Review Detail

 
Sprott Money
Gold Dealers

Poor quality New 2021 Maple Leaf Gold Coins

Reviewed by Mark Lundtvedt | April 23, 2021

I purchased what was described on the website as a new 2021 Maple Leaf 1 oz .9999 gold coin. The website depicts the coin as flawless and worthy of display. However, the coin arrived in a plastic bag, deep scratch along the left side of the obverse side, unpolished, and without an assay. It sad that I cannot upload a photo of this coin...a picture is worth a 1000 words. Of all the gold and silver coins in my collection, the new 2021 Maple Leaf is in the worst condition and definitely not showroom worthy...displaying this coin is an embarrassment to Canada.

Gold coins I've purchased from USA and Australia are highly polished, in a protective clear coin holder, with an assay, and arrive with a display case. That is just the opposite of what Sprott Money will provide. I'm not from Canada but I clearly see there is no national pride displayed in these coins.
I am so skeptical that is not an authentic gold coin that I called two companies to have the coin tested for purity. Once the lockdown is over, I will have it tested.
After sending photos of the coin to Sprott Money to resolve the issue I just received silence. For spending $2345 CAD on what is consider coin art, Sprott Money has very disappointing care and quality control.

Customer's Experience

Did You Receive What You Ordered?
No
Would You Purchase From This Dealer Again?
No
I purchased what was described on the website as a new 2021 Maple Leaf 1 oz .9999 gold coin. The website depicts the coin as flawless and worthy of display. However, the coin arrived in a plastic bag, deep scratch along the left side of the obverse side, unpolished, and without an assay. It sad that I cannot upload a photo of this coin...a picture is worth a 1000 words. Of all the gold and silver coins in my collection, the new 2021 Maple Leaf is in the worst condition and definitely not showroom worthy...displaying this coin is an embarrassment to Canada.

Gold coins I've purchased from USA and Australia are highly polished, in a protective clear coin holder, with an assay, and arrive with a display case. That is just the opposite of what Sprott Money will provide. I'm not from Canada but I clearly see there is no national pride displayed in these coins.
I am so skeptical that is not an authentic gold coin that I called two companies to have the coin tested for purity. Once the lockdown is over, I will have it tested.
After sending photos of the coin to Sprott Money to resolve the issue I just received silence. For spending $2345 CAD on what is consider coin art, Sprott Money has very disappointing care and quality control.
Overall rating 
 
2.7
Shipping Time 
 
5.0
Customer Service 
 
2.0
Buying Experience 
 
1.0
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