Review Detail

 
SD Bullion
Gold Dealers

Bad customer service, save your self the time and go to your local coin shop

Reviewed by Ehab A | January 29, 2019

So this site presented it self as very good option at first, I bought my first option and it went smooth, i paid by card because its cheaper than bank wire in my case, on the second order i also paid by card, and after they withdrew the money from my account they sent an email that it didn't go throw for verification reasons and i need to submit an alternate email and phone number and an ID!!!, I am not gonna submit an ID to any website that I am buying stuff from, so they just canceled the order without even telling me and i had to call to know what happened, and the guy who was talking to me didn't even have good answers or he knew what is happening with the order,all and all just a bad experience for some silver, so a good advise just go to your local coin shop you will get almost same prices and you will get you metals at the spot.

Customer's Experience

Did You Receive What You Ordered?
No
Would You Purchase From This Dealer Again?
No
So this site presented it self as very good option at first, I bought my first option and it went smooth, i paid by card because its cheaper than bank wire in my case, on the second order i also paid by card, and after they withdrew the money from my account they sent an email that it didn't go throw for verification reasons and i need to submit an alternate email and phone number and an ID!!!, I am not gonna submit an ID to any website that I am buying stuff from, so they just canceled the order without even telling me and i had to call to know what happened, and the guy who was talking to me didn't even have good answers or he knew what is happening with the order,all and all just a bad experience for some silver, so a good advise just go to your local coin shop you will get almost same prices and you will get you metals at the spot.
Overall rating 
 
1.0
Shipping Time 
 
1.0
Customer Service 
 
1.0
Buying Experience 
 
1.0
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