Review Detail
What an aggravating business
Reviewed by
Dan Miller |
October 29, 2020
What an aggravating business to deal with. I work at home every other week. Since it takes 2-3 weeks for an order to be delivered, I never know if I'm going to be at work or home. This week I was at work when a delivery was attempted. I called and emailed SD in an attempt to get them to help me change the delivery location or have FedEx hold the package at their hub. SD was completely inflexible about a delivery location change. Finally after 3 days wasting FedEx's gas and time I was able to pick the package up at their hub before it was shipped back to SD. Thanks for nothing SD. Plenty of other precious metals sellers out there.
Customer's Experience
Did You Receive What You Ordered?
Would You Purchase From This Dealer Again?
What an aggravating business to deal with. I work at home every other week. Since it takes 2-3 weeks for an order to be delivered, I never know if I'm going to be at work or home. This week I was at work when a delivery was attempted. I called and emailed SD in an attempt to get them to help me change the delivery location or have FedEx hold the package at their hub. SD was completely inflexible about a delivery location change. Finally after 3 days wasting FedEx's gas and time I was able to pick the package up at their hub before it was shipped back to SD. Thanks for nothing SD. Plenty of other precious metals sellers out there.
| Overall rating | 1.7 | |
| Shipping Time | 3.0 | |
| Customer Service | 1.0 | |
| Buying Experience | 1.0 |
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SD Bullion works very hard to maintain great customer service and the lowest prices. Due to insurance restrictions the package cannot be held at the hub. This is a high value package and SD always gives instructions to assist the customer. We were happy to help Mr. Miller in getting his order in a safe manner.
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