Review Detail

 
SD Bullion
Gold Dealers

Customer service is garbage

Reviewed by Plebian | February 16, 2021

These people are sick. They love taking advantage of first time customers and charge you with hidden fees

Customer's Experience

Did You Receive What You Ordered?
No
Would You Purchase From This Dealer Again?
No
These people are sick. They love taking advantage of first time customers and charge you with hidden fees
Overall rating 
 
1.0
Shipping Time 
 
1.0
Customer Service 
 
1.0
Buying Experience 
 
1.0
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Comments

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Written by SD Bullion
April 01, 2021
Hello,

We’re sorry to hear that you’re unhappy with your experience with us. Regarding any pricing or fees, pricing is advertised on each product page with different payment method fees included. Sales tax fees are dependent on the state that you’re shipping to. If you choose to cancel your order, there is a cancellation fee, which is a standard in this industry. This is included to our Terms of Use, which are agreed upon when locking in an order with us.

Feel free to provide us with more details from your experience, and we’d be happy to look into any situations further.
Written by SD Bullion
April 06, 2021
SD Bullion provides accurate pricing on their website as well as offers free shipping on all orders over $199. We take nine payment types and several of them get a cash discount including check, echeck or wire. We would by happy to resolve any issue that you might be having with our friendly customer service team and knowledgeable staff.
2 results - showing 1 - 2