Review Detail

 
JM Bullion
Gold Dealers

Beware (They are not shipping products timely) or at all

Reviewed by Jose | April 12, 2020

I paid for an order of silver eagles on Mar 13th 2020 It is Easter Sunday April 12th haven't received anything was suppose to receive shipping confirmation on the 19th of March again it is April 12th 2020! They also are trying to charge me a loss fee on top of this for an order they messed up! I wish I got an honest answer when I ask, "What happened to my order of Cull Eagles?" They won't admit any wrong doing but they have no problem keeping my money hostage.

Customer's Experience

Did You Receive What You Ordered?
No
Would You Purchase From This Dealer Again?
No
I paid for an order of silver eagles on Mar 13th 2020 It is Easter Sunday April 12th haven't received anything was suppose to receive shipping confirmation on the 19th of March again it is April 12th 2020! They also are trying to charge me a loss fee on top of this for an order they messed up! I wish I got an honest answer when I ask, "What happened to my order of Cull Eagles?" They won't admit any wrong doing but they have no problem keeping my money hostage.
Overall rating 
 
1.7
Shipping Time 
 
1.0
Customer Service 
 
2.0
Buying Experience 
 
2.0
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