Review Detail

 
SD Bullion
SD Bullion
Gold Dealers

Unethical Business - Possible Scam & Fraud

Reviewed by rick | June 01, 2021


Unethical Business - Possible Scam & Fraud
This business has terrible customer service and over charges you debit card for amounts more than you approved. Then refused to adjust, remove or address the problem.

I will never use or deal with this company again.

They refused to allow you speak to supervisor. They use your debit card at will once you give it to them. They over charge and then tell you there is nothing you can do about it. The boldness of their behavior and responses is outrageous. I am debating filing a criminal complaint for Fraud and Extortion for their actions.

Be ready for their threats if you push the issue. They will threaten to cancel your account if you fight the issue.

BUYER BEWARE... Once they have your car info, good luck.

Customer's Experience

Did You Receive What You Ordered?
No
Would You Purchase From This Dealer Again?
No

Unethical Business - Possible Scam & Fraud
This business has terrible customer service and over charges you debit card for amounts more than you approved. Then refused to adjust, remove or address the problem.

I will never use or deal with this company again.

They refused to allow you speak to supervisor. They use your debit card at will once you give it to them. They over charge and then tell you there is nothing you can do about it. The boldness of their behavior and responses is outrageous. I am debating filing a criminal complaint for Fraud and Extortion for their actions.

Be ready for their threats if you push the issue. They will threaten to cancel your account if you fight the issue.

BUYER BEWARE... Once they have your car info, good luck.
Overall rating 
 
1.7
Shipping Time 
 
3.0
Customer Service 
 
1.0
Buying Experience 
 
1.0
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Written by SD Bullion
June 23, 2021
Credit card transactions do not qualify for the 4% cash discount, so the price will be higher. The credit, debit, and Paypal pricing is advertised on every product page in the pricing grid while browsing. This is also visible when you are selecting payment method on the order review page prior to placing the order.
This payment structure is identical to all bullion dealers in the precious metals industry, and is not specific to our company. We offer a cash discount price because the cost to process a credit transaction is often as much as the profit would be. This is due to the fees from credit card companies and the expense of fraud prevention systems that are unfortunately very necessary in this industry.
Prior to checkout, the total pricing is displayed. At this time, customers must check a box agreeing to our Terms of Use, where the total pricing is also agreed upon. If you have any additional questions or there is anything we can assist with, please do not hesitate to reach out.
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