Review Detail

 
Texas Precious Metals
Gold Dealers

Excellent Service

Reviewed by Elisa | January 20, 2021

It looks like the most recent review for Texas Precious Metals is 2018, and I wanted to provide some more recent feedback to those who are considering purchasing from them. Overall, they still provide 5-star service in 2021. I was nervous to make such a large purchase online, especially via wire transfer, but the TexMetals staff was available, helpful, and reassuring, telling me exactly what to expect from the process. Their professionalism gave me confidence, and the transaction went through very smoothly with email confirmations from them at every step. My order shipped with tracking two days after payment cleared and arrived the next day, very well packaged and in-full.

There is much to be said for a dealer who will only sell what they have in stock and will not take your money if they do not have your order in-hand. I am sure they lose some sales that way when they are out of stock, so I appreciate their commitment to customer service and timely delivery.

Always do your due diligence before purchasing precious metals online, since business conditions can change for any dealer. That said, I would and likely will purchase from Texas Precious Metals again.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
It looks like the most recent review for Texas Precious Metals is 2018, and I wanted to provide some more recent feedback to those who are considering purchasing from them. Overall, they still provide 5-star service in 2021. I was nervous to make such a large purchase online, especially via wire transfer, but the TexMetals staff was available, helpful, and reassuring, telling me exactly what to expect from the process. Their professionalism gave me confidence, and the transaction went through very smoothly with email confirmations from them at every step. My order shipped with tracking two days after payment cleared and arrived the next day, very well packaged and in-full.

There is much to be said for a dealer who will only sell what they have in stock and will not take your money if they do not have your order in-hand. I am sure they lose some sales that way when they are out of stock, so I appreciate their commitment to customer service and timely delivery.

Always do your due diligence before purchasing precious metals online, since business conditions can change for any dealer. That said, I would and likely will purchase from Texas Precious Metals again.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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