Review Detail

 
Sprott Money
Gold Dealers

Missing bullion delivery

Reviewed by Daphne Randall | November 17, 2021

Total screw up. Half my order is missing, they didn’t personally deliver to the designated person, the small portion that was delivered was given to an unknown person (to them). I’m shocked and appalled at their indifference to the instructions I gave them!

I have dealt with Sprott before, with excellent results, but given this multi-factor screwup, never again

Customer's Experience

Did You Receive What You Ordered?
No
Would You Purchase From This Dealer Again?
No
Total screw up. Half my order is missing, they didn’t personally deliver to the designated person, the small portion that was delivered was given to an unknown person (to them). I’m shocked and appalled at their indifference to the instructions I gave them!

I have dealt with Sprott before, with excellent results, but given this multi-factor screwup, never again
Overall rating 
 
2.0
Shipping Time 
 
1.0
Customer Service 
 
1.0
Buying Experience 
 
4.0
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