with a representative and she was extremely rude and short and appeared as though I was being unreasonable in expecting the order to ship as soon as the 10 day clearing period expired. I will not but from them again.
Overall rating 
 
1.3
Shipping Time 
 
1.0
Customer Service 
 
1.0
Buying Experience 
 
2.0
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