Review Detail

 
Kitco
Gold Dealers

Kitco is terrible

Reviewed by Mike Hellman | April 28, 2020

Kitco is either crooked or incompetent. Either way it should be avoided. I ordered silver in March and paid in March. Products still haven’t been delivered. I been given the run around by Kitco, including outright lies, telling me I could pick up the package at Fed X ( I went there in person and no package). Silver has gone up since I placed my order, so Kitco has less of an incentive to see that I get what I ordered and paid for. Total sleazebags who could care less about their customers. If you’ve had a similar experience, complain to the FTC and other regulatory authorities do companies like this are held accountable.

Customer's Experience

Did You Receive What You Ordered?
No
Would You Purchase From This Dealer Again?
No
Kitco is either crooked or incompetent. Either way it should be avoided. I ordered silver in March and paid in March. Products still haven’t been delivered. I been given the run around by Kitco, including outright lies, telling me I could pick up the package at Fed X ( I went there in person and no package). Silver has gone up since I placed my order, so Kitco has less of an incentive to see that I get what I ordered and paid for. Total sleazebags who could care less about their customers. If you’ve had a similar experience, complain to the FTC and other regulatory authorities do companies like this are held accountable.
Overall rating 
 
1.0
Shipping Time 
 
1.0
Customer Service 
 
1.0
Buying Experience 
 
1.0
Was this review helpful to you? 

Comments

Already have an account?
Please enter the security code.